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john g
Customer Reviews for Mr Telephone Man
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Did not like having to put gas in truck before beginning my trip. Agent said they keep trucks on empty because of gas thieves!! This causes putting more gas in truck than is needed.... extra cost to the customer.
BOBBY WGreat customer service, highly recommend!!
KENIA CNext time verify that the truck atleast has enough gas to make it to a gas station after leaving your location. The truck ran out of gas around the corner from the rental location. Mind you in the intersection during rush hour. When I returned the truck , I left it on half full , which should have given me a $35.00 credit for leaving it better than when I received it. Of course that didn't happen and I had to call to file a complaint. Poor business ethics and service all round.
JOHN CThere was no one at the store. They did not have a drop box for they key. They didn't answer the phone. I gave the key to the business owner next door who said he did this kind of favor for the U-Haul guy all the time when they are closed. After he took the key, he just put it on a table accessible to his customers. Pretty shabby operation
BENJAMIN BI can’t believe I had such an amazing experience here. I can’t thank you enough. I needed a cargo van and to extend the use of the van. I was given options and the communication was clear. I wish I listened and extended my use from the start. The energy in this shop feels good and people smile which isn’t easy when your moving stuff. Now I understand why because the service is golden.
Astrid CThanks for your service. Understanding my financial situation. Payment will be made asap.
Thomasa RGood costumer service
Marco Vgot truck on empty and so i drove to gas station on the corner. I put 20 dollats on when O noticed the gad was leaking out of the truck do I drove back to the dealer. missed my time frame for service
john gStay open longer hours. The clerk was very helpful in my time of.need!
NIKITA BNothing that I can think of right now.
Benjamin SEasy to talk costumer service n helpful to right away u need. Thx
Elizabeth SVehicle kept making noise and check engine light was on . Kept having to pull over to make sure it wasn't over heating or why it kept sounding like it was stalling. I do not recommend this vehicle to be a rental for tother customers as I felt unsafe.
Yasmin GVery good customer service skills and polite to guest
Jatoyn MEverything was great
AUDREY DMr.telephone man went above and beyond to find me a vehicle after U-Haul mix the reservations. Great place to rent a U-Haul. Thank you sir.
Carlos ANone
YADER BAnother good location!
Vivian HLove the custom service.
Rochelle LScammers they lowered my miles and took my money .
Norshe BThe owner of this business took the time to explain all details of the rental quickly and concisely. Minimal time was spent with check in and check out, allowing me to complete my tasks effortlessly. I would highly recommend this location for your rental needs.
Arthur CThe guy at the counter was very friendly and informative. I would tell a friend about how Will maintained and operated his store is. This was a very enjoyable experience.
kevin sEverything was easy and good 👍 would use this location again
Humberto GWhat a nice and customer service based place. They were awesome!
Kelli M