When you have a reservation and an account yet your account states you have no reservation something should be done to assist the customer in CORRECTING the data. You, U Haul wants to be tech friendly yet every single time I have rented a vehicle in the last 8 months I have NOT been able to access the reservation OR better yet check the vehicle in upon return thus being charged a 20.00 surchargePAUL V.
Trailer Rental & Towing in Brownsville, TX at Multy Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Brownsville, TX 78526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I made a reservation in Harlingen on Morgan got there at 9 am on Saturday to be told that my reservation was not scheduled when I had gone there to the same location a week b4 and secured the uhaul. I was sent to the Brownsville location where the representative was fantastic and very helpful and knowledgeable. Yet in Harlingen I was not even given an apology or a reason for not having a truck available. Need additional training in customer service. Will never go back to that location..JUANA M.
Great service at Multy. Would definitely use them again and recommend. William was extremely professional and gave excellent service. Kudos!David A.
This is what a great business is supposed to be like excellent manners and service !RAFAEL H.
Great service.RIGOBERTO B.
The trailer I rented here wasn't cleaned outAbraham D.
William is an excellent customer service repersenativeSTEPHEN C.
Thank u for ur servicejulissa Z.
Actually no improvement is necessary. Attendent was very courteous and informed us of all the necessary requirements. Thank you U haul, you made our move alot easier than expected. Hope we don't have to move soon, but if we do we surely will use this u haul rental place again. Thanks..consuelo A.
The Gentleman was very helpful and informative about what U Hall had and all related information i needed too know operation of the rental equipmentGilbert C.
Great customer service!Michael R.
Great customer service!Osvaldo T.
The gentleman was very friendly and knowledgeable. He even gave me tips on how to drive it safely. 10/10 service, no problems.Andres G.
A clear and visible return parking area would help. The person that helped me was very nice and helpful.Cesar B.
Awesome customer service!!!!RAMIRO A.
Keep the good workMelik K.
Great customer service. Clean trucks. Quick and easy check in.Aaron B.
Excellent customer serviceJuan R.
Make sure you check all the lug nuts on dolley. They were loose and almost made Both wheels come offOnix G.
I experienced a break down with the trick that I rented. I was down for a total of 2 hours in the scorching sun. I was given 2 extra hours but my pick up and delivery was not completed that day. I had to pay for a hotel and pay my workers an extra day. I was not compesated for anything. I paid double of what I expected.HECTOR JAVIER G.
William is excellent!Steven S.
Check in could be a little faster online. Vehicle was dirty on the inside. Overall it was a nice facility. Truck ran good.Joshua M.
Overall good experience.Yi-Lin C.
Excellent customer service.Ninfa C.