Customer Reviews for Myrtle Creek Auto Supply
(U-Haul Neighborhood Dealer)

266 reviews

251 S Main St   Myrtle Creek, OR 97457

(541) 863-6308

Office Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 3 pm

Services at this Location:

Contact Us

(541) 863-6308

251 S Main St
Myrtle Creek, OR 97457

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

PAUL H 
Rating:
5.0

Always an easy process at Myrtle Creek Auto Supply. Wouldn't change a thing.

MATTHEW T 
Rating:
5.0

They were recovering from a flood, but were still willing to help us. Thank you!!!

Keith M 
Rating:
2.0

Hire more help, inspect every truck after it’s been returned, and it’s clean. Also, make sure the rental contract is accurate and ready to be signed when the customer arrives. Last, make sure all rental equipment is on the truck and in good working order.

ERIN C 
Rating:
5.0

Customer did not leave a comment.

CINDI P 
Rating:
5.0

Had a small issue with the charges. It was handled fast and easy. Excellent customer service !

DONALD P 
Rating:
5.0

Everything was perfect and smooth

AMANDA B 
Rating:
5.0

Everything went great

DARYL B 
Rating:
5.0

Customer did not leave a comment.

SANDRA F 
Rating:
5.0

Customer did not leave a comment.

Billy L 
Rating:
4.0

Customer did not leave a comment.

SHELSIE F 
Rating:
5.0

Customer did not leave a comment.

MICHAEL O 
Rating:
5.0

Customer did not leave a comment.

PAMELA L 
Rating:
5.0

Customer did not leave a comment.

GERALD H 
Rating:
5.0

Customer did not leave a comment.

LISA Z 
Rating:
5.0

Customer did not leave a comment.

KENT E 
Rating:
5.0

Customer did not leave a comment.

KENT E 
Rating:
3.0

Absolutely floored by the final cost. What happened to unlimited mileage? Why not just charge a higher per day rate? What starts out as ~$40 a day becomes well over $400 real quick. Literal highway robbery. Very disappointed. The website should do a MUCH better job helping estimate the final cost. As if moving isn’t expensive enough.

HEATHER S 
Rating:
5.0

Customer did not leave a comment.

LINDA J 
Rating:
5.0

Customer did not leave a comment.

Harry L 
Rating:
3.0

None

JOHN B 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H 
Rating:
5.0

Staff was friendly and helpful, jumped right into the program. Went smooth and fast, they were great. I will use them again next week.

Winton H 
Rating:
5.0

A smooth transaction. Very helpful.

Angela A 
Rating:
5.0

Customer did not leave a comment.

Cody m 
Rating:
5.0

Customer did not leave a comment.

Calven S 
Rating:
5.0

The people there were courteous, knowledgeable and got the job done. Thank you.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Victoria G 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

very reliable outfit

ROXANDRA P 
Rating:
5.0

Customer did not leave a comment.

Tonya K 
Rating:
5.0

Customer did not leave a comment.

Roxandra P 
Rating:
5.0

Everyone here at thus location was wonderful to work with for my rental. I have worked with uhaul before and always come back. Tgus location in Myrtle Creek is so convenient for me as I go about downsizing and relocating. Thanks so much.

SUSAN L 
Rating:
5.0

Let them know how big the tank is and how much gas it holds. 🤣 Everything else was excellent, the employee professional, informative and fair. I'll definitely be using the services, and recommending, at that location again. Thank you!

Tonya K 
Rating:
5.0

Customer did not leave a comment.

Julie E 
Rating:
4.0

Customer did not leave a comment.

CURTIS H 
Rating:
5.0

Everything is good just the inside of the box was dirty but I did clean it after I got done using it

Anthony R 
Rating:
5.0

The guy was waiting for us outside. Quick and easy transaction!

Abigail J 
Rating:
5.0

Couldn’t have asked for a smoother transaction.

JOHN R 
Rating:
5.0

Everything was fine

Richard V 
Rating:
1.0

Truck was moldy and dirty. Low inventory. Gas tank was 7/8th full and requested 7/8th which was a guessing game.

Julie P 
Rating:
5.0

The truck was fine for the trip but I would say a minimum of effort was expended getting the truck ready for the next customer. Cab was not clean and a flattened cardboard box was left in the cab.

Bruce R 
Rating:
5.0

I can't see any way to improve on the service we received. Good service good equipment.

ALBERT D 
Rating:
5.0

Customer did not leave a comment.

Kobe G 
Rating:
1.0

Hidden fees and rates are not specified at time of pick up.

Kyle P 
Rating:
3.0

My overall experience was okay. My main complaint is that I was quoted a price of 99 cents a mile for the use of the truck. Keep in mind that the day and date had been agreed upon. The day I wanted to use the truck on a Friday. upon showing up to pick up the truck I was quoted the price of $1.39 a mile. I expressed I would only need the truck for about 20 miles for the day. When I looked at the paperwork after leaving the figure of 36 miles was on the paperwork. I know this is a minor grievance but I plan on using a U-Haul truck twice more in the coming months and these figures would be significantly larger when I rent a truck. it would have been helpful if I had been informed Thur-Sun are considered weekend rates which is ridiculous!

Bruce R 
Rating:
5.0

Customer did not leave a comment.

Joanna B 
Rating:
1.0

Checked in 19 minutes past the 24 hr reserved and charged for a full extra day. Not cool.

Marty B 
Rating:
4.0

I never did find out how much I was charged for the rental. I had less miles than estimated and over fueled the truck quite a bit by mistake. I will stop by next week Thank you I highly recommend this Dealer

QUAIL L 
Rating:
5.0

Customer did not leave a comment.

BARRY B 
Rating:
5.0

Customer did not leave a comment.

alvin S 
Rating:
4.0

Cash back rewards or discounts for repeat customers.

KAREN B 
Rating:
5.0

Customer did not leave a comment.

Paul T 
Rating:
5.0

Customer did not leave a comment.

Cheyenne M 
Rating:
3.0

Customer did not leave a comment.

Laurette M 
Rating:
5.0

Drop off went very smoothly.

Terry G 
Rating:
5.0

No improvement needed at this location. I had a very smooth check in. The associate was extremely polite and easily understood, helped us hook up the trailer and explained all we needed to know. A good experience overall.

Jesse N 
Rating:
5.0

Customer did not leave a comment.

Richard H 
Rating:
5.0

Customer did not leave a comment.

Margaret H 
Rating:
3.0

I paid for a Dolly and never got one.

Janell L 
Rating:
5.0

Customer did not leave a comment.

DONNA R 
Rating:
5.0

Customer did not leave a comment.

Jennifer K 
Rating:
3.0

Customer did not leave a comment.

roger b 
Rating:
5.0

Customer did not leave a comment.

Dirk W 
Rating:
5.0

Nothing everything was fine

Richard V 
Rating:
5.0

Nothing

Jay L 
Rating:
4.0

Customer did not leave a comment.

Kori L 
Rating:
3.0

Make sure equipment is in proper working order!!!

Randy H 
Rating:
5.0

Customer did not leave a comment.

Barry M 
Rating:
5.0

Customer did not leave a comment.

Virginia M 
Rating:
5.0

Customer did not leave a comment.

sandi l 
Rating:
5.0

Customer did not leave a comment.

Wendelin L 
Rating:
5.0

Customer did not leave a comment.

Jason S 
Rating:
5.0

You guys were amazing u saved our bacon anyone would b stupid to go anywhere else...thnx again for ur help have good day b safe and thnku

randy h 
Rating:
5.0

Customer did not leave a comment.

teresa m 
Rating:
5.0

Customer did not leave a comment.

teresa m 
Rating:
5.0

Easy & fast service!

STEPHANIE M 
Rating:
3.0

Customer did not leave a comment.

Neva M 
Rating:
5.0

They were the Best of the Best Fast freindly

milo l 
Rating:
5.0

They were the best of the best !!!

milo l 
Rating:
5.0

Respecfulll people and nice customer service

Israel J 
Rating:
1.0

The trailer winches were corroded and rusted so it took a few hours of trying to get them to operate adequately to get the car secured. I called for Uhaul assistance when the winches would not work, but there was none available in my time zone, it was horrible --also the truck was quite dirty. The trailer was NOT fit to be used at all, let alone cost $80 plus, since we had to do hours of labor in the middle of the night trying to get it to not stick and just spew rust and actually let us re-direct the straps so it would maybe do its job, it was a costly nightmare. When we got to our destination 8 hours later half of the ramp stuck and we had to call for help to get the car off the trailer, and then we had to spend hours trying to get the truck out of our driveway, which we had asked for assistance with as well, so Again, a helpless 2 day nightmare No one should have to pay $500 plus to go through, nothing on the trailer worked as it should, and lack of roadside assistance to get the trailer to do anything was indefensible. Nightmare does not come close.

John F 
Rating:
5.0

Excellent customer service

Alex N 
Rating:
4.0

Customer did not leave a comment.

jane g 
Rating:
5.0

Everything was great. Nice people and well maintained equipment 👍

PRESTON P 
Rating:
3.0

Customer did not leave a comment.

Karen C 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

Staff was very friendly and helpful! Thank u!

Rosemary D 
Rating:
3.0

Customer did not leave a comment.

Kevin E 
Rating:
5.0

The truck cargo bay had signs of mud but didn't concern me. The truck performed great and is the best U-Haul truck I ever used out of a half dozen that I have rented in the past.

Tim H 
Rating:
5.0

Customer did not leave a comment.

Brett-Jessica H 
Rating:
3.0

Customer did not leave a comment.

Salinas W 
Rating:
3.0

Customer did not leave a comment.

Salinas W 
Rating:
4.0

None

Dewey H 
Rating:
5.0

Customer did not leave a comment.

Margaret S 
Rating:
5.0

Customer did not leave a comment.

JAMES A 
Rating:
5.0

Great Experience! Nice friendly service from a great U-HAUL center

GUY S 
Rating:
4.0

Customer did not leave a comment.

John L 
Rating:
4.0

Customer did not leave a comment.

Nathaniel S 
Rating:
4.0

Customer did not leave a comment.

Nathaniel S 
No reviews have been submitted for this location.
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