When I got the truck The gas level was at a half so the person previous to me did not fill it up to the 9/16 required level. Other than that everything was perfect.
RUSSELL A
Customer Reviews for MyPlace Self Storage Punta Gorda
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Personalized Service.
FRANK RGreat customer service and employees!
John RWorked out great and very nice lady who helped me out at the office.
SCOTT WNothing. Lee andTom are simply experts at what they do. Very personable, professional, and just very nice people to work with. They went out of their way to make sure that we had all the answers to the questions that we asked. they deserve a lot of credit for the way they handle the business.
Don CI have rented from UHaul for years and this location is the best I have ever had the pleasure of doing business with. I know I can always count on this location. Thanks C.E.
CHRISTOPHER EGreat service nice people, thanks.
STEVE OMary was awesome
STEVEN GNewer trucks.
Jay GLee at Punta Gorda location was an excellent customer service rep. She was very kind and professional! Loved her and will def go back to the Punta Gorda Cooper Street location for our UHaul needs.
SUSAN WExcellent service. Friendly and helpful staff.
Jeffrey DMy experience here was top notch. I cant think of anything they could do to improve it. Best U- Haul experience ever for me.
BILLY PVery good rental experience. Would definitely use again.
PAUL JThe MyPlace team was extremely helpful, knowledgeable and kind.
CAROLYN SNice people
gary rThe facility on Cooper Street in Punta Gorda there’s an excellent condition with great help!
VINCENT FRental was effortless and easy, I would absolutely recommend Uhaul to friends.
James BAbsolutely great customer service. From first phone call to reminder call to pickup and drop off the friendly and helpful service I received couldn't have been better. Also a great value.
TERRY ZMy first time pulling a trailer for that long. Distance. They were very friendly and helpful. I was able to take the trailer back to the Hillsboro facility instead of Nokomis.
JEFFERY WEveryone was great and the truck did well on a long haul
RICHARD FGreat customer service and no waiting
JAMES HLady that hooked up trailer did not lock it down to the ball. Two miles down the road it came off almost flipped over. As it was bouncing around behind my vehicle it came around and hit my bumper causing a big dent.
HOWARD MGreat experience! Kind and helpful employee!
RICHARD RPut lifts on ever truck. I know I'm dreaming.
JACQUELINE TThe location is great and the lady in the office went over and above for me. The problem is the app and trying to rent a truck without a real person there to help. I did all that I was asked to do before going to the site to pick up the truck and still it was impossible for me to get the keys. I entered driver's license picture of drive, click approve the terms and with two ladies on two different phones it was still impossible to get help. thankfully the wonderful lady named Lee came to my rescue. She came back to the store on a Sunday and got us the keys. She was so concerned and yes she was right. What a nightmare with this rental except for Lee.
RONALD Kgreat people!
BRYAN KThe customer service team is absolutely fantastic!
ANNETTE PStaff is always friendly and helpful. We will only go to this location for our U-Haul needs.
DANNY MMyplace sets a high standard of customer service. They connected and disconnected the 6x12 cargo trailer I rented to my truck without me asking. Great people and smooth experience. I’ve used them in the past and will continue using them. Thanks
KEVIN BOver charged for fuel
CLINTON NThe staff was wonderful. Very helpful and made it all very easy. Thank you.
WILLIAM HI don’t know why this U-Haul location does not typically show up for a drop off for my town. But I always request this facility because they are easy access in and out and super friendly.
RANDY CGreat people, great service. Trailer pulled perfectly.
JOHN FSo the truck was clean but it ran terrible. There was a banging noises and hesitation while driving . At one point it idled and di not go into gear. We were coasting on 75 until it caught and proceeded to pick up speed again. We took 41 back as to not worry about speed .. I did not even finish my rrrand because truck being under trustworthy. We stopped to eat on the way back and returned empty as I was not sure what to do with a full truck
Emily BVery friendly staff, vehicle was clean and well maintained - excellent rental experience!
CHRIS GThere were three faults, 1 right blinker light was half burned out, 2 one of the running lights on the right side worked, but had fallen into frame 3 two of the four tires had 70 PSI Besides that, Car Trailer worked perfect and I would recommend it to anyone!
HAROLD SKyle is great. This dude helped me several times in the last few years. Wow! Steady amd consistent amd he didn't wvwn pay me to say this. Good family company to deal with. Satisfied customer Larry
LARRY AWonderful customer service!
Valerie SOutstanding service!! Thanks everyone at MyPlace Self Storage!! You made our rental experience easy!!!
Kevin WGreat people at this location. I plan on renting again in a couple weeks. Thanks !
DANIEL OShort And easy run thx
KEVIN RThe people that work there are very nice
DRU MLee always makes sure the equipment is in good condition and roadworthy. I would recommend this location over any others in the area.
ANDY JStaff was Great!
MILAN FStaff was super friendly and helpful.
MORGAN BLeora, Mary and Tom will make your experience at this location very pleasurable!
ROBERT Ceverything was made right after getting the wrong trailer.
DENNIS SEverything was perfect, the staff was amazing and extremely helpful. I would like to thank them very much for an excellent experience.
GLENN MWonderful experience, as always!
MARY JI have rented from the location 4 times. Lee and her staff are both professional and friendly. The vehicle/trailers have always been ready and clean. I highly recommend this location for use as a great example for U-Haul. Keep up the great work.
MICHAEL BNot the locations fault. U-Haul just doesn’t honor “Confirmed reservations” by providing the equipment to the requested location.
CURTIS MAs usual this is always our go-to location for our U-Haul needs. We always get treated like family and we will be back! To Leora and your co-workers, keep doing what you're doing!
ROBERT CLee is amazing
steven vMyPlace Self Storage is a great rental location and always fulfills our needs! Leora and staff are extremely pleasant to deal with!
ROBERT CLee, the individual in the office, went out of her way to meet all my requirements. Very helpful.
JOHN WVery easy to make a reservation. The staff was very helpful in getting us set up. Will use this facility again.
JOHN W