Customer Reviews for My Space Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of My Space Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Diana S. on

Rating:

Customer did not leave a comment.

Aaron P. on

Rating:

This location was an extreme help after, I reserved and then got a call from customer care saying no trucks within a 150 mile radius. I asked the customer care agent if any trucks in any other sizes were available and she said she could not assist me and would call me if a truck came in. I then called this location and found out my original reservation had been cancelled without my knowledge. This location was able to track down a truck and make another reservation for me all to pick up in time. I move every 6 months for work and in the future I will utilize another company for my moving needs. I had 24 hours to be out of my apartment and U-Haul canceling my original and putting me through all the headache and stress resulted in me rushing to get everything done in a short time frame.

Nicholas S. on

Rating:

Customer did not leave a comment.

Jon B. on

Rating:

The MySpaceStorage team on Pierson Rd. was super friendly! I would definitely rent from them again!

Warren C. on

Rating:

The truck was infested with cockroaches and we didn’t realize it until we got to our destination. I’m absolutely physically sick thinking that my personal items may now have cockroaches in it! I’ve never had to deal with anything like this in my life!

Kesa R. on

Rating:

I rented a bigger truck than what I needed since they didn’t have a smaller one available at this location and this the only location I deal with so I took what was available.

Roger G. on

Rating:

Customer did not leave a comment.

vern M. on

Rating:

Customer did not leave a comment.

Zachary W. on

Rating:

Customer did not leave a comment.

Anton P. on

Rating:

Attendant at location was very prompt, courteous and professional.

Charles D. on

Rating:

Customer did not leave a comment.

TIMNASHA F. on

Rating:

Customer did not leave a comment.

Keyontae H. on

Rating:

Customer did not leave a comment.

Jacklyn M. on

Rating:

Customer did not leave a comment.

Francis G. on

Rating:

We rented 15 ft. truck for approx. four hours. The young man, Rob, was very professional and kind. Would rent again.

Laquana O. on

Rating:

Customer did not leave a comment.

Steve V. on

Rating:

Why did I pay an extended amount for a trailer I rented a month ago for a lesser price a month ago I paid $75 and this trip I paid 100

Eleanor G. on

Rating:

Customer did not leave a comment.

Matthew C. on

Rating:

Customer did not leave a comment.

brent S. on

Rating:

Customer did not leave a comment.

Christopher L. on

Rating:

Very good service

cynthia W. on

Rating:

First time using u haul ! Moving son to Midland was a breeze except for mother nature blinding snow squall on April 6th. Lol

Brian L. on

Rating:

Customer did not leave a comment.

CHARLES C. on

Rating:

Customer did not leave a comment.

Brian L. on

Rating:

Customer did not leave a comment.

on

Rating:

Best location in town!

Brian L. on

Rating:

Customer did not leave a comment.

Mitch G. on

Rating:

Customer did not leave a comment.

Nicole C. on

Rating:

The truck was in very bad need of front end work It shimmied and shook all over the road at 65mph Even at 35 it swayed and veered all over the road Couldn't maintain control of truck Needs to be serviced bad I think uhaul needs to maintain vehicle's better

Jacquline F. on

Rating:

I was happy with uhaul. But I accident my locked the keys in the truck after a very stressful move. They tried telling me they didn't have a extra key but I know that's not true. I felt that I was lied to. Other than that I was sort of satisfied.

brian L. on

Rating:

Speed up the process. Most information is put in when you reserve the vehicle, but then has to be put in again. Why?

Angel B. on

Rating:

He was nice and helpful.