Customer Reviews for Multy Mini Storage
(U-Haul Neighborhood Dealer)

238 reviews

3800 Paredes Line Rd   Brownsville, TX 78526

(956) 550-9117

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 550-9117

3800 Paredes Line Rd
Brownsville, TX 78526

Services at this Location:

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Yolanda I. 
Rating:
5.0

Customer did not leave a comment.

LINSLEY B. 
Rating:
5.0

Thank u for ur service

julissa Z. 
Rating:
5.0

Customer did not leave a comment.

MARIO A. 
Rating:
5.0

Actually no improvement is necessary. Attendent was very courteous and informed us of all the necessary requirements. Thank you U haul, you made our move alot easier than expected. Hope we don't have to move soon, but if we do we surely will use this u haul rental place again. Thanks..

consuelo A. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

KAREN LANGLOIS S. 
Rating:
5.0

The Gentleman was very helpful and informative about what U Hall had and all related information i needed too know operation of the rental equipment

Gilbert C. 
Rating:
3.0

Customer did not leave a comment.

norma C. 
Rating:
5.0

Great customer service!

Michael R. 
Rating:
5.0

Great customer service!

Osvaldo T. 
Rating:
5.0

The gentleman was very friendly and knowledgeable. He even gave me tips on how to drive it safely. 10/10 service, no problems.

Andres G. 
Rating:
4.0

Customer did not leave a comment.

RICARDO S. 
Rating:
5.0

Customer did not leave a comment.

Benito O. 
Rating:
5.0

A clear and visible return parking area would help. The person that helped me was very nice and helpful.

Cesar B. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Billy K. 
Rating:
5.0

Customer did not leave a comment.

Sonia B. 
Rating:
5.0

Awesome customer service!!!!

RAMIRO A. 
Rating:
3.0

Keep the good work

Melik K. 
Rating:
5.0

Customer did not leave a comment.

Juan R. 
Rating:
5.0

Customer did not leave a comment.

Herman Y. 
Rating:
5.0

Customer did not leave a comment.

Ernesto G. 
Rating:
5.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Great customer service. Clean trucks. Quick and easy check in.

Aaron B. 
Rating:
5.0

Customer did not leave a comment.

miguel R. 
Rating:
5.0

Customer did not leave a comment.

Pedro I. 
Rating:
5.0

Excellent customer service

Juan R. 
Rating:
5.0

Customer did not leave a comment.

Felipe D. 
Rating:
5.0

Make sure you check all the lug nuts on dolley. They were loose and almost made Both wheels come off

Onix G. 
Rating:
4.0

Customer did not leave a comment.

SALVADOR G. 
Rating:
5.0

Customer did not leave a comment.

Karl F. 
Rating:
5.0

Customer did not leave a comment.

Karl F. 
Rating:
5.0

Customer did not leave a comment.

JAIME R. 
Rating:
3.0

I experienced a break down with the trick that I rented. I was down for a total of 2 hours in the scorching sun. I was given 2 extra hours but my pick up and delivery was not completed that day. I had to pay for a hotel and pay my workers an extra day. I was not compesated for anything. I paid double of what I expected.

HECTOR JAVIER G. 
Rating:
5.0

William is excellent!

Steven S. 
Rating:
3.0

Check in could be a little faster online. Vehicle was dirty on the inside. Overall it was a nice facility. Truck ran good.

Joshua M. 
Rating:
5.0

Overall good experience.

Yi-Lin C. 
Rating:
5.0

Customer did not leave a comment.

Rene R. 
Rating:
5.0

Excellent customer service.

Ninfa C. 
Rating:
5.0

Customer did not leave a comment.

Rolando G. 
Rating:
5.0

No comment.

Adrian B. 
Rating:
3.0

No much parking space available after store hours.

Jessica S. 
Rating:
4.0

Overall satisfied but still trying to figure out why I'm getting charged 2 different times. This shouldn't be on my wife's credit card. Extremely mad over this.

Mario T. 
Rating:
5.0

William is a great guy!! Very nice excellent customer service!

Gustavo M. 
Rating:
5.0

Customer did not leave a comment.

Ian C. 
Rating:
5.0

Great customer service here in Brownsville, Texas

Richard A. 
Rating:
5.0

Easy to drop off. Very friendly and efficient.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Doug R. 
Rating:
5.0

The manager here, Bill F is just down right awesome, extremely helpful and service beyond anything I have every seen, he just plain goes out of his way to HELP me, just amazing I am having the time of my life going in there, Love talking to him, Do I recommend this place you bet 5 STAR, my # 1 Uhaul of choice!

william F. 
Rating:
5.0

Customer did not leave a comment.

Sam C. 
Rating:
5.0

William was great!

Lola R. 
Rating:
5.0

Nothing. It was a very friendly experience.

Scott W. 
Rating:
5.0

Great service

Rey R. 
Rating:
5.0

Customer did not leave a comment.

ken S. 
Rating:
5.0

I was not able to find a truck at the location where I had storage. The storage location refused to give me a trailer for free, although a text message from Uhaul promised me that. I had to go back to the pick up location to get it. What difference does it make to you? It made a world of difference for me, driving the loaded truck around town back and forth.

LAKSHMAN C. 
Rating:
5.0

Customer did not leave a comment.

Blanca M. 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE O. 
Rating:
5.0

Much better experience at this location. Was also informed that someone made a mistake. I paid for three days but received several inquires throughout my trip that I was late returning my rental. I had the trailer and dolly less than 48hrs.

Matthew P. 
Rating:
4.0

Customer did not leave a comment.

Carlos D. 
Rating:
5.0

Great service

Claudia R. 
Rating:
5.0

Customer did not leave a comment.

JoAnn S. 
Rating:
3.0

Customer did not leave a comment.

Lance W. 
Rating:
3.0

Customer did not leave a comment.

peter P. 
Rating:
5.0

The Manager there is so helpful, I wish everyone would do business like this...customer service A+ 100 times over...Thank you Lion and Tiger Entertainment Productions CEO- Steve Mendoza www.lionandtigerfilms.com we will be doing business again with you all soon....

Bryan M. 
Rating:
5.0

Gentleman had excrllent customer service, was attentive and helpful. Would definitely recommend to family and friends!

DARLENE J. 
Rating:
5.0

Excellent customer service!

HUGO A. 
Rating:
5.0

Great customer service, friendly, knows how to get stuff done fast!!

ken S. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

THANK YOU MR .FORESTER FOR YOUR AMAZING SUPPORT... COULDN'T OF DONE IT WITHOU YOU. YOU ARE GREATLY APPRECIATED. I'M IMPRESSED!!!!!

Guiellermo C. 
Rating:
5.0

nothing

Richard S. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Plenty of room to maneuver the trailer and unhookit

Sstrid S. 
Rating:
5.0

Customer did not leave a comment.

chris G. 
Rating:
5.0

The phone was out. I needed to extend the contract and couldn't contact the location. No alternate number provided. Called another location and they extended it for me. It's an inconvenience for the client and also your agent, because I almost didn't go here, because I thought they were closed and I had made arrangements on line. How many other potential clients were lost because of that.

Mary Lelia L. 
Rating:
5.0

courteous, knowledgeable, informative employee.

Dorothy R. 
Rating:
5.0

What great experience, after talking with the manager I felt like I had known him for years, very personable and professional.

Michael D. 
Rating:
5.0

The employee that helped me was very professional, and prompt. Overall, a very nice person.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

GEORGINA P. 
Rating:
5.0

The agent was very polite and knowledgeable

THOMAS H. 
Rating:
5.0

Customer did not leave a comment.

Sergio G. 
Rating:
5.0

Customer did not leave a comment.

RICK A. 
Rating:
3.0

Service was great. You could improve the location cleanness.

Javier T. 
Rating:
5.0

first time thst i use Uhul and to be honest I am very satisfied with the service and the customer services

Andres T. 
Rating:
3.0

The place was messy. I also didn't like that the guy was very picky about the gas gauge.

JACQUELINE V. 
Rating:
5.0

Customer did not leave a comment.

RON L. 
Rating:
5.0

Customer did not leave a comment.

RUIZ S. 
Rating:
5.0

Customer did not leave a comment.

kenneth S. 
Rating:
4.0

Customer did not leave a comment.

kenneth S. 
Rating:
5.0

Great communication on the drop off

Roger S. 
Rating:
3.0

Customer did not leave a comment.

Rosendo G. 
Rating:
5.0

Great place to rent from... William was a tremendous help!! He made sure we had a new trailer, the pads were clean, and he had some very helpful information!!

SHARON B. 
Rating:
5.0

Friendly staff, attentive and informative to his customer.

BEATRIZ R. 
Rating:
3.0

Not near the professionalism of the pick-up site. Was a combo storage-U-Haul place so trailers were not his only focus. It worked OK to just drop off the trailer.

Kay and Larry B. 
Rating:
5.0

Customer did not leave a comment.

Antonio E. 
Rating:
5.0

One of the tire straps was torn, had to improvise with other strap.

Narciso L. 
Rating:
5.0

I've never had a problem when i rent there, everything is great.

RAUL CORTEZ M. 
Rating:
4.0

Customer did not leave a comment.

FERNANDO G. 
Rating:
4.0

Customer did not leave a comment.

Joseph C. 
No reviews have been submitted for this location.

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