Customer Reviews for Myrtle Creek Auto Supply
(U-Haul Neighborhood Dealer)

166 reviews

251 S Main St   Myrtle Creek, OR 97457

(541) 863-6308

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(541) 863-6308

251 S Main St
Myrtle Creek, OR 97457

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DEWEY BURNELLE H. 
Rating:
3.0

Not a store I would normally go into. It's a combination auto parts, sporting goods, and gun shop.

PARKER M. 
Rating:
3.0

Customer did not leave a comment.

Laurel D. 
Rating:
4.0

Customer did not leave a comment.

dewey H. 
Rating:
5.0

No problems to speak of, same day service.

GARY SCOTT K. 
Rating:
5.0

Customer did not leave a comment.

Tyler P. 
Rating:
5.0

Customer did not leave a comment.

dan W. 
Rating:
5.0

Customer did not leave a comment.

Dan W. 
Rating:
3.0

Customer did not leave a comment.

BRIAN M. 
Rating:
4.0

Customer did not leave a comment.

DEWEY BURNELLE H. 
Rating:
4.0

Customer did not leave a comment.

Terry C. 
Rating:
3.0

26' truck had front end vibration, wheels out of balance or poor alignment.

Mark S. 
Rating:
5.0

windshield could have been clesned

RICHARD CECIL C. 
Rating:
5.0

Great people to work with.

ROBERT Y. 
Rating:
5.0

Customer did not leave a comment.

LLisa M. 
Rating:
5.0

Stop renting the trucks to people hauling hemp!!!

Ethan W. 
Rating:
5.0

Man came right out and disconnected the trailer and I was on my way. Very pleased!!

TERRY K. 
Rating:
5.0

Customer did not leave a comment.

DEWEY BURNELLE H. 
Rating:
5.0

Very helpful

koreen W. 
Rating:
5.0

Customer did not leave a comment.

Nina M. 
Rating:
4.0

Customer did not leave a comment.

Susan R. 
Rating:
5.0

You're doing great!!

julie W. 
Rating:
5.0

Nice truck, great customer service at this location and a speedy check out. Used the truck all day and still came in under $60 for the total charge.

mike M. 
Rating:
1.0

I didn't rent a uhaul from you guys. I called and let them know that you had the wrong and was told it was removed, it obviously has not been since you just sent this to me.

ARTURO A. 
Rating:
4.0

Customer did not leave a comment.

DEWEY BURNELLE H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Excellent customer service.

JOANNA B. 
Rating:
5.0

Fast and friendly and very helpful

Patrick B. 
Rating:
1.0

I was overcharged and the back was dirty with soil and pot leaves, was a horrible experience overall just like my first experience and this is the second and last time. I will never use your services again.

JESSE B. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Got a call from “Susan at Uhaul Recovery“. She is NOT associated with this excellent dealer. She was nasty to me and hung up on me when I told her the truck was showing a check engine light code. She called from 541-968-8159 and was wanting the truck for another rental and I wasn't quite finished unloading. She needs some education on customer service. If all Uhaul employees were like that I would rent somewhere else.

Delbert B. 
Rating:
3.0

Never got rental agreement from location. Said they would email it. All I got was contract info, no inspection or inspection sheet. Employees were very cordial and courteous. Truck was neat and clean.

William R. 
Rating:
4.0

Not a thing. They were efficient and helpful. The only problem I had was I had to drive 80 miles to find a trailer as there were none available anywhere near Eugene.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
4.0

Na

Alison C. 
Rating:
5.0

The guys in MC were great. Really went out of there way to make sure everything went right. 2 Thumbs UP

DAVID DOUGLAS C. 
Rating:
5.0

Nothing to add. Service and equipment were perfect.

Matthew T. 
Rating:
4.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Employees were fast and friendly. A simple transaction that I would repeat without hesitation.

Joel S. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

jessica S. 
Rating:
3.0

Upon returning truck @ approx.1:30 P.M. an employee of Mgr. Keith Schmidt, not sure of his name, was very rude in asking me were I parked the rental truck. This same employee has never given me a kind word since I started using Myrtle Creek Auto Supply for the local food bank deliveries. His attitude upset me so much that I told him in not so many words to go F himrself. This employee should not be working with the general public. If this happens next month I will be looking for other transportation to rent.

dewey H. 
Rating:
4.0

Customer did not leave a comment.

JACKIE H. 
Rating:
5.0

Customer did not leave a comment.

JEREMY R. 
Rating:
3.0

Truck says 19.95 per day got charged more don't know why?

Danny J. 
Rating:
5.0

Staff was great to work with.

Donald L. 
Rating:
4.0

The cab just had dirt scuffs from in & out feet! Other then that everything was fine! Fast & friendly service! Meet our needs & affordable! Thank you

melonie R. 
Rating:
5.0

Not possible to improve. He saw me coming to drop off and was out the door to meet me before I could get out of the truck. Stellar customer service!

Delbert B. 
Rating:
3.0

Customer did not leave a comment.

Daizee T. 
Rating:
4.0

Customer did not leave a comment.

Carol R. 
Rating:
5.0

Customer did not leave a comment.

chad E. 
Rating:
5.0

Leave check in to M.C.A.S. and your online check in crap out. I received no fewer than 10 emails and can't remember how many text messages. I finally called the 800 # and talked to 2 or 3 people and still had to check in at M C A S . Uhaul or you wasted alot of my time.

Louis D. 
Rating:
3.0

Customer did not leave a comment.

Cori B. 
Rating:
5.0

Keith, the store manager is very professional & friendly.

Dewey H. 
Rating:
5.0

The staff is helpful & friendly & willing to work with you.

Dewey H. 
Rating:
5.0

Customer did not leave a comment.

Julie S. 
Rating:
5.0

Customer did not leave a comment.

Judy H. 
Rating:
5.0

Staff is very professional & helpful.

Dewey H. 
Rating:
3.0

The man who helped me was very nice but the guy behind the other register threw a snarky question about whether or not I left it clean. He didn't even look at me. I am clean and well groomed, and he was neither- his comment was a little rude. But all in all, it was fast and easy!!!!

Sally G. 
Rating:
4.0

Customer did not leave a comment.

earnst G. 
Rating:
5.0

Customer did not leave a comment.

LUKE D. 
Rating:
5.0

Customer did not leave a comment.

Carl S. 
Rating:
1.0

I reserved the truck to be picked up in Roseburg, but due to error on U-Haul's side, I had to drive to Myrtle Creek to pick up the truck. I was told by the gentleman who called to tell me about the snafu, said I would be reimbursed extra mileage and fuel costs. Not the location's fault, but completely dissatisfied with this entire transaction.

Trever K. 
Rating:
5.0

Customer did not leave a comment.

bill M. 
Rating:
5.0

Customer did not leave a comment.

CHELSEA B. 
Rating:
5.0

There were no moving blankets and we were not asked if we wanted any.

david B. 
Rating:
5.0

Customer did not leave a comment.

Kym A. 
Rating:
4.0

Customer did not leave a comment.

mike D. 
Rating:
4.0

Customer did not leave a comment.

Lindley H. 
Rating:
4.0

None @ this time.

dewey H. 
Rating:
5.0

Great customer service. Will do business again.

Michael S. 
Rating:
4.0

It was all good!

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

KEITH S. 
Rating:
5.0

Excellent customer service, fast, friendly, accommodating, will refer anybody to this uhaul location! Thank you Myrtle Creek Auto!

Debra L. 
Rating:
5.0

Service was impeccable. People very professional and friendly. I would recommend them in a heartbeat. Thank you for making this experience go so smoothly. I'll use UHAUL again.

Millie C. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

guila M. 
Rating:
3.0

Customer did not leave a comment.

Karen E. 
Rating:
5.0

Customer did not leave a comment.

don A. 
Rating:
5.0

Customer did not leave a comment.

Carl F. 
Rating:
5.0

Nothing

keli B. 
Rating:
5.0

Customer did not leave a comment.

ron K. 
Rating:
5.0

No comment @ this time. Thank you!

dewey H. 
Rating:
4.0

Customer did not leave a comment.

TERRILL M. 
Rating:
5.0

Keep up good service.

ron K. 
Rating:
4.0

Have trucks that dont break down

James D. 
Rating:
5.0

Customer did not leave a comment.

kiwi B. 
Rating:
5.0

Helpful front desk person. I had an easy be checkout

Samuel H. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY F. 
Rating:
5.0

Customer did not leave a comment.

Cathi E. 
Rating:
3.0

The handtruck or dolly was clean but had a nail instead of a pin holding the tire on, on one side. The tire looked like it was slowly trying to come off on that side, but never did. Associate was good.

Joseph T. 
Rating:
5.0

Inside of cab was muddy, location was very clean and well maintained. Easy to find. Would rent from this location again.

Tyler L. 
Rating:
5.0

Customer did not leave a comment.

Tom M. 
Rating:
4.0

Customer did not leave a comment.

barbara W. 
Rating:
5.0

Customer did not leave a comment.

jay W. 
Rating:
5.0

Customer did not leave a comment.

micah M. 
Rating:
4.0

Previous customer did not sweep out cargo area. Broken glass was found in several areas.

dewey H. 
Rating:
5.0

Customer did not leave a comment.

bernd L. 
Rating:
4.0

Go back to UHAUL brand tires. The Michelins are a poor substitute as far as handling and being able to "feel" the road. Every UHAUL's slider door should have a built in lock that is keyed the same as the door key. It is my opinion that UHAUL makes enough from boxes, tape, and paper along with rental and mileage and should supply the lock to the door.. Still, You guys are my preferred Dealer in this area and I do highly recommend you . Thank You

QUAIL L. 
No reviews have been submitted for this location.

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