Easy online application and customer service was great. Highly recommended.
Courtney J
Customer Reviews for Myers Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good place to drop of equipment
RONALD LNo interaction with employees due to establishment being closed upon arrival. However very clean parking lot and easy to read instructions.
BARBARA JWould be nice if you stocked the tandem axel open and closed trailers.
Andrew BThe owner of Myers Car Care was very friendly and courteous. He ensured that the truck I rented was clean and ready to go.
ROBERT CI’m not a business person. But every thing was good for me.
Dennis MAt this location; nothing. My bad experience with U-Haul has been diverted to faculties way out of my way when plenty were available close by.
John SI was told at the pick up place that since he didn’t have the truck I was looking for that he would give me the other truck at the same rate and I could have two extra days at no charge. I picked up the truck on Sunday. There was between a quarter and a half of tank of gas in truck. I dropped the truck off on Monday with a half of tank of gas in it. The drop off place in Oxford Mississippi CHARGED ME for the two days I didn’t use that were supposed to be comped.. and changed for gas when I left extra in the tank Very disappointed and frustrated. Hard to find anyone at the Oxford place who could answer any questions. The employees seemed not very educated on what they are doing
Barbara HAfter I got the truck, I could not see out the windshield. Since it was new to me, I got home with the truck and had to get a ladder to reach the front windshield to clean it. It would have been nice for U-Haul to have cleaned them. Everything else was perfectly FINE!
Wilbur PThe representative was very helpful. Second time we utilized this office. Will continue.
Ron BThe service was perfect. Went out of his way too get me the vehicle after hours.
Ron BThe guy at this location was beyond unprofessional. I called to get an explanation about a quote after my money was taken for a different amount and the guy was rude and even ran after my brother and told him I didn't want the truck anymore and that is not what I stated. So on top of being rude he lied on me. I will never use this location again. Learn about customer and how to talk to people. Now he wont answer my phones calls. VERY UNPROFESSIONAL!!!!!
xavier hThe representative was very great gave me good information I would come back again and recommend the location to others
Sheila DGreat customer service, Aubrey was very kind and courteous.
Julianna SI opted for truck share 24/7 and it was not available Was also told by owner that he would be leaving at certain time so I would have to return truck earlier than I reserved it for
Keelan SThe staff went over and above. Very friendly and professional. Highly recommend!!
Robert RI did not actually deal with anyone other than calling to see how to return the unit being that it was Sunday. The man that answered was very friendly and helpful and told me exactly what to do
Kimberley SThis was not the location that our reservation was made…why do you make a reservation if it is arbitrarily changed? And it was not in the city that we made the reservation for!
Stephanie CGreat customer service!
Alison MAubrey McMillian is Professional, gracious, and just so nice to work with. Aubrey went above and beyond to get us set up . Just can’t say enough nice things about this experience!!!THANK YOU! Kathryn B
Kathryn BNone.
Rachael WOutstanding service and very helpful. Great attitude.
Jack JMake easier to talk to a rep when have location change before additional charges are added
Deborah MThere was no one available to talk with at pickup and the additional material ( dolly and packing blankets) were not provided. These were disputed on my bill but this far they keep trying to bill me the extra $40
Caleb Nno interaction with staff, location was closed. Easy drop off with the app.
James BWould like more notice of where the truck will be located for pickup. We went to the location where it was reserved and didn’t get a call until 15 minutes before time that the truck would be at a different location. The associate and service were great. No trouble with the truck, except that I should have gotten the larger size! 😁
SARAH BEquipment was dirty but it worked really well. The location needs cleaning.
Russell CThe truck had roaches and a dirty windshield inside.
Mary LAppreciate the assistance given in getting the rental completed on short notice.
angela aI rented a 6' X 12' trailer on Friday, 2/28/20. The owner of this former gas station was in and out of the office causing us to wait around there for an hour to rent a trailer and finally leave with it, and we had a 6 1/2 hr drive - and it was 4:30 PM!
John Pthe owner was very nice to have the trailer ready and meeting us on a Saturday during COVID
Mark CI had excellent service and would highly recommend this location to anyone looking to rent a uhaul truck. I received excellent customer service above and beyond what is expected. I can't say enough about the service received. Thank You, Tabitha Bowen
Tabitha BThis location is a car repair shop and maybe is not best suited for a uhaul location.
montez pThis location saved me and was great! I thought that my moving weekend was going to be ruined at first. I reserved a 15 foot truck on July 15, 2019 to pick up in Jackson, MS. I was informed July 18, 2019 that my truck was unavailable in Jackson and I would have to pick it up in Sumrall, MS, which I had never heard of and later found out was two hours out of the way. I called that night and the agent told me she could do nothing and they “probably” could help me in the morning. I called first thing the next morning and she said she had nothing available in Jackson. She checked again and said that had a 26 ft, which was way to big. She checked again and said she had a 10ft in Canton. Even though it was not the 15ft I originally reserved at this point I had to take what I could get. What is the point of U-Haul taking reservations if they are not going to honor it!! At this point no one at U-Haul had apologized for this mix up at all and I really felt like this was not a priority or issue for anyone I spoke with at U-Haul. They were all border line rude. After this stressful, inconvenient incident I am not sure that I will ever use uHaul again. Like I said, thank God for the nice man in Canton!
Jimmy FThe location looks shady but overall good experience.
Leanthony BGood service very helpfull
EDWARD BDon’t rush the customer if it’s not scheduled to be back.
Teambera WI was extremely frustrated that my rental was not available at the location that was reserved. I was forced to drive 1.5 hours round trip to pick up the trailer. I had no notice of this change and no efforts were made by the staff or manager to accommodate my schedule due to the unforeseen major delay. That said, Myers Car Care in Canton was excellent and provided great service. It was a pleasure to do business there.
Wes HRecommend another location. Also this location closed 15 minutes early on my pick up date. However due to awesome tenaciousness of the young lady whom helped me over the phone she was able to contact the owner or manager that allowed me pick up the trailer by myself. I tip my hat to her.
Pickup location did not have moving accessories like boxes and dolly
Eddie BLocation was closed when equipment was dropped off.
paul cOwner very helpful. It was raining and I was in a hurry. He came out and held an umbrella so I could get hooked up and leave on time.
Max FHelpful ma. But the mileage was wrong. He said he fixed it but it wasn’t fixed. Now the next guy is charging me more.
Enoc RExcellent seevice
SHERRIE FThey gave 20 miles more than I turned it in with. I ALWAYS take photos upon turning in rentals so I knew my correct mileage! That makes me weary of Uhaul and if they try and cheat consumers in the end. I would not be comfortable dealing with that location.
kathy TNot a company store so no boxes, locks, etc... but staff was friendly and helpful.
Paul BI ordered the dolly and I didn't get the dolly. The guy at the place was rushing me to have the truck back
Sharron JI was picking up the truck for a relative that was traveling in to do a DIY move. Her reservation she made on line provided her a total of 512, however I had to provide payment to pickup the truck with no other options to me the cost jumped to 612 not sure how. Second the interior mats was covered with dried mud and the interior truck had mud we had to clean the truck prior to loading because we knew we would be charged a cleaning fee if we turned it in the way we received it.
KEVIN DThe pickup location was over 45 min from my residence
Greg WGreat customer service!
jonathan dNothing everything was great sales man was very nice and helpful thank you for great service
CHARLES BI booked online and called to pay for my one way rental over the phone and spoke to three different people who were unable to do this for me- contacted customer service, who transferred me to reservations, who transferred me to the regional office- the lady I spoke to was very nice, and stated the credit card was on file and I wouldn't need to present it at pick up. Wonderful! So my driver (doesn't have a credit card) goes to pick up the U-Haul and what a shocker--my credit card wasn't saved on file. I book U-Haul's almost every week all over the US and its always been this level of inconsistency! Very frustrating.
Brandon T