Customer Reviews for Mr Stor It

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mr Stor It

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Kenneth L. on

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Good place to do business with

Yvonne B. on

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Manager of location, after very politely taking the key (final step to me leaving) then proceeds to tell me they don’t have room and they requested no more trucks to be dropped off. Was told my truck can’t stay. Okay, sorry for your problem, but NOT my problem. I brought it back where I was directed. (Though she tried to show where else to take it, (Again, I’m where I was instructed to be) and okay but I’m done and U-Haul closed my ticket) Should have aired their issues out without holding me up after I just finished up offloading a truck for last 3 hours.

Jose F. on

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They were super friendly. I will come back to do buisness again!

DUSTANO P. on

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the equipment is old cars with 97000 thousand miles, customer service good, they need newer cars

Caroline B. on

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It was professional and easy

Lori G. on

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The check in process was very long, confusing,and cumbersome. It took 45 minutes for me to get my truck. The online check in was very long plus and not easy to manage.

Richard C. on

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Don't improve anything. These ladies were great! Great service!.give these ladies "a raise!"

Nelson M. on

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The location is in an area that has no phone reception. They should offer WiFi since Uhaul text pages you a damage report on the vehicle. Also, the person renting you the truck should walk you outside in case you have questions on damages on the vehicle.

Shelly H. on

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The final location was fine, they first sent to a location that informed me that they do not take returns he sent to to the main center and they didn't take one way returns, we had to call Uhaul and they sent to the final location. Uhaul said they sent a text, which I never received. What should have taken 30 minutes at the most took 3 hours and an additional 50 miles of driving in city traffic. My overall experience is not favorable in the least.

OCTAVIO M. on

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Customer did not leave a comment.

Jason J. on

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Michelle J. on

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It seems it didn't matter that I was an employee. The cashier said someone didn't reserve it like that, one of my co-workers said it doesn't get the discount until it's picked up. All and all we're just glad you helped us out at the last minute. My daughter changed her mind several times, no big deal

Pedro G. on

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Jaqueline T. on

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Tony W. on

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Susan M. on

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Nothing, great location, fast service and very nice staff

Marissa W. on

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Very rude , as well as I just put gas in the uhaul then they take money out of your bank when you drop the uhaul off well fuel was toped off to were it needed to be when dropped off with the same amount that it was picked up with !!!!!!!!! Palm Bay is a scan artist!!!!

Carrie B. on

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stephen B. on

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Very professional very generous and very clean thank you though God bless you I will be using you guys again and I will let friends and family know you guys are the best thank you again

Gordon R. on

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JOHN W. on

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margaret C. on

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The parking area for Rental Returns was very muddy. It had been raining. Hard on the shoes.

John M. on

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I can't think of a thing, my experience was great.

MARIE P. on

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Marie B. on

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Kristen has great customer service. Very pleasant & knowledgeable. The process of renting the truck & drop off instructions were very clear. When we have to move our belongings to a new home we will come back for sure.

James R. on

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PAMELA S. on

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You were the best!

Nancy B. on

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Always a pleasure to deal with!

Matthew J. on

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Kristen was a pleasure to work with. She was very helpful and went above and beyond. Thank you.

Diane W. on

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Everything was wonderful. Thank you so much.

Mike B. on

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Customer did not leave a comment.