Customer Reviews for North Beach Storage
(U-Haul Neighborhood Dealer)

1,053 reviews

212 Hamilton St   Racine, WI 53402

(262) 456-5582

Location Hours

  • Mon: 10 am - 3 pm
  • Tue: Closed
  • Wed-Thur: 10 am - 3 pm
  • Fri: 10 am - 5 pm
  • Sat: 9 am - 5 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(262) 456-5582

212 Hamilton St
Racine, WI 53402

Services at this Location:

Location Hours

  • Mon: 10 am - 3 pm
  • Tue: Closed
  • Wed-Thur: 10 am - 3 pm
  • Fri: 10 am - 5 pm
  • Sat: 9 am - 5 pm
  • Sun: 9 am - 12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This was absolutely the easiest, cleanest and customer focused Uhaul experience I ever had in 40+ years!

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

JOEL H. 
Rating:
4.0

Customer did not leave a comment.

Margaret M. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Dave was great, helpful and very knowledgeable and friendly!!!

RANDY H. 
Rating:
5.0

Customer did not leave a comment.

LYNN M. 
Rating:
1.0

When I came to pick up the truck, I rang the doorbell. The operator opened the door without saying a word. Normally, any human being would say, "hello" or something. Nope, not this guy. I told him I was here for the u-haul, and he yelled out, "yeah, I know." Then proceeded to complain about how I had requested contactless pickup (this is new to me since I haven't rented a u-haul since before the COVID thing began), and talked to me like a little child. His words before storming out: "hold on, I'll deal with you". He spent about 10 minutes doing something and occasionally yelling at me out the window before coming out to "help". Truck was ok, but given to me with very little gas. According to the contract, you're supposed to give it back with the same amount of gas, but I was charged. This was bs.

BRIAN B. 
Rating:
4.0

Conscientious owner, customer service driven. Friendly.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS R. 
Rating:
5.0

Customer did not leave a comment.

AARON G. 
Rating:
5.0

Good guy!!!

Jawuan S. 
Rating:
5.0

I love renting stuff here

Patricia B. 
Rating:
5.0

Best customer service I've had when renting a moving truck! Friendly and professional.

YESENIA K. 
Rating:
5.0

Customer did not leave a comment.

MARION C. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM O. 
Rating:
5.0

Dave is great to work with.

DAVID R. 
Rating:
5.0

Dave is the only reason my situation worked out, otherwise my experience with UHaul has been the absolute WORST. Poor to no communication, reservations not honored, supplies nothing where they're promised to be when they're promised to be……just a nightmare.

Leslie R. 
Rating:
5.0

Fast, convenient, clean…..and easy

JASON P. 
Rating:
5.0

Dave was awesome and very helpful!

DEANDRE T. 
Rating:
5.0

Customer did not leave a comment.

Mike L. 
Rating:
5.0

No a thing everything went well 😃

MELBA F. 
Rating:
5.0

Customer did not leave a comment.

WESLEY B. 
Rating:
5.0

Excellent customer services i received from Dave is well over rated. Will definitely recommend to anyone.

ANDRE S. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Dave was great and very helpful!

ISHA K. 
Rating:
5.0

The owner was very friendly and took the time to show me the truck and how to properly adjust the mirrors and seat. He allowed me to extend the time when I needed more time with the uhaul, too. Would highly recommend this uhaul location…much better than the other Racine location!

Jordan K. 
Rating:
5.0

David was awesome had some issues but he took care of them thanks David Tom from Sturgeon Bay wi thanks

THOMAS M. 
Rating:
5.0

Dave was absolutely awesome! Very accommodating, flexible, and most personable. I wouldn't think of renting UHaul anywhere else! 10 stars!!

CAROL H. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

PAUL O. 
Rating:
3.0

Uhaul notified me only a day before my rental that the nearest trailer was an hour away. This is completely unacceptable.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Theresa B. 
Rating:
5.0

The employee was very helpful with everything and went beyond what was expected. I was very pleased.

JOHN Y. 
Rating:
5.0

Customer did not leave a comment.

Marandia M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Dave provides outstanding customer service. Very enthusiastic and polite.

William N. 
Rating:
5.0

Customer did not leave a comment.

ANGELA H. 
Rating:
5.0

Customer did not leave a comment.

JANIS P. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Gary J. 
Rating:
5.0

David was very friendly and helpful!

STEVEN N. 
Rating:
5.0

Customer did not leave a comment.

MARIA I. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Once again great service. Thank you!

Carolyn M. 
Rating:
5.0

Fantastic service.

RENEE N. 
Rating:
4.0

Customer did not leave a comment.

Scott U. 
Rating:
5.0

Customer did not leave a comment.

MERISA L. 
Rating:
5.0

It was a great experience. Very helpful and friendly! It's nice to see a smiling face on those stressful moving days. Will use this location again.

CAROLYN M. 
Rating:
5.0

Customer did not leave a comment.

ERIC W. 
Rating:
4.0

The van abs went out and the blinker got stuck

JENNIFER C. 
Rating:
5.0

Have used this dealer multiple times... always goes well.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Marcio L. 
Rating:
4.0

Customer did not leave a comment.

TEMESGEN T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH E. 
Rating:
5.0

Great customer service. Dave Krofta always hoes the extra mile!!

marie M. 
Rating:
5.0

Great service!

Veronica D. 
Rating:
5.0

Nothing! Dave was excellent.

Malcom K. 
Rating:
5.0

Customer did not leave a comment.

GUNNAR N. 
Rating:
5.0

Dave was very accommodating, friendly and thorough. He explained everything about the truck, how to operate controls, adjusted the mirrors, the contract, how to return the truck...everything!! Highly recommend this location. Dave is great to work with!!

Kerry G. 
Rating:
5.0

Customer did not leave a comment.

Arman E. 
Rating:
5.0

The man who runs this is super out going and very kind! Helped me and explained everything very well. Miss sky was also very nice I've used this location before and will come back when I need to ! Thank you so much.

Jordan S. 
Rating:
5.0

Dave is always on top of it. He is extremely helpful and knowledgeable!

Sheila M. 
Rating:
5.0

Customer did not leave a comment.

ABIGAIL R. 
Rating:
5.0

The gentleman that helped us was very nice and helped us get on the road fast! He helped us with any questions we had and was very attentive throughout the entire rental experience. He even helped us adjust the mirrors to make sure we would be able to drive safely! His commitment to customer service was impeccable and professional! I would most definitely rent from this location again in the future.

Mallory L. 
Rating:
5.0

Every was kind, Curtis and respectful. Gave great customer service and was speedy in their service even calling me by name as they ask me if I was so and so and they were right. It was a nice experience.

LISA B. 
Rating:
5.0

Friendly, and helpful, thumbs up

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE G. 
Rating:
5.0

Nothing. Steve I believe is his name at this location was amazing and he has a lovely dog named sky. He helped us get checked in easily, was very friendly and I will definitely be going back to his location again!

TINA C. 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn P. 
Rating:
5.0

Outstanding customer service as always.

RODNEY F. 
Rating:
5.0

Customer did not leave a comment.

DANNIE L. 
Rating:
5.0

An excellent experience working with Dave. Highly recommended!

KATHERINE R. 
Rating:
5.0

Dave did a great job, his computer was down, but he got us set up quickly. Thanks Dave!

David D. 
Rating:
4.0

owner was very nice

KALLI S. 
Rating:
5.0

Great customer service. Dave is there to help you. And will go out of his way for you.

BRENDA W. 
Rating:
5.0

Dave made me feel comfortable from the start. He was friendly & funny. I felt like we were long lost friends & could sit & have a beer together. ; ). Dave understood my moving needs & was willing to help in any way he could. I would highly recommend anyone needing a rental trailer/vehicle to get in contact with Dave. I live in Kenosha where there are a few Uhaul rental locations, so driving to Racine to get a rental unit seems ridiculous, but excellent customer service is worth the drive. I firmly believe in patronizing people/businesses who truly care about me & their business. Dave, at this location proved it.

FELIPE O. 
Rating:
5.0

"Dave The Trailer Guy" was outstanding. He went over and above to meet our needs. We had a couple of problems - neither of them his fault - and he was exceptional in getting us on our way. GREAT guy, GREAT service.

DANIEL K. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Everything is great. Dave , is awesome. He always goes the extra mile. Always reliable. I have other uhaul places closer to me but I still go to that location because of Dave .

Jeffrey N. 
Rating:
3.0

Got there at 4:20pm and the office was closed.

REINHARD B. 
Rating:
5.0

In and out without hassle. Very courteous. This is the place to go!

LA TRENDA T. 
Rating:
5.0

Dave was easy to work with, great customer service. Highly recommend!

Joanne L. 
Rating:
5.0

Amazing service ! Love this location!

PAMELA T. 
Rating:
5.0

David was amazing. So helpful and kind.

Paige B. 
Rating:
5.0

Absolutely love this guy! We will only rent from him.

JAMES B. 
Rating:
5.0

The man that took care of us was absolutely phenomenal! I would recommend him to anyone and gladly go back to him if I ever need one again! The truck was not on him, it was functional the gas gauge just floated and it looked like it had seen better days by past users.

KIMBERLY M. 
Rating:
5.0

Not a thing! Dave is great!

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS R. 
Rating:
5.0

Nothing .. everything was great as always. Dave is a great guy. Always makes sure everything is ready, goes the extra mile to help.

Jeffrey N. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Excellent customer service. Texted me day of with instructions for drop off and promptly checked in. Would recommend this place to anyone that has moving or storage needs. Above and beyond service.

NIck H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS E. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

PAUL O. 
Rating:
5.0

Mike was super helpful and fun to chat with. He also gave us good advice. Thank you Mike. :D

TIMOTHYJAMES B. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE R. 
Rating:
5.0

Everything was great and explained well to me. Definitely would recommend this pick up location!

Emily T. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY C. 
Rating:
5.0

No improvements needed staff was informative, friendly and just all around awesome. Will be using the same location when I move into my new place!!!!!!

MARIELA M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
No reviews have been submitted for this location.

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