Customer Reviews for Newaygo Tire Wholesalers Plus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Newaygo Tire Wholesalers Plus

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Marie R. on

Rating:

Customer did not leave a comment.

Trisha M. on

Rating:

Customer did not leave a comment.

STEVEN H. on

Rating:

Good people, quick process.

ROBERT R. on

Rating:

Customer did not leave a comment.

Gayle S. on

Rating:

Customer did not leave a comment.

Barbara S. on

Rating:

Customer did not leave a comment.

Rex P. on

Rating:

+Train the location how to use the new rental system .Close to two hours to rent a trailer while other clients waiting for service got upset. Missed out on my moving help i had set up from the delay.

Russell D. on

Rating:

Customer did not leave a comment.

Steven H. on

Rating:

cramped space for parking.

Donna B. on

Rating:

Customer did not leave a comment.

sherry W. on

Rating:

Called and talked to agent. He was friendly and helpful. Even offered to reimburse me for good wipers. I told him I filled tank to level it was when I picked up truck and had taken a picture of gas gauge with my phone. He didn’t question me. Truck drove fine and service department was good when I requested new tires. The service tire monitoring system engaged when I started truck so I knew something was wrong. Just a shaky start from the dealer. Thank you.

Jeanmary L. on

Rating:

Customer did not leave a comment.

Jeffrey B. on

Rating:

Customer did not leave a comment.

Rebecca S. on

Rating:

The person who set us up with the vehicle was confused, and rushed. He didn't seem to understand that I would be there to get the truck. The vehicle was fine, other than a cardboard box left in the back. I would recommend the location because I usually have a good experience with this place and it's the only one in this town.

Katie Z. on

Rating:

Customer did not leave a comment.

James H. on

Rating:

Customer did not leave a comment.

Nina T. on

Rating:

Customer did not leave a comment.

DOREEN F. on

Rating:

Customer did not leave a comment.

BRENDAN H. on

Rating:

Customer did not leave a comment.

pat F. on

Rating:

Customer did not leave a comment.

JODI C. on

Rating:

I did the online pre check in for a "faster" pick up, well that took over 30 mins just for the kid at the counter to figure out how to do a check in, he never called for help or asked anyone to help him, he just kept saying to his self I don't understand why I can't figure this out, I told him so much for a faster check in by doing it all online, he just said yeah, I can't figure this out, I told him to call someone he said he didnt have anyone to call that early in the am. The facility was very dirty and I had to walk through mud puddles, soaking my shoes to get to the truck,. It was pulling hard to the left when I braked, and when I would push the brakes at a stop sign they made a horrible noise. I was far from impressed for the price i paid...especially at .99cents per mile, the truck felt like I was in a time warp. Very unhappy customer...

Suzanne E. on

Rating:

My daughter and I were told we would receive the first 40 miles free by both the facility where I made the rental and from customer service when I called them (40 miles @ $.99 = $39.60). The vehicle was returned on September 15th not the 17th. I was overcharged by 2 days of rental and 4.2 more miles than I used. Those two days come to $79.90, the 4.2 miles (4.2 miles @ $.99) $4.16 and for the 40 free miles (40.0 miles @ .99) $39.60. This comes to a total of $123.66. If the rental tax is figured by day, then the refund should increase by $6.89 for a total of $130.55. I put down $724.49 when the truck was picked up. Because I paid more than was necessary, I received a refund on the rental of $115.51. I called customer service, again was told the first 40 miles are free, and explained what happened. By the way, your customer service people I spoke with are very knowledgeable and great to work with. Then later on the same day I received another refund of $85.00 (I don’t know how that figure came about. No one contacted me. The extra refund just showed up in my account after I called customer service). According to my figures above, I should receive another $38.66 plus $6.89 or so depending upon how the rental tax is figured. You want to improve the experience for the next customer? You could still improve the experience with this customer. I am looking forward to hearing from you at your earliest convenience. I am including this same message in my email to you.

Nick W. on

Rating:

Customer did not leave a comment.

Nicole K. on

Rating:

You honestly, cannot beat this price! Only took us approximately 2-3 trips back and forth to our new home to get it done, when it would have taken us about 10-15 with only a few trailers and pick up trucks. I was expecting to pay 60+ dollars a day for a rental Truck...and it was ONLY $40...great price, great equipment, PLENTY of storage! Thank you for keeping the prices reasonable and affordable. :)

Larry S. on

Rating:

Customer did not leave a comment.

Milton Jay Z. on

Rating:

Customer did not leave a comment.

MAURINE L B. on

Rating:

Customer did not leave a comment.

Alexis B. on

Rating:

Customer did not leave a comment.

Kevin S. on

Rating:

great service,

Kevin S. on

Rating:

Customer did not leave a comment.