Customer Reviews for Norris Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Norris Towing

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Joanna G. on

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Customer did not leave a comment.

Michael S. on

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Everything went smoothly from the rental to return. Excellent place to rent from.

Zachary B. on

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Barbara C. on

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I had your u haul extra days and was arrested for stealing it. But the police came to my house because of a alarm 2times and parked behind it and ran it and it wasn't reported.further more they didn't impound it took me to jail and now after i get outbof jail go down to pay them but they don't know whete my belongs are that was in it

williaam H. on

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James H. on

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Great customer service awesome location easy. In easy out very smooth transaction highly recommend

James H. on

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Great customer service very nice easy transaction

GABRIEL Y. on

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Gabriel G. on

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Chris T. on

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Above and beyond service. Thanks

Garymurray K. on

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Keep the terms of your contract and don't breach it.

BRIEN L. on

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Michael H. on

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Stewart L. on

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Van was very rough. Chugging all the time. Transmission very rough.

Travis W. on

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Gary C. on

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William S. on

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Doing great . Keep the smaller trucks in stock!

Keymonica H. on

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Great customer service! Will return for future rentals.

JEFFERY C. on

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Kelvin B. on

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Keith G. on

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Phillip G. on

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Great job

JAN H. on

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We rented from Norris. This was our first UHaul rental. We rented the truck on Saturday, to be returned on Sunday. Upon arriving to the shop we were moving from, we noticed there was not a truck ramp or hand truck available. We had to recruit two other people to assist loading the heavier, larger items. Upon discovering this on Saturday morning, I left two voice messages with Norris regarding these issues as I wasn't notified the rental did not include a ramp or hand truck. Norris did not return my calls the entire weekend or Monday morning before charging me for the rental...terrible customer service...will not recommend to others.

ROBERT S. on

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Towed 6x12 full of heavy personal effects 2700 miles, trouble free.

jeff B. on

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Rusty M. on

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Stephen J. on

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Michael M. on

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NineAlexis S. on

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Michael S. on

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I have rented from this location several times in the past. I have never had an issue. In and out quickly. Friendly customer service, good equipment!

Edward K. on

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Friendly and helpful