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Sam M
Customer Reviews for Nation Auto Mart LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great people both locations
DAVID LThey were 30 minutes late opening in the morning and the trucks were buried.
Thomas HI had an issue with the electric hook and a rear blinker that couldn't be resolved at the first location. I took it to UHaul on Brook Park Road and the two gentlemen who helped me at Brook Park were outstanding.
Kevin KWas hard to pay on line wasn't accepting my debit said didn't take that kind. And had to use my husband
Eva SWhen I recieved the truck the fuel tank was a quarter low and the drivers wipers was broke and held on with tape. Looking at the lot I picked it up from would not be able to help me. My next truck will be a Penske and I will let my friends know why and they should avoid uhaul. I know this will fall on deaf ears but I got it out.
Dean TThank you fir all the customer services that helped me
TAMELA YI specifically stated I did not want the insurance and I was forced to get it anyway. They also didnt have the dolleys I ordered.
Halle WThe rental location was fine. The phone call prior to pick up was a mess; reservation was for 9:00 AM, did not receive a call to situate the rental until 9:15 AM. Representative repeatedly got name wrong. Was charged more than was quoted when making the reservation (140 vs 124). Representative was not clear in instructions.
Sarah CYou guys are doing everything right! Keep up the great work and thankyou so much for making sure I left a satisfied customer! : )
James JThe gentleman that helped me was so kind and helpful. I could tell he was busy when I arrived but he stopped what he was doing and never rushed me. He asked if I rented a UHaul before and I told him No, then he explained the process and walked me through it. I would definitely go back to this place again for Uhaul and even for tires!
Christina BDon’t rent. Pay friends or pay movers.
John B