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EDWARD S
Customer Reviews for No Hurts Car & Truck
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I will always choose this place to drop U-Haul truck rentals off when we have to take a load to Philadelphia because the staff is absolutely amazing and super friendly! Seriously, incredible customer service that makes us keep coming back to U-Haul.
ROBERT TI highly recommend going to No Hurts U-Haul on Pennel Road. I have rented many trucks through Judy. She is very pleasant and responsive. On occasion I have rented trucks at other locations based on location of jobs and there always seems to be an issue. Thank you for making renting trucks a positive experience. Looking forward to continuing my business at No Hurts.
John KEmployee was kind and respectful of our time. She made genuine connections with us as we were obtaining the vehicle.
STEPHANIE SDrop off location was great. Staffer met me right in the parking lot and was very helpful with the drop off process. Made it quick and easy. Parking lot appeared to have a solid selection of vehicles despite being a neighborhood dealer.
Nathan MGreat place! Quick and easy from the jump.
THOMAS SFantastic service and great customer service and equipment, Judy was a great help every time!
JOSEPH KThe location snuck up on us and was easily missed. We went past and had to turn around. The personnel made drop off easy and quick!
Elizabeth BGreat location. Judy was very helpful.
Douglas MCustomer service starting with Judy and Kandis is always top notch. Everything is always tuned up and ready to go for every one of my rentals. I very much appreciate their attention to detail and to working out the best deals possible for longer rentals. I always fly in and out of there, the keys in hand and a very sense of satisfaction that I am in the best of hands.
Steven KI regret agreeing to transferring a trailer on my journey. This is not a reflection of No Hurts operation, but a criticism of the UHaul Corporate group that talked me into it. There was confusion at the pick up and the drop off about the trainer arrangement. It was unnecessary stress. The equipment I was transferring, the trailer, can not operate over 55 MPH. How can you drive on the turnpike system with 70 mph speed limit at 55 mph safely? I had to keep up with traffic to be safe and the trainer fought the truck for 6 hours. If you cannot operate that trailer over 55 UHaul should state "No Turnpike speeds". If you said that, I would not have agreed to the transfer. It made my trip terrible.
Mike RLove renting from this location. Always friendly and fast service!
Daniel SThis location looks unfriendly but it quite the opposite. The staff called me to make sure I knew where to go. And they were very responsive when I got lost! Highly recommend!
VICTORIA RThey’re simply the best and the guard cats too!!
Thomas KI’ve have a phenomenal experience renting U-Haul auto transports with No Hurts, and plan to continue to do so in the future. Judy’s customer service is outstanding. She is on-point with making sure I’m taken care of, and I feel welcome and respected. Thank you, Judy, and I look forward to doing business with No Hurts again!
Daniel QJudy at U-Haul became a friend! She was amazingly helpful and made the move I did for my parents easy to digest! (I canned hiring a truck company and did it myself! Found excellent local movers also!)
SUSAN MTruck had very poor alignment and brakes where wonky
JOHN BWonderful experience!
REGAN DNice
ARTHUR MAlways pleasant when dealing with these folks. Great customer service.
ROBERT LI arrived after hours and called for instructions . The person that answered (on the 4th of July) was pleasant, informative and +lear as to where I should leave the trailer.
KENNETH CExcellent customer service!
Jennifer MReally impressed with store’s service and truck’s quality.
David GRemove e-alerts in a timely manner. I paid online for charges due by the deadline and an e-alert was still issued. It delayed my next moving job because I had to call U-Haul and wait on hold to clear up the issue, then wait for it to process.
Trinity dWas very kind, polite. Picking up and dropping off was fast and easy would definitely go back again use this site
Ronald SNothing. Easy in, easy out. Best rental experience EVER!!
JUAN HOur experience with No Hurtz U-Haul was great. Thank you.
EDWARD MWas not vacuumed well.
JOHN WGreat service at the desk!
RICHARD BI always go out of my way to come to this location. It is great.
TERESA FThank you Judy for always coming through for me. Even when I may be last minute. I appreciate you
STEPHANIE HGreat location i use it every year, friendly owners/staff and easy access in and out!
Wade SThe woman who assisted me with my rental was very helpful and very congenial and l would rent from her in the future.
CLEMENT HThank you, was very kind and let me know about specials and recommendations.
Desiree ANothing. Awesome job.
ANDREW PThe lady made up for the inconvenience of not being able to get a truck in CrumLyn.Very very nice
CYNTHIA CThe location and personnel were not the problem. She was very understanding about the issues we had on the truck, that was rented in another state.
Pamela RPleasant experience
THOMAS ENothing
Dan MKeep up the good work. The agent at this location was very personable and helpful..
JAMES HThe store is so wonderful - called me the day before to confirm all the details, accommodated changes. Overall just provided the reassurance you want before a stressful move.
Jordan HGreat people
JOHN LThe customer service rep was very knowledgeable and helpful in determining insurance and mileage coverage. The return of the vehicle was straight forward and seamless!
JOHN HNothing at all. Everything was perfect. My truck was there and ready when I arrived. The truck was newer and clean. It made for an enjoyable trip.
FRANK SEasy drop-off. Excellent customer service.
Geoffrey G