Prices have gone up quite a bit. But uhaul is always very reliable!
Derek E
Customer Reviews for My Store It Space
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had a 4 o’clock rental but nobody showed up until 4:30. Truck was a little dusty.
James SReserved a 5x8 enclosed trailer for a one way haul, the trailer was clean and in very good condition. check-in easy and pick-up was quick and easy. I forget the ladies name but was effecient, very nice and could answer all my questions
James JThe truck had a terrible smell coming from the passenger seat area once a person was sitting in it
Ronnie EThe agent's was very helpful from pickup to drop off. Thanks - We always use U- haul.
Stephen DThe windshield washers did not work in the truck, so I'm glad I had good weather when I moved. Otherwise all was in working condition.
Michele AThe staff were very friendly and helpful. I would definitely use this place again.
Brian FUsing the self return option through the U-Haul app and returning the truck after business hours presented some major challenges. The return area and key drop box were located behind a locked gate. No instructions were provided to get through the gate, so I had to call UHaul customer service to get a key code to enter the gate.
Larry DMake after-hours drop off directions more clear and accessible.
LAURA ZThe rubber redundant band that goes on the hooks are worn and/or missing. Otherwise, nice equipment
Dennis SIn and out, very nice place, plenty of parking.
Shana CNo comment.
peter oI was told that I was all set then I received the overcharge. Sit in the truck was 10 minutes late on the return charge me a whole extra day I would not recommend this for a return
Rudy TI have no suggestions
Sharon MThe phone app and after hours check in /out is horrible. The steps required to enter your information is ridiculous. It takes a half an hour to go thru all the steps. The number of e mails U Haul send to you, with steps to follow for your rental is crazy. The store I rented the truck from, and the human I dealt with were great. The check in/ check out process will keep me from renting from U Haul again.
David CThe people at this location are great. I had problems finding someone to drive me home after returning the rental, and they offered and gave me a ride home. They are very courteous and helpful. Exceptional customer service! Thank you very much.
Scott DThe people were very pleasant. They were very helpful. And they were quick about the business. Thank you for everything you guys did for me.
LARRY JMy move was seamless. The truck was clean and ran well. No issues. The Uhaul dealer was friendly and accommodating. I'd patronize this establishment again, most certainly.
Kristine MEverything was great
Randi sGreat customer service and friendly staff!
Jeremy SNot using a U-Haul rental often, it might be good to go over previous damage before leaving the station.
Jim DRear light didn’t work and enclosed trailer leaked bad, causing damage to my things!!!
Roy HCustomer service u-haul messed up the reservation day but the location fixed it
Roy HThe exact opposite of pickup. Worker was very helpful. Drop off was quick and easy
Andrew EAdded charges without consent. I would rather do business with another company that states a price up front and it doesn’t change! Uhaul added several costs when selecting on the website making it difficult to not select additional not needed items. Seems like a bad marketing technique to get more money out of customers. I don’t like it!
Dan NRemote pickup was not working. They were open so it was not a problem.
Jim JI mean, it was just a lot.
Erik GThe parking lot was very muddy. There was no U-Haul personnel onsite when I arrived during the normal open hours. I even tried checking in online to drop off the vehicle but the website was not accessible (likely due to the remote location off the grid). I had to call 4 people at U-Haul to get a live agent that could assist me to check the vehicle in. I did not want to be unfairly charged for an additional day due to no one onsite to accept the vehicle.
James BVery helpful, I would use again. Please consider this place for your moving expenses.
DOMINIC AVery friendly and helpful
WILLIAM LJust drop off
KRISTIN LDrop off day was a Sunday and location was not open so cannot rate location or service at this site. Did the UHaul app for drop off with lockbox for vehicle key. Couldn't complete the information required by app so had to contact customer service again to complete my rental. Will say that rep was extremely helpful. Am hopeful she was able to close out the rental and that I won't be overcharged.
DAWN EHave larger selection
Marshall B