Customer Reviews for Mr Tire Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mr Tire Service

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Samantha L. on

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Doug C. on

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Elizabeth J. on

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The man at the counter was very nice and helped my daughter and I through the process. We had never rented a truck before and he made us feel comfortable. He was very friendly and professional. Truck got good gas mileage. I used 7 dollars worth of gas. So I filled it back up to where it was and then some. Would def use them again in the future.

Colin W. on

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Mike S. on

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The rear bumper was damaged, the check engine light was on but I was told to ignore it because it was the fuel cap sensor.

Victoria H. on

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None, Dan and Mr. Tire was super nice and helpful. Better experience than ive had at uhaul locations. Would choose to the Mr. Tire location to work with over the uhaul closer to me and will recommend them to others

Bonnie B. on

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Carlos r. on

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ERIC V. on

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Overall a very good experience. However, cruise control and radio didint work on the van I rented

Claire W. on

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Dan helped us out with getting the truck and returning it. He was great!!!!

Anita R. on

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Let people review what your going to charge them. It told me $35 after I used it it’s an extra $81 Not Okay !

zackaria e. on

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CHARLOTTE M. on

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Ryan B. on

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Marissa S. on

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I wasn’t really sure how to determine the gas I used. Other than that I would give this a five out of five.

lashonda s. on

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Doug T. on

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Veronica S. on

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Stacy A. on

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Fabulous team at Mr. Tire. Friendly, helpful and fun.

Shawna Faith T. on

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BRIAN A. on

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Great customer service!

valencia J. on

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Thanks for Excellent Customer Service!!!!!!

FELIPE H. on

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Jennifer P. on

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This was noted in the report prior to me renting, but there was a gap between the rear carriage and the cab in the front, and since it was snowing there was some snow coming in through that space. It didn't impact my ability to drive the vehicle, and appears to be something the owners knew. I was very impressed by the professionalism and friendliness of the people working at this location. It was a seamless rental for me and I would recommend this location again.

Robin F. on

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It was a wet day so there were dirty shoe marks in the truck. When i kicked it up he said, if you spill something or dump something clean it. Of course, however they charges me 25.00 to mop out the truck. i am NOT very happy about that. Otherwise everything was prefect.

Brandon M. on

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The cab had a large separation

BARBARA G. on

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Luke b. on

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Mark S. on

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I ordered and my online reservation and check-in indicated that a furniture dolly was reserved. At pick-up, i was informed that no dolly was available. I just about had to cancel the whole thing, until I made a call and my problem was solved. No attempt to apologize for this...just that "that was online", no dolly here.

Aaron D. on

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Peggy S. on

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Michael henderso k. on

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Customer service could have been improved. When asking if there was a dumpster where I could drop a few last minute items that couldn't fit in my apartment's recycling area, I was laughed at. I don't feel this was an unreasonable question/request and felt the way it was handled was quite rude.

Jacob B. on

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Shane B. on

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Dan was Great!

LEIGH S. on

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Super nice folks. Professional and courteous.

debra f. on

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My issue is with the uhaul on-line reservations system. My reservation made the day prior to pick up confirmed this location. Fine print at the bottom reads that if my vehicle choice isn't available the day of, another location for pick-up will be assigned. Morning of pick-up, I receive a text that pickup location has changed to one across town. Soooooo not right. After calling central reservations, I was able to pickup at original location as long as I had the vehicle returned within a few hours, not the 6 originally reserved. It worked, but quick a surprise.

Matthew R. on

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ernest s. on

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Sandra M. H. on

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Oluyomi A. on

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The entire process was smooth and seamless!

Joe L. on

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MILISSA M. on

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Ryan A. on

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hassan k. on

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Vladimir M. on

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Mary C. on

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Carl S. on

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David M. on

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Bryan C. on

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I had a horrible experience at your center on N 2nd St. The person was rude over the phone, on top of being 40 minutes late opening up

Jeff D. on

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The parking area was a bit cramped to get the 26ft truck out of the lot easily. However the staff moved other vehicles when asked to make sure I could maneuver easily through the lot. Great group of workers.

Jeremy E. on

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Pierce C. on

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Dan at Mr Tire was awesome!! Such a nice guy. And the online ordering process was so easy!

Paul G. on

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ANTHONY H. on

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Very friendly owner

Catherine F. on

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This is my local mechanic. It was so convenient and comfortable to rent a U-haul from someone that we know and trust. Great service and clean truck!

Amanda B. on

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Great helpful staff members! Always a great experience at this location.

Matthew D. on

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Patrick Q. on

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Lyndsey B. on

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Terri H. on

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Very clean. Steve as very professional and friendly.

Rachel K. on

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Silvana V. on

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JAY K. on

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I was set up for a 15 foot truck and got and was charged for a 20 foot. I didn't realize this until after I returned the truck. I don't know if thier is a difference in price.

Craig D. on

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Bettina A. on

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luigi R. on

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Alexis G. on

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Thomas L. on

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Susan P. on

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Tina M. on

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Check-In was quick and efficient, and the staff was friendly & helpful. It was close to my home, so I could walk there. By far my best Uhaul experience!

Leaf F. on

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Christian I. on

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The two gentlemen at Mr. Tire were nice, but not well prepared to offer uhaul rental. I reserved a truck online, and completed the express check-in, but it still took about half an hour from the time I walked in their door to the time I was handed keys to a truck; I was the first person in line. They didnt seem to know their rental software well, and were having issues with their payment system. I also ordered a dolly online, but was told they didnt have one. This is not what I've come to expect from uhaul service, which is usually very good.

Megan W. on

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Guido A. on

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Vincent M. on

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Alicia S. on

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These employees were elderly and incompetent in the UHaul process. Had difficulty using the computer, could not figure out how to process my payment even though my card was valid. Got in an arguement with the customer in front of me, and was snarky to me in the phone.

Adam S. on

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Thank you for not charging me for a 2nd day when I was 1hr late. I appreciate it!

Troy T. on

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If you can let this person know just how great they are, that would be good. Don was terrific, polite, witty, friendly and knowledgeable. I would highly recommend U-Haul and this location in particular. Thank you

Riley E. on

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The self-pickup mobile instructions didn't work properly, and neither did the drop-off. Both me and the friend I had with me attempted to navigate the pages, but they sent us on a constant loop from order info, to self pickup instructions, and back to order info, and on and on. Similarly the return was the exact same.

Alexander G. on

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Sean B. on

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Ruby S. on

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Colleen F. on

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This was the 6th place I went today in search of a pickup. Man I dealt with was so charming. He was friendly, helpful and figured out how to accommodate me during a very busy time and me without a reservation. Wonderful experience.

Monica J. on

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Michael R. on

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Great customer service Steve at mr. tire on 1227 central ave be Minneapolis, mn 55418

Andrea T. on

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I loved the self-check in option. Was much smoother than many other online check in.

Michael R. on

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mary p. on

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Actual charges were not reflected in the printed quote, reserved a utility dolly- was told I would have to go find one myself as they did not have one. Truck had pop or another beverage sprayed all over passenger door, window ( we had to clean to see out of), roof and seat. Friendly, but not helpful

Mario O. on

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Benjamin I. on

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Great service and conversation, and they went out of their way to be sure I didn't pay extra when the van I ordered wasn't present, and they upgraded me to a truck.

Suzanne R. on

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WILLIS S. on

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Nothing really, Central Ave is just a busy street, but it's just a traffic issue. Dan , Steve, & the other gentleman's name I can't remember, were very professional & extremely knowledgeable. I was impressed.