Not the agent`s fault. Equipment failed on rental, was checked and working when picked up. Issue was light failure.
Arthur D.
Customer Reviews for Mt Airy Pawn & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Gentleman at Mount Airy Pawn was very friendly and answered all questions. He got us on the road very quickly. The truck was clean as well as the customer service area.
Charles A.This was not my preferred location and I was transferred here the day before which was 15 miles from my reserved location; they did not have the utility dolly that I had reserved. When I complained to U-Haul customer service that I had to load a 26' truck without a dolly and that it added a lot more loading hours to my day, they offered to give me a $12 gift certificate (the cost of the dolly) to use on a future rental; I “politely†refused it.
Robert H.Lack of internet connectivity didn't allowed me to be able to do pickup and dropped off with the app.
LUIS F.Shelley was Amazing!! Such a wonderful store. Thank you!!
Sherry C.Make sure they are given the right keys for the right truck!
ROBIN F.