Customer Reviews for Mr Storage UNCC Harrisburg
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mr Storage UNCC Harrisburg
Paul Z. on
From check in which I did mostly online to the excellent and very quick service once I arrived makes me realize why I keep coming back to this location. Thank you for making a stressful time more convenient.
HASANNA J. on
The worker or owner is VERY NICE! I would definitely recommend this location to rent.
alexander V. on
Fast, Friendly Service. Truck ran better than expected and made for an easy move. Thank you!
douglas M. on
Very professional
Jonathan D. on
The app is absolutely worthless garbage, and made picking up/dropping off difficult.
kathie L. on
Keep things the way they are.
Nina S. on
No help with installment
Natalie M. on
They were polite, professional, and clean.
Skipper P. on
Easy to locate. Plenty of room to back up the trailer for drop off. Highly recommend this location.
Cynthia M. on
Good experience. No improvement needed.
kristen D. on
The only problem we had was hooking it up to our truck. Some help doing that next time would have been great. But overall our experience was fantastic!
Bria B. on
The place was clean and smelled great. also the man that helped yo out was very nice and the uhaul was very clean!
Venkat G. on
I didn’t see any drawbacks, I have taken the 10 truck and they have explained me how to drop off and all the details.
Lakeysha C. on
He was fast and polite
Josh R. on
Provide a full tank of gas upon pickup. Expand the inventory of moving materials offered here.
Antonio H. on
Very helpful and easy to rent the truck.
frank P. on
Very easy return process.
Ronald S. on
Need help with hooking equipment up.
Sheron L. on
Excellent
Timothy D. on
The truck did not contain the moving blankets I requested and paid for.
Michael B. on
I asked for an alternative turning spot due to the hurricane and never received an answer and it was either drive tube two hours back the other way or lose my job guess what I did
Deric M. on
Staff was very helpful and accommodating
Renee C. on
U-Haul should advise that the best browser to use when customers arrange for mobile pick up is Fire Fox. Do not use Chrome for this feature. I learned it the hard way, after sitting at the facility for 20 minutes, waiting on hold for an additional 28, yes 28 minutes! to learn this. The customer service reps however were very courteous & professional in assisting, which made for a smoother process & better overall experience. Thank you Danae!
Richard C. on
Uhm Dont know
Kyle G. on
Showed up 10 minutes until their posted closing time expecting the site to be closed already, but was pleasantly surprised to see it open. Service rep was courteous and had me in/out in less than 5 minutes.
Chris H. on
More staff and better explanation of the contract. Also, would like something showing me the amount paid when picking up the truck
Larry L. on
Efficient service
KEITH R. on
It was older with a broken side running light and bald tires. However, Tony had UHAUL put on two new tires as I was traveling cross country. Tony was great! Very friendly/personable.
Jane H. on
Like always when I rent from Uhaul..:.: Everything went perfect for my 5x8 move...
Sandra C. on
I had a confirmed reservation and then no truck so reservation had to be cancelled and then I had to pay for a larger truck that I didn’t need.
Jerry L. on
M pickup location and time was changed 3 hrs prior via text to this location. There was not enough personnel to handle the traffic and not enough parking.p
Ed M. on
Everything was perfect, no recommendations.
Gerald H. on
Nothing, the lady running the place did a excellent job and handle everything very professionally!
Tamesha R. on
The office was closed when we arrived, a hour before the listed closing time of 12:00 PM, and no one answered or returned my phone call.
JACQUES C. on
Everything was great
RENEE G. on
Less than 1/4 of gas ( 35 miles to empty) at pick up. Can had strong smell of smoke.
John H. on
Once the truck was turned in and parked, someone with access to the night deposit key box remove the key and move the truck and damaged the bumper. When i went by the following morning to check out ,although I had taken the insurance, I did not like being accused of having damaged the truck.
SIERRA W. on
So the first rental from this week had the wrong key in the lockbox and I had to wait for the employee to even return and I get the correct key. Next visit I arrived to find the truck that was locked inside the gate. I had to follow someone else inside this gate and then wait to get out the gated storage area. It was the WORSE!!!! Losing time and money. Unacceptable.
Kenya L. on
Awesome staff!!!!
Charles W. on
We arrived about 25 minutes before opening time. The U-Haul employee arrived about 20 minutes before opening time and made check-in of our rental truck his first priority. He was courteous, efficient, and pleasant to deal with. This was an excellent rental experience.
David E. on
We did not use storage space. We called main # to cancel because UHaul failed to provide moving truck in Pawleys Island that morning. We also called Mr Storage to confirm cancellation but they closed
TOM K. on
Although the office hours are short for my liking, Tony has been very pleasant to work with. We will continue to use 2 more units for at least 6 more months. Thanks. Tom