Customer Reviews for No Hurts Car & Truck
(U-Haul Neighborhood Dealer)

5,301 reviews

5301 Pennell Rd Fl 2   Media, PA 19063
(South of Granite run mall and North of Five points in Aston on rte 452)

(610) 494-3238

Office Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 2 pm
Special Operating Hours
  • 5/25/2026: Closed
  • 7/4/2026: Closed

Services at this Location:

Contact Us

(610) 494-3238

5301 Pennell Rd Fl 2
Media, PA 19063
(South of Granite run mall and North of Five points in Aston on rte 452)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 2 pm
Special Operating Hours
  • 5/25/2026: Closed
  • 7/4/2026: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MARTIN S 
Rating:
5.0

Customer did not leave a comment.

juan g 
Rating:
5.0

Customer did not leave a comment.

Ciro C 
Rating:
5.0

Everyone was friendly. They treated me well. Thank you.

CANER S 
Rating:
5.0

Customer did not leave a comment.

Claire Q 
Rating:
5.0

Customer did not leave a comment.

ANDREW H 
Rating:
5.0

Customer did not leave a comment.

ROBERT K 
Rating:
5.0

Customer did not leave a comment.

Michelle F 
Rating:
5.0

Customer did not leave a comment.

Andrea D 
Rating:
5.0

Customer did not leave a comment.

Rex M 
Rating:
5.0

Customer did not leave a comment.

GREGORY M 
Rating:
5.0

The day I moved was dark and damp but Judy was a total champ I was behind, it wasn't good, but Judy cared--she understood I failed to clean the sturdy truck but Judy didn't give a...flip Judy helped, I won't forget it. Rent from her, you won't regret it!

DAVID N 
Rating:
5.0

By far best U-Haul rental location in south east PA!

LEONARD L 
Rating:
5.0

Excellent service

ROBERT K 
Rating:
5.0

Judy was fantastic. Very friendly and helpful.

Michael R 
Rating:
5.0

Super friendly and knowledgeable!

John J 
Rating:
5.0

Great customer service, and very helpful assistance with rental equipment!

William J 
Rating:
5.0

The staff is amazing. My second time renting. Rep was very helpful with the wiring harness connection. I recommend them without hesitation.

Garrick W 
Rating:
5.0

Media 19063 location is 5 star excellent and has tremendous customer service. Crum Lynne is ghetto (only in my personal opinion from past experiences) and also most definitely in OSHA violation.

Angela G 
Rating:
5.0

Customer did not leave a comment.

Aaron M 
Rating:
5.0

Customer did not leave a comment.

Michael T 
Rating:
5.0

Customer did not leave a comment.

Susan B 
Rating:
1.0

I returned the truck by 15:38, but the next day at almost 10 am, it still shows my rental as active and not completed yet. What's wrong?

YAN Z 
Rating:
5.0

Customer did not leave a comment.

philip p 
Rating:
5.0

Customer did not leave a comment.

Adam V 
Rating:
5.0

She was amazing very helpful

THOMAS M 
Rating:
5.0

Customer did not leave a comment.

ANDREW H 
Rating:
5.0

Customer did not leave a comment.

Thomas K 
Rating:
5.0

Customer did not leave a comment.

ERICA T 
Rating:
5.0

Customer did not leave a comment.

JUSTIN M 
Rating:
5.0

Staff was extremely helpful!!! Will definitely be a return customer!!!!!

daniel s 
Rating:
5.0

We had a fabulous experience!! Could not have been easier! Would absolutely rent from this location again!

Alicen D 
Rating:
5.0

Customer did not leave a comment.

JESSICA B 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY E 
Rating:
5.0

Very friendly staff member (sorry I forget her name) and fantastic experience. Thank you for all your help!

Diane C 
Rating:
4.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

Customer did not leave a comment.

ALFRED L 
Rating:
5.0

Judy, is the best, Personable and helpful.

Nicholas P 
Rating:
5.0

This is my favorite location. great staff. very friendly and helpful.

Bruce h 
Rating:
5.0

Customer did not leave a comment.

JASON N 
Rating:
5.0

Customer did not leave a comment.

LARRY J 
Rating:
5.0

The whole experience went well. I had to keep the truck two days more than I had planned and they were very accommodating.

MATTHEW H 
Rating:
5.0

Customer did not leave a comment.

Ian S 
Rating:
5.0

Always easy working with this location. Great service.

Mike R 
Rating:
5.0

Easy.

yanni t 
Rating:
5.0

These guys are super. I use them on many occasions, they always have the equipment I need, and with enough time, can get what I want when they don't. AAAA++++

JUSTIN F 
Rating:
5.0

Customer did not leave a comment.

Geoffrey J 
Rating:
5.0

Outstanding service from Start to Finish 🔥💪🏽Top 10 in my book 🔥🔥

Ron A 
Rating:
5.0

The staff were very helpful.

CHARLES H 
Rating:
5.0

Nothing your customer service is impeccable

STEPHANIE H 
Rating:
5.0

Customer did not leave a comment.

Sam S 
Rating:
5.0

Customer did not leave a comment.

Lawrence M 
Rating:
5.0

Judy was amazing! Our move was delayed and she kept working with us with extreme patience. The office visit was great, she helped us decide if we needed to move up a size as well. The truck ran great, no issues with the bike trailer. Only side note, if you have two large motorcycles they will not fit without taking parts off. Most important, Judy was amazing!!

JOHN M 
Rating:
5.0

Nothing, this location does everything perfectly and the service is excellent and friendly.

Matthew K 
Rating:
5.0

Customer did not leave a comment.

Gary M 
Rating:
5.0

I love these guys! The location is close to where I store things, and getting the equipment I need is always there.

JUSTIN F 
Rating:
5.0

Customer did not leave a comment.

Sam S 
Rating:
5.0

Customer did not leave a comment.

LOUIS M 
Rating:
5.0

No Hurts= Great. Always.

MATTHEW S 
Rating:
5.0

The staff at this UHaul is extremely helpful and kind! 10/10 recommend

Joseph R 
Rating:
3.0

Customer did not leave a comment.

KEVIN M 
Rating:
5.0

judy was absolutly wonder and kind. will come back

LYSTRA M 
Rating:
4.0

Provide an explanation of next steps once complete paperwork inside; for example will receive an email or text and must take photos in application before leaving lot.

Renita R 
Rating:
5.0

Customer did not leave a comment.

KATHERINE M 
Rating:
5.0

Had a great first experience. Had a minor issue (honest mistake) that was quickly and easily resolved.

David R 
Rating:
5.0

Great service

kevin n 
Rating:
5.0

Customer did not leave a comment.

Melissa G 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S 
Rating:
5.0

No Hurts is always a great location to pick up!

JOSEPH S 
Rating:
5.0

We arrived almost an hour early, but the truck was all ready for us, and the service was very friendly and efficient. We were given helpful instructions for operating the truck.

Sarah J 
Rating:
5.0

Excellent keep it up

Suzanne D 
Rating:
5.0

100% recommend! They were so nice and helpful!! Will definitely return here for all my future U-Haul rentals.

JEFFREY B 
Rating:
5.0

Customer did not leave a comment.

Kevin M 
Rating:
5.0

Service was outstanding 🔥🔥

RODNEY L 
Rating:
5.0

Nothing. Everything went perfectly!!!

ROBERT C 
Rating:
5.0

Customer did not leave a comment.

Scott H 
Rating:
5.0

Customer did not leave a comment.

Sam S 
Rating:
5.0

Customer did not leave a comment.

RAYMOND S 
Rating:
5.0

Best U-Haul around

Robert W 
Rating:
5.0

Customer did not leave a comment.

DANIEL W 
Rating:
5.0

Judith was so helpful and the van worked great!! I’ve always bad wonderful experience with No Hurts!

ALEXIS F 
Rating:
1.0

Better customer service is needed from Judith. Everytime I go to rent a truck at the No hurts truck rental location in Aston PA she is never happy. It’s like she has a problem with people reserving trucks. She needs to watch how she talks to people. “You get what I give you” should never be said to a customer or making it our problem that you have to do your job is CRAZY! For as long as I have been going to this location spending my back breaking hard earned money putting up with her poor attitude, I most likely will be finding another location to start going to. We are the paying customers, not her. If we make a request, I think it should be honored. Doesn’t the customer always come first?!?!? Not being displayed here at this location!

ANTHONY M 
Rating:
5.0

We always get great service here. Highly recommend.

Sandra H 
Rating:
5.0

The agent who runs the office is incredibly friendly and helpful. I very much enjoy working with her and return to this location for my rental needs because of her excellent service.

Lisa M 
Rating:
5.0

Customer did not leave a comment.

JAY M 
Rating:
5.0

Great experience

ADAM M 
Rating:
4.0

The wiring of the trailer had a fault during the trip and delayed the trip as I had to figure out if I could continue with the trailer lights as they were.

KENNETH G 
Rating:
5.0

Customer did not leave a comment.

BLAKE S 
Rating:
5.0

Customer did not leave a comment.

Keyshonna K 
Rating:
5.0

Customer did not leave a comment.

Mary C 
Rating:
5.0

Friendly courteous and efficient service. I get to pet the cats

Lynn S 
Rating:
5.0

Customer did not leave a comment.

Clay S 
Rating:
5.0

Actually, it was a far better experience than I expected. I do not know her name, but the lady at scene made everything smooth, friendly and comfortable. Excellent service! If I need anything in the future, this is the place I will return!

Janos T 
Rating:
5.0

Judy at No Hurts U-Haul location was absolutely amazing in customer service and support. She was understanding of my circumstances and helpful. I highly recommend using this location.

JENNIFER B 
Rating:
5.0

Service was excellent

TIMOTHY C 
Rating:
5.0

This place was the best !!!

ROBERT R 
Rating:
4.0

The staff is very friendly and knowledgeable

LAMONT H 
Rating:
5.0

Judith, the lady at the office is an awesome person. Her customer service is amazing and I will always go back

Emmanuel N 
Rating:
5.0

Nothing the service was outstanding ,I give them 5stars

Ron A 
Rating:
5.0

Always a pleasure renting at this location

John M 
No reviews have been submitted for this location.
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