Customer Reviews for Nelson Transmission
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Nelson Transmission
Charles S. on
The box of the truck was filthy and obviously not cleaned by the previous renter or checked out by the agent. I swept it out
Kimberly M. on
I truly appreciate the professionalism of Mr. Nelson who squeezed me in to accommodate my last minute emergency rental. Since the unexpected passing of my beloved husband, God has blessed me with Angels who have stood on the gap for me and my children. I count Mr. Nelson amongst my blessings! Thank you! May God Continue to richly bless you and your family!
Jay S. on
None
Joshua E. on
Highly recommend. The owner spent time with me and asked about my trip. Took care of the missing items from my bill.
derek H. on
The owner that was there was very friendly and helpful. Easy access location. The uhaul system was down so he went above and beyond and did manual rental then put all in system when it came back up so I could pickup my trailer and leave. Would recommend them to anyone needing to pickup from.
Carlos H. on
Nelson is a vary nice man to deal
Carlos H. on
Muy amable y rápido Thank
Matthew K. on
Back of truck was dirty and made my mattress dirty. Person at counter friendly and helpful.
Darrick P. on
I signed up for a one-way 15' rental truck at a 'neighborhood u-haul dealer (Radford's) because the online system made it appear that truck was located there. The day before, I received notice the truck was available 28 minutes and several townships away. I was given extra mileage, but not offered a refund for gas. Also, I had requested a furniture dolly, but the location did not have it. The truck cabin given to me also had several pieces of garbage, including dried caulking.
Richard M. on
Quick pick up. Great customer service
Richard M. on
Nothing. Excellent customer service
Beverly K. on
Terrible experience with uhaul! My pick up location was to be in greensburg pa. When I reserved a month prior to my move date. The location was changed to McKeesport - I was never notified. That was an hour out of my way and delayed our move. Terrible protocol. Total dissatisfaction with u haul service. I made my reservation a month early - there were trucks available in gbg. When I reserved. Uhaul offered nothing to correct the issue. Poor service from uhaul.
philip D. on
Advise the customer well in advance that the truck they rented and confirmed is not available at the original location. Very poor business practice and even more frustrating.
ROY E. on
Continue to do what you are doing! You guys are great!
BEATRICE H. on
Make sure the equipment requested is available. I requested an appliance dolly and no dollies were available which made my move much harder.
william M. on
Dont use uhaul.
debra L. on
Truck was returned on time but was still charge an extra day charge and extra insurance fee totally $56. My paperwork states return the 11th. Nelson states his paperwork states return on the 10th. Not happy!
Tanaia M. on
The guy at Nelson’s was so pleasant. He greeted me and he was just so nice about it.
Kasha P. on
He was very kind and courteous.