Customer Reviews for Munn's Automotive LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Munn's Automotive LLC

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Gerry F. on

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Y'all did good and thanks y'all were there when i needed y'all inprove nothing....

Paul M. on

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Munn's Automotive LLC is Top Notch. Easy location to get to. Very clean lot. Plenty of room to back up to trailers which is what I rented. Everything was ready when I arrived. Quick and Painless. I would recommend Munn's Automotive to all my friends.

David W. on

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Your representatives are rude on the phone. The p/u location was great, the lady on the phone at Uhaul was not.

Wayne G. on

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Owner was a compete jerk. Pickup was supposed to be 630. After receiving Uhaul notification via text to pickup at 630 he said he closed at 5 and won’t be there. Owner was abrasive with me and his employees. NEVER will use again!!

Pasqualina S. on

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I went to 2 locations and both locations had issues with the computer program, picking proper dates, moving the dates, location drop off confusion. The first location the employee got on the phone with uhaul and told them she didn't feel like trying to fix it and told the person on the phone to do it. I went somewhere else. The second location was a bit more helpful and definitely more consumer friendly, although there were scheduling issues there, but that was uhaul system, not the person.

Christopher O. on

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JAMES T. on

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Kendra C. on

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The owner was nice and professional

ERIC D. on

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Harold N. on

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Anne G. on

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Harold N. on

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RICHARD C. on

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Steve V. on

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Harold N. on

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SHARON Y. on

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joseph D. on

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L Michael G. on

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The gas gauge was wrong, the vehicle's tire pressure system is warning for maintenance, the manager cusses profusely

kara F. on

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Oil and check engine light both came on within 2 hours, burning smell started about 15 minutes later. Called customer service and was told to call back during normal business hours. The morning of returning the truck, we found an opened pack for a sterile needle with the needle STILL in it while we were sweeping it out. I have an 8 and 11 year old who were helping unload the truck and thankfully neither of them picked it up to see what it was. It was in purple packaging so I thought it was a little toy of theirs that fell out of a box and I almost grabbed it myself. I will not recommend the location we picked up from to anyone, I would recommend they have a donkey pull their stuff first because they would have better luck with that. We use uhaul for all of our moves without issue and will continue to do so if this issue is resolved. The woman in Salisbury, Maryland at our drop off location was very concerned and helpful. This was a very important move for my family as well as a far one and our experience was extremely unpleasant and a constant headache.

Sean K. on

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Not really his fault, but the payment system was having a lot of issues. Took about 45 minutes to do paperwork and pay for the truck

LOU P. on

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Alan was great.. He helped me get the paper work done quickly and hooked up the trailer. I was on the road in no time. I'll be using this location again. Thanks Lou

laina G. on

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Equipment wasn’t working right. Had to jump off truck and dolly light was out

Charlie P. on

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Barry U. on

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Stephen G. on

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Really good location with plenty of room to move around. Very helpful in getting me hooked up and helping me to unhook trailer even though I returned it at night.

April C. on

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kimberly M. on

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Make sure there are trucks available at the location the customer rents from. I had to go 20 miles out of my way because the truck I rented was kept out for an additional day.

Christopher L. on

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DONALD R. on

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Louis D. on

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This was a very good experience renting at this location. I highly recommend it.

GARY Y. on

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Great place to rent a uhaul at. Really nice Guy, made sure I had everything I needed without trying to push stuff on me that I didn't.

Elizabeth K. on

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This was one of the worst reservation I have ever encounter with U-haul rental, I was texted twice in regards to the cargo trailer pick up location changed. Both times I spoke to scheduling and I was assured that I could pick the trailer up as the confirmed location of 304 W Plaza Dr. However, I was told after the second change that I would have to pick up the trailer at a location some eight miles away from the confirmed reservation. The pick-up location was totally out of my way. Scheduling should be better informed.

leonard C. on

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Supply strap to hold furniture would be nice

Jamie H. on

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My only complaint is that the road and engine noise inside the cab is to loud.

Christopher G. on

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Thomas K. on

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Nothing, everything was just perfect

Tim B. on

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Mr. Munn was great. I rented twice within the same week. One for my mother and again for my family. He did a great job in assisting me

Randon B. on

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James M. on

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it took 45 minutes for the clerk to process our paperwork- he had to call corporate to finish