Guy basically had no idea what was going on. (Talked about other work he had to do). I walked up with my rental paper and key and said I was returning a truck and he was like “ok”, and didn’t seem to do anything. Stated that again, he glanced down at my paper and said he didn’t know what that is but I could leave the key. After some odd back and forth he said I was all good. The other guy was out and wouldn’t be back for a while. I made sure to take a picture of the truck with the store and kept checking my email to see if it had been checked in, which happened over an hour later. (Glad I had gone early)
Karen S
Ms Marys Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Faster account settlement
Kim BI still am owed $50 for my reservation getting messed up
Makenna BThe location and individuals were great and very accommodating! However due to the many variances and clunkiness of the process I will look to Penske, Budget, or possibly Home Depot the next time I require truck rental.
Joshua M