Customer Reviews for Mr Tire Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mr Tire Service

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Ryan A. on

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hassan k. on

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Vladimir M. on

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Mary C. on

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Carl S. on

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David M. on

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Bryan C. on

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I had a horrible experience at your center on N 2nd St. The person was rude over the phone, on top of being 40 minutes late opening up

Jeff D. on

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The parking area was a bit cramped to get the 26ft truck out of the lot easily. However the staff moved other vehicles when asked to make sure I could maneuver easily through the lot. Great group of workers.

Jeremy E. on

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Pierce C. on

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Dan at Mr Tire was awesome!! Such a nice guy. And the online ordering process was so easy!

Paul G. on

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ANTHONY H. on

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Very friendly owner

Catherine F. on

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This is my local mechanic. It was so convenient and comfortable to rent a U-haul from someone that we know and trust. Great service and clean truck!

Amanda B. on

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Great helpful staff members! Always a great experience at this location.

Matthew D. on

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Patrick Q. on

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Lyndsey B. on

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Terri H. on

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Very clean. Steve as very professional and friendly.

Rachel K. on

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Silvana V. on

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JAY K. on

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I was set up for a 15 foot truck and got and was charged for a 20 foot. I didn't realize this until after I returned the truck. I don't know if thier is a difference in price.

Craig D. on

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Bettina A. on

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luigi R. on

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Alexis G. on

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Thomas L. on

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Susan P. on

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Tina M. on

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Check-In was quick and efficient, and the staff was friendly & helpful. It was close to my home, so I could walk there. By far my best Uhaul experience!

Leaf F. on

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Christian I. on

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The two gentlemen at Mr. Tire were nice, but not well prepared to offer uhaul rental. I reserved a truck online, and completed the express check-in, but it still took about half an hour from the time I walked in their door to the time I was handed keys to a truck; I was the first person in line. They didnt seem to know their rental software well, and were having issues with their payment system. I also ordered a dolly online, but was told they didnt have one. This is not what I've come to expect from uhaul service, which is usually very good.

Megan W. on

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Guido A. on

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Vincent M. on

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Alicia S. on

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These employees were elderly and incompetent in the UHaul process. Had difficulty using the computer, could not figure out how to process my payment even though my card was valid. Got in an arguement with the customer in front of me, and was snarky to me in the phone.

Adam S. on

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Thank you for not charging me for a 2nd day when I was 1hr late. I appreciate it!

Troy T. on

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If you can let this person know just how great they are, that would be good. Don was terrific, polite, witty, friendly and knowledgeable. I would highly recommend U-Haul and this location in particular. Thank you

Riley E. on

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The self-pickup mobile instructions didn't work properly, and neither did the drop-off. Both me and the friend I had with me attempted to navigate the pages, but they sent us on a constant loop from order info, to self pickup instructions, and back to order info, and on and on. Similarly the return was the exact same.

Alexander G. on

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Sean B. on

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Ruby S. on

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Colleen F. on

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This was the 6th place I went today in search of a pickup. Man I dealt with was so charming. He was friendly, helpful and figured out how to accommodate me during a very busy time and me without a reservation. Wonderful experience.

Monica J. on

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Michael R. on

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Great customer service Steve at mr. tire on 1227 central ave be Minneapolis, mn 55418

Andrea T. on

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I loved the self-check in option. Was much smoother than many other online check in.

Michael R. on

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mary p. on

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Actual charges were not reflected in the printed quote, reserved a utility dolly- was told I would have to go find one myself as they did not have one. Truck had pop or another beverage sprayed all over passenger door, window ( we had to clean to see out of), roof and seat. Friendly, but not helpful

Mario O. on

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Benjamin I. on

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Great service and conversation, and they went out of their way to be sure I didn't pay extra when the van I ordered wasn't present, and they upgraded me to a truck.

Suzanne R. on

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WILLIS S. on

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Nothing really, Central Ave is just a busy street, but it's just a traffic issue. Dan , Steve, & the other gentleman's name I can't remember, were very professional & extremely knowledgeable. I was impressed.

Rheanna H. on

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Customer service was excellent. Give that guy a raise.

JEAN W. on

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It was last minute truck need, and they were so accommodating!

Suzanne B. on

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tami c. on

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Very poor customer service upon returning the U-haul. The person who received the truck from me commented that he could care less when I returned the truck. He was quite rude and I will not rent from that location ever again.

Zhifeng X. on

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Herbert K. on

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Nice people. Nice truck. Cost seemed reasonable. What's not to like.

John A. on

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Amber P. on

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Very great service. Much appreciated!

Vanessa V. on

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Amazing customer service! So friendly and nice, made things such a breeze.

Scott H. on

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They charged me for 68 miles I did not put on the vehicle.

jodi h. on

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Best customer service ever from this location!!

Keith C. on

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Esther M. on

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PETER S. on

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Meaghan M. on

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The service was great, I had no issues checking in or returning the van -- will definitely recommend to any friends!

Sherell R. on

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sHUKRI A. on

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DEAN H. on

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Very good experience, Thanks!

courtney e. on

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Dan G. on

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Rob U. on

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The estimated gallons to fill the tank to what it was when I arrived is off. I filled the truck up with more than what the sheet told me and I was still charged for multiple gallons of gas. Filling to a certain point is really hard and it is much easier to fill to full.

Rob U. on

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Loved the location and service this location provided. Though I had requested two two wheelers through the website and apparently this location doesn't have them, would have been nice to have been sent an email so I could have prepared better.

ERIN T. on

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Daniel W. on

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They don't carry supplies. I had ordered 12 blankets, they recommended getting only 6, I did not have enough

Daniel B. on

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LEWIS F. on

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The staff at the location were very friendly and helpful. I called on short notice and they they took good care of me. Also, They had a staff member show up for me to return the truck outside of official opening hours for the tire shop. Everything was great, thanks!

JOHN B. on

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Ronen B. on

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Paul R. on

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Samantha R. on

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Barry G. on

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Very friendly staff and the service was fantastic.

brian t. on

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Alexander E. on

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MIKE N. on

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The tires were worn, and we slipped in the snow. There was a time where we could not make it up a slight hill. Dangerous.

RON E. on

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Laura D. on

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Albert F. on

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Mindy F. on

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Michael D. on

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Steven L. on

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The trucks are under powered and get horrible fuel economy. Even the 10' trucks should have a ramp. The computer system is very slow at all locations and should allow you to reserve a location if it doesn't have the extra you need when you pre reserve them like dollies etc.

Carol R. on

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Great rental experience. Very well run business.

ann e. on

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RITA D. on

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Steven and Dan and all staff were great!