No comment.
peter O.
Customer Reviews for My Store It Space
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told that I was all set then I received the overcharge. Sit in the truck was 10 minutes late on the return charge me a whole extra day I would not recommend this for a return
Rudy T.I have no suggestions
Sharon M.The phone app and after hours check in /out is horrible. The steps required to enter your information is ridiculous. It takes a half an hour to go thru all the steps. The number of e mails U Haul send to you, with steps to follow for your rental is crazy. The store I rented the truck from, and the human I dealt with were great. The check in/ check out process will keep me from renting from U Haul again.
David C.The people at this location are great. I had problems finding someone to drive me home after returning the rental, and they offered and gave me a ride home. They are very courteous and helpful. Exceptional customer service! Thank you very much.
Scott D.The people were very pleasant. They were very helpful. And they were quick about the business. Thank you for everything you guys did for me.
LARRY J.My move was seamless. The truck was clean and ran well. No issues. The Uhaul dealer was friendly and accommodating. I'd patronize this establishment again, most certainly.
Kristine M.Everything was great
Randi S.Great customer service and friendly staff!
Jeremy S.Not using a U-Haul rental often, it might be good to go over previous damage before leaving the station.
Jim D.Rear light didn't work and enclosed trailer leaked bad, causing damage to my things!!!
Roy H.Customer service u-haul messed up the reservation day but the location fixed it
Roy H.The exact opposite of pickup. Worker was very helpful. Drop off was quick and easy
Andrew E.Added charges without consent. I would rather do business with another company that states a price up front and it doesn't change! Uhaul added several costs when selecting on the website making it difficult to not select additional not needed items. Seems like a bad marketing technique to get more money out of customers. I don't like it!
Dan N.Remote pickup was not working. They were open so it was not a problem.
Jim J.I mean, it was just a lot.
Erik G.The parking lot was very muddy. There was no U-Haul personnel onsite when I arrived during the normal open hours. I even tried checking in online to drop off the vehicle but the website was not accessible (likely due to the remote location off the grid). I had to call 4 people at U-Haul to get a live agent that could assist me to check the vehicle in. I did not want to be unfairly charged for an additional day due to no one onsite to accept the vehicle.
James B.Very helpful, I would use again. Please consider this place for your moving expenses.
DOMINIC ANTON-PH M.Very friendly and helpful
WILLIAM L.Just drop off
KRISTIN LYNN-HEL J.Drop off day was a Sunday and location was not open so cannot rate location or service at this site. Did the UHaul app for drop off with lockbox for vehicle key. Couldn't complete the information required by app so had to contact customer service again to complete my rental. Will say that rep was extremely helpful. Am hopeful she was able to close out the rental and that I won't be overcharged.
DAWN ELAINE Z.Have larger selection
Marshall B.