Customer Reviews for Mutual Motors LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mutual Motors LLC
Joshua S. on
Great!
Noah C. on
Make sure that people know what the process is for checking out a truck. I wasn’t initially given a copy of my contract and was told that it would be sent toe electronically which I found out a day later wasn’t accurate. I forgot and left my keys and the owner refused to give me my keys because the person who checked out my truck didn’t charge my card correctly. Which I wasn’t aware until I checked.
John T. on
Everything done quickly and was there ready to go as promised. Not looking for Martha Stewart living conditions, the rental was as it should be picking up and returning.
chris O. on
Very friendly staff. Professional!
Gary B. on
Very worn truck. Shifting was loose.
Charles H. on
When i arrived to mutual motors they had me down for a 16 foot van, not the auto transport that i had requested through uhual. I also ended up paying double of what the estimate was, i was not too happy about that. Better communication between uhual and the pick up locations is needed as well as a better price estimate system. I don't know if i will use uhual again.
PAUL L. on
The experience was excellent, keep up the good work.
James M. on
It would be helpful to understand what is the MPG of the vehicle to avoid over or under filling the tank before return.
JOANNE L. on
Only problem was too expensive
Giovanna P. on
The location was a gas station. Inside was very dirty. We had to wait for the person who wasn't there and who knew how to operate the computer since the guy inside didn't know anything about it. If that doesn't bother you, they have the equipment there for you to rent.
Tony B. on
Everything was done very well and easy to rent and return. I don’t know what else you can do to make it better and easier.
PAUL S. on
Very nice people and a very convenient location. Thank you!
Joe M. on
Great customer service! You guys were a lifesaver Thx you ??