When I arrived I was told that did not take the size truck and trailer I had was was to go to the other U-Haul dealer in Nephi Utah to turn it in. I had already done the self check in they instructed me to drive both to the other U-Haul which was closed so I did and left it on their lot. Recommend checking with the 1st agents to make sure can accept the vehicles for turn in.Kenneth W.
Customer Reviews for Nephi 9 Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Even though the clerk was there she would NOT check the truck in after 7 pm. the SAME clerk check it in at 7 am the next morning.Shawna S.
Customer did not leave a comment.Bob C.
Customer did not leave a comment.Christopher M.
Hard to find and the young lady was working both front desk at the hotel and uhaul. Did her best, however was not very knowledgeable about vehicle return. Was very nice though, just needed more training and not do dual tasks!!!!Mark B.
Lady checking is back in didn't know how to accept a return. She has to call manager and he has to walk her through it.Jennifer J.
Was easy drop off and I used the check in on line and dropped the keys off. The motel was dirty but it was okay.Mallory H.
Customer did not leave a comment.James A.