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Quanisha H
Customer Reviews for Ms Marys Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Guy basically had no idea what was going on. (Talked about other work he had to do). I walked up with my rental paper and key and said I was returning a truck and he was like “ok”, and didn’t seem to do anything. Stated that again, he glanced down at my paper and said he didn’t know what that is but I could leave the key. After some odd back and forth he said I was all good. The other guy was out and wouldn’t be back for a while. I made sure to take a picture of the truck with the store and kept checking my email to see if it had been checked in, which happened over an hour later. (Glad I had gone early)
Karen SFaster account settlement
Kim BI still am owed $50 for my reservation getting messed up
Makenna BThe location and individuals were great and very accommodating! However due to the many variances and clunkiness of the process I will look to Penske, Budget, or possibly Home Depot the next time I require truck rental.
Joshua M