Customer Reviews for Neighborhood Chevron

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Neighborhood Chevron

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TEJASHKUMAR P. on

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Equipment rented was not clean. They pushed me to buy the insurance and when I declined they become very upset. I used the rental cargo van for 8 miles and filled up one gallon of gasoline and they still made a big deal about not refueling at their location. Very bad experience. I have used uhaul rental truck before but never had experience like this. I will not be renting from this location anymore.

Martin K. on

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I returned the truck with same fuel quantity and they still charge me around 9 dollars for fuel. I want my money back. I also have picture of the fuel level at return.

Yevgeniy V. on

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i rent uhaul trucks on weekly basis.Made over 500 rentals in last 12 years.so far this one is the worst.it was a Chevron gas station and had only 1 atttendant who was serving propane ,gas for customers etc.he admitted that he is renting Uhaul first time in his life so he has to stay with his boss on the phone to follow the process.many steps he had to do twice ot three times since he had no experience.Renting took 2 hours!!when i returned in 3 hours there was no gas.all pumps were down.i love Uhaul i will rent again but mot from this location!!

Micah B. on

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Customer did not leave a comment.

Vijaykumar C. on

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Most bad location ever i have picked up a uhaul truck they just made me wait almost 1 hr with out a proper response and answer

Michel S. on

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Customer did not leave a comment.

AJAY G. on

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Good keep it up, Thanks

Angela H. on

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Strange experience but worked out all right. The only difficulty was that our U-Haul was parked down the road from the rental facility (Chevron), so when we returned the U-Haul to the Chevron we had to walk a ways down a road with no sidewalk and cross the street to get back to the car. Rental got the job done, but that transmission has seen better days!

Alex M. on

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Checking in was relatively quick with the online page, and the location was helpful assisting me when confused. Drop off was flawless and quick. Not sure why this location has bad reviews but my experience was decent

sathish B. on

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Customer did not leave a comment.

Data prasad S. on

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They charged more and I need to go there to solve the issue. Still for 237$ they refunded 200$. Ramesh

Katie S. on

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I was asked to drive a van over to another location to pick up the truck I had reserved, then drive back and drop the keys off. The vehicle had trash in it that didn't belong to me. The windshield was coated in bugs. The lock sold to me by the representative did not fit on the truck.

FRANK L. on

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Good people,great place

lewis J. on

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Customer did not leave a comment.

Suraj Udupa U. on

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Worst customer experience, I had to go back taking the van again as the first time even after me showing her the mobile of check in she told it's all fine and then call me to tell.i haven't registered and I have to come back or else she will report it as stolen. Really? Stolen? She handed the key over and told me to go ahead as everything is fine. Ridiculous. I would use home Depot or budget rentals next time. And you guys have charged me for the extra 8 miles I had to come because of your fault. I want it to be reimbursed.worstttttttt

Joseph G. on

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Customer did not leave a comment.

William Z. on

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Everyone was very nice and helpful.

MANOHAR G. on

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Great customer service and cool people

Frederick M. on

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I was charged for an appliance dolly which I did not receive nor use. Also, they did not have the truck ready for me when I arrived. They wanted me to go pick up the truck myself. The truck was two blocks down behind a warehouse with no one there.

Derek R. on

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Note that it is operated out of a gas station. So the employee cannot fully give 100% attention. But it was good experience and I'd rent from there again.

Julie S. on

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I booked online and ordered moving pads/blankets. When I picked up the vehicle I was told they done have pads at their location. They website should not allow me to order them if I can actually get them. Upon return, they didn’t approve the amount of gas in the truck, even though it was more that the 1/4 we started with. After we added sufficient gas, he still made us move the truck. (The location is a gas station. )

JOHN H. on

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Customer did not leave a comment.

Peter S. on

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The inside cab was very dirty... needed a good cleaning (which I did)...

Graham S. on

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Fantastic service the person at checkout was great A+

Loarn H. on

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Truck was very dirty inside and out. Sarin the employee was the only nice part of the experience. I did not like that the dolly was charged per day and someone previous had paperwork still in the cab. Truck appearance was as if someone drove it through a small tunnel hitting everything.

William B. on

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Not a thing, every aspect made me feel comfortable and like I was dealing with professionals.

william F. on

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Customer did not leave a comment.

Bobin K. on

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Keep up the good work

Thom C. on

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Customer did not leave a comment.

Cecilia S. on

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The customer service was GREAT. The guys were super nice and helpful!!!!! I would recommend this location!! :-)

salima K. on

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Customer did not leave a comment.

Shaheen M. on

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Customer did not leave a comment.

Joan D. on

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The people working there seem to have a very laid back attitude about helping customers. I like the location relative to where I live. This is the fourth time I have rented a moving truck from them. Every time, they seem to be upselling and taking advantage of clients.