Customer Reviews for Mr Tire Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mr Tire Service

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Judy V. on

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one persaid truck was there and ready and I could pick it up early, when I got there that was not so, but they did give me a bigger truck instead for same price. I checked the truck it had a bad tired and could not take it on the road, but he did arrange for another one on the spot. He was very nice and out did himself to get me on the road. As for the guy I talked to on the phone from there not sure he knew what he was talking about. Checking the trucking and having them ready to go might be of some help.

Rae Lynn M. on

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carly b. on

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constance d. on

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Donald N. on

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Scott H. on

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Cumbersome after hours return with required mobile device. Too many photos required after an exhausting day of moving. (This is a U-Haul requirement.)

Christopher M. on

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Absolutely perfect! Could not have asked for an easier pickup and drop off and the guy at the front desk was amazing!

OAKLEY S. on

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Thomas R. on

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MICHAEL B. on

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The UHaul service supplied by Mr. Tire was excellent. However, we were forced to use Mr. Tire at the last second because the location at 2501 N 2nd St, Minneapolis, MN 55411 did not have our truck we initially reserved months ago. We showed up the morning of our move to pick up the truck and the employee who runs the UHaul was not even there, thus we had a random employee from the mechanic shop trying to help us but he was unaware of how to use any of the UHaul services. Regardless, our truck was not on site for us to rent anyway. We were very lucky that Mr. Tire was able to accommodate us for our move or it would have been very distressing for our day. Unacceptable.

Andrea Marie S. on

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The app camera didn’t work and the 24/7 phone number wasn’t answered in a timely manner. I couldn’t get my truck until an hour later than my reservation. The location itself was fine during the day. I probably would not have felt safe picking up my truck alone at night, if I were to take advantage of the 24/7 aspect of the app. Otherwise this area is relatively convenient to downtown Minneapolis and Northeast.

David Culpepper T. on

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Gary W. on

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I will complete the rest of this when I get my $40.00 back.

John S. on

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Jack J. on

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Luke P. on

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galen m. on

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Jonathan G. on

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Thomas W. on

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Piero P. on

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Easy in and out

constance t. on

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great service I will always come to this location

Rem F. on

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Sue D. on

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Steven M. on

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I would have appreciated them looking at the vehicle with me. I left without feeling confident the return would be handled. It was, but I felt like I was not a priority, more of an interruption in the clerks day.

James I. on

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Very helpful and kind service. Experienced and knowledgable employees.

Samantha L. on

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Doug C. on

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Elizabeth J. on

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The man at the counter was very nice and helped my daughter and I through the process. We had never rented a truck before and he made us feel comfortable. He was very friendly and professional. Truck got good gas mileage. I used 7 dollars worth of gas. So I filled it back up to where it was and then some. Would def use them again in the future.

Colin W. on

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Mike S. on

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The rear bumper was damaged, the check engine light was on but I was told to ignore it because it was the fuel cap sensor.

Victoria H. on

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None, Dan and Mr. Tire was super nice and helpful. Better experience than ive had at uhaul locations. Would choose to the Mr. Tire location to work with over the uhaul closer to me and will recommend them to others

Bonnie B. on

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Carlos r. on

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ERIC V. on

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Overall a very good experience. However, cruise control and radio didint work on the van I rented

Claire W. on

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Dan helped us out with getting the truck and returning it. He was great!!!!

Anita R. on

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Let people review what your going to charge them. It told me $35 after I used it it’s an extra $81 Not Okay !

zackaria e. on

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CHARLOTTE M. on

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Ryan B. on

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Marissa S. on

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I wasn’t really sure how to determine the gas I used. Other than that I would give this a five out of five.

lashonda s. on

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Doug T. on

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Veronica S. on

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Stacy A. on

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Fabulous team at Mr. Tire. Friendly, helpful and fun.

Shawna Faith T. on

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BRIAN A. on

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Great customer service!

valencia J. on

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Thanks for Excellent Customer Service!!!!!!

FELIPE H. on

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Jennifer P. on

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This was noted in the report prior to me renting, but there was a gap between the rear carriage and the cab in the front, and since it was snowing there was some snow coming in through that space. It didn't impact my ability to drive the vehicle, and appears to be something the owners knew. I was very impressed by the professionalism and friendliness of the people working at this location. It was a seamless rental for me and I would recommend this location again.

Robin F. on

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It was a wet day so there were dirty shoe marks in the truck. When i kicked it up he said, if you spill something or dump something clean it. Of course, however they charges me 25.00 to mop out the truck. i am NOT very happy about that. Otherwise everything was prefect.

Brandon M. on

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The cab had a large separation

BARBARA G. on

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Luke b. on

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Mark S. on

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I ordered and my online reservation and check-in indicated that a furniture dolly was reserved. At pick-up, i was informed that no dolly was available. I just about had to cancel the whole thing, until I made a call and my problem was solved. No attempt to apologize for this...just that "that was online", no dolly here.

Aaron D. on

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Peggy S. on

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Michael henderso k. on

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Customer service could have been improved. When asking if there was a dumpster where I could drop a few last minute items that couldn't fit in my apartment's recycling area, I was laughed at. I don't feel this was an unreasonable question/request and felt the way it was handled was quite rude.

Jacob B. on

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Shane B. on

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Dan was Great!

LEIGH S. on

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Super nice folks. Professional and courteous.

debra f. on

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My issue is with the uhaul on-line reservations system. My reservation made the day prior to pick up confirmed this location. Fine print at the bottom reads that if my vehicle choice isn't available the day of, another location for pick-up will be assigned. Morning of pick-up, I receive a text that pickup location has changed to one across town. Soooooo not right. After calling central reservations, I was able to pickup at original location as long as I had the vehicle returned within a few hours, not the 6 originally reserved. It worked, but quick a surprise.

Matthew R. on

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ernest s. on

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Sandra M. H. on

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Oluyomi A. on

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The entire process was smooth and seamless!

Joe L. on

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MILISSA M. on

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Ryan A. on

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hassan k. on

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Vladimir M. on

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Mary C. on

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Carl S. on

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David M. on

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Bryan C. on

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I had a horrible experience at your center on N 2nd St. The person was rude over the phone, on top of being 40 minutes late opening up

Jeff D. on

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The parking area was a bit cramped to get the 26ft truck out of the lot easily. However the staff moved other vehicles when asked to make sure I could maneuver easily through the lot. Great group of workers.

Jeremy E. on

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Pierce C. on

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Dan at Mr Tire was awesome!! Such a nice guy. And the online ordering process was so easy!

Paul G. on

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ANTHONY H. on

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Very friendly owner

Catherine F. on

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This is my local mechanic. It was so convenient and comfortable to rent a U-haul from someone that we know and trust. Great service and clean truck!

Amanda B. on

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Great helpful staff members! Always a great experience at this location.

Matthew D. on

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Patrick Q. on

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Lyndsey B. on

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Terri H. on

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Very clean. Steve as very professional and friendly.

Rachel K. on

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Silvana V. on

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JAY K. on

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I was set up for a 15 foot truck and got and was charged for a 20 foot. I didn't realize this until after I returned the truck. I don't know if thier is a difference in price.

Craig D. on

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Bettina A. on

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luigi R. on

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Alexis G. on

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Thomas L. on

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Susan P. on

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Tina M. on

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Check-In was quick and efficient, and the staff was friendly & helpful. It was close to my home, so I could walk there. By far my best Uhaul experience!

Leaf F. on

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Christian I. on

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The two gentlemen at Mr. Tire were nice, but not well prepared to offer uhaul rental. I reserved a truck online, and completed the express check-in, but it still took about half an hour from the time I walked in their door to the time I was handed keys to a truck; I was the first person in line. They didnt seem to know their rental software well, and were having issues with their payment system. I also ordered a dolly online, but was told they didnt have one. This is not what I've come to expect from uhaul service, which is usually very good.

Megan W. on

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Guido A. on

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Vincent M. on

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