Customer Reviews for North End Reddi Mart
(U-Haul Neighborhood Dealer)

160 reviews

9802 77 Ave   Peace River, AB T8S1C9

(780) 618-2390

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(780) 618-2390

9802 77 Ave
Peace River, AB T8S1C9

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything seems to be fine.

Roberto D. 
Rating:
5.0

Very helpfull great experience

DARRAN G. 
Rating:
5.0

The people were very pleasant, helpful and accomodating

Doug B. 
Rating:
5.0

Customer did not leave a comment.

Amy D. 
Rating:
5.0

Customer did not leave a comment.

Jonathan T. 
Rating:
5.0

The staff here were excellent to work with and helped us with any questions we had from the beginning. Definitely will use them again.

William V. 
Rating:
4.0

Customer did not leave a comment.

Ashley P. 
Rating:
5.0

Customer did not leave a comment.

Leighanne D. 
Rating:
4.0

There's not a lot of room to back a trailer in, but given the space at the location I don't think there is any choice.

Michelle D. 
Rating:
5.0

Nothing

Peter C. 
Rating:
5.0

Great service!!!

Trevor S. 
Rating:
5.0

The staff were friendly and extremely helpful. They did everything they could to get me the trailer I needed. When I picked it up, they helped me load it up and didn't make me feel stupid about my lack of trailer knowledge. I will definitely go back to them when I need another trailer in the future.

Jasmine M. 
Rating:
5.0

Customer did not leave a comment.

MIKE K. 
Rating:
1.0

You can learn how to bot be cunts.

Ryan D. 
Rating:
3.0

Customer did not leave a comment.

Ty L. 
Rating:
5.0

Customer did not leave a comment.

Darcy P. 
Rating:
5.0

Customer did not leave a comment.

lyle T. 
Rating:
5.0

Very attentive to customers need. Check consistently on and after rental of unit

GREGORY M. 
Rating:
5.0

Nothing

EMMA B. 
Rating:
5.0

The quality of the trailer was poor although only in using it would you discover such. There was a leak along the top edge of the unit. My son repaired it with gorilla tape. The worst thing about this trailer was the spring loaded door which rolled up with such force that the catch caught behind the top lip and had to be extracted with a small crow bar. My son pinched his knuckle in the process. The door was so difficult that it wouldn't hold at any position between totally open or closed, important in this case because a tall item couldn't be adjusted. Further there was not handle to push down at the bottom to facilitate the locking of it. It was extremely difficult to close without large strong hands. I deserve a credit for the inconvenience. This has nothing to do with locations or service. It has to do with equipment.

Jane K. 
Rating:
5.0

Amazing customer service!! So accommodating! Really got me out of a pinch! From booking to helping me hook up! It was a great experience!

BRANDON D. 
Rating:
1.0

Horrible equipment that almost killed us.

KATRINA B. 
Rating:
5.0

The trailer didn't have safety chains so I had to supply my own. Other than that everything was great.

Ken S. 
Rating:
1.0

The staff wasn't knowledgeable about U-Haul rentals; there's no one to help you with unhooking trailers. The drop off is on a slip with no wheel blocks and after I manhandled the trailer off the ball of the truck the trailer rolled forward and pinned me between it and the back bumper. No one came to help me. This is completely unacceptable!

Catherine W. 
Rating:
5.0

Customer did not leave a comment.

Nicola P. 
Rating:
5.0

Customer did not leave a comment.

Rajnesh K. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN H. 
Rating:
5.0

Customer did not leave a comment.

Jules B. 
Rating:
5.0

Customer did not leave a comment.

Susanne D. 
Rating:
5.0

Customer did not leave a comment.

TINA M. 
Rating:
5.0

Customer did not leave a comment.

Glenda H. 
Rating:
3.0

Customer did not leave a comment.

duane J. 
Rating:
3.0

Customer did not leave a comment.

Cody C. 
Rating:
5.0

Friendly staff

PEARLEEN K. 
Rating:
5.0

Customer did not leave a comment.

Sindy L. 
Rating:
5.0

keep it up the good service. very good company.

emma V. 
Rating:
5.0

Quick easy pickup. Flexible return time

Mike L. 
Rating:
3.0

It was unmanned do to renovation

Marc B. 
Rating:
2.0

Couldn't get ahold of the guy, when I finally did he misinformed me on return procedure, thankfully I was skeptical and called uhaul and they gave me the correct procedure.

Charles S. 
Rating:
3.0

North End Reddi Mart is under Renos so we had to pick the truck up at the Dollar Store however no one told us that. I couldn't use the mobile app to pick the truck up or drop it off. I was to pick up the truck at 8:30am and did not get to pick the truck up until 3pm.

Daniel S. 
Rating:
5.0

Very happy with my trailer

Joan S. 
Rating:
1.0

Update pickup location (email) so it's correct. Reddi-mart not even open for business. Unit was very dirty inside & out as well as cargo area, smelled strongly of cigarette smoke & body odour. 12v plugs did not work (either of them). This is the first bad review I've ever wrote. Pretty poor if I'm complaining about anything.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Brent E. 
Rating:
5.0

Best uhaul experience I've had to date. Would recommend.

Manuel G. 
Rating:
4.0

Customer did not leave a comment.

austin A. 
Rating:
5.0

Helpful, prompt, very easy process.

Terryl H. 
Rating:
5.0

Customer did not leave a comment.

Evan M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON D. 
Rating:
5.0

Im so disappointed with my experience with uhaul, it was a nightmare and I would never recommend any of my friends to use this company. My fiance and I had to drive 450km(roundtrip) to get our U-Haul, they offered us a $50 discount, I said that wouldn't cover gas so they gave me $100. After picking up the U-Haul spending 5 hours of our time getting this unit I called and asked for more help and I was gave an additional $50 off so atleast covered our gas. When the website said they would call 24 hours before to confirm the location I thought it meant in Grande Prairie because they have a couple not to be told I need to pick it up in Peace River and not fairly compensated. I'm so disappointed.

Amy M. 
Rating:
5.0

Both clerks were friendly and very helpful

Neysa B. 
Rating:
1.0

I booked in advance and made sure that the location had the equipment that I required. Shortly before I needed to pick up the truck, I was informed that it was not available even though I specifically picked a truck that would be available. As a result, I had to go 260 km out of my way to get a truck. The extra fuel, cost of renting the equipment, wear and tear on my personal vehicle along with the extra time way very inconvenient and costly. I ended up spending nearly $200 more than I was quoted. I called given the number provided, but the number I was given by the pick up location did not work. I ended up having to call another number. The agent I spoke too couldn't do anything about it. She said she would have her manager call me; I was waiting for his call before I made this review as I was hoping they would rectify this situation. It appears that my only remedy is a review. I would not recommend using u-haul for your needs as you will end up being inconvenienced and pay a large amount more than you were anticipating.

Devin Z. 
Rating:
5.0

Great service. Great guy to deal with.

BERRY S. 
Rating:
4.0

Have non U-Haul staff transfer prospective customers to the "go to" person for U-Haul at this location, rather than projecting an image of poor knowledge or lack of interest in U-Haul.

Keith A. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

Kirstin M. 
Rating:
5.0

Customer did not leave a comment.

Pheonix N. 
Rating:
5.0

Customer did not leave a comment.

April S. 
Rating:
5.0

Great staff very friendly and helpful

BERRY S. 
Rating:
5.0

I do not reside in Peace River and had to travel there for the truck. No issues with the location, personnel, or truck. Just would not recommend the location since I do not reside there.

Nicholas M. 
Rating:
5.0

Customer did not leave a comment.

Melissa K. 
Rating:
3.0

Being told 2 days before a move that your truck in unavailable as requested is unacceptable

Richard C. 
Rating:
3.0

Customer did not leave a comment.

Katlyn J. 
Rating:
5.0

Customer did not leave a comment.

Sheldon M. 
Rating:
5.0

Customer did not leave a comment.

Pheonix N. 
Rating:
3.0

Customer did not leave a comment.

SCOTT F. 
Rating:
5.0

Customer did not leave a comment.

Bill C. 
Rating:
5.0

Customer did not leave a comment.

Kimberly L. 
Rating:
4.0

Customer did not leave a comment.

Gilbert J. 
Rating:
5.0

The U-haul dealer was more than accommodating for our rush need of a truck. He was kind and patient. He made the rental process easy. Well done!

Rhonda A. 
Rating:
5.0

Customer did not leave a comment.

IRENE H. 
Rating:
5.0

Customer did not leave a comment.

Garrison D. 
Rating:
5.0

Could b more selection

Vince G. 
Rating:
5.0

Customer did not leave a comment.

Jamie B. 
Rating:
5.0

Customer did not leave a comment.

Amanda G. 
Rating:
2.0

They didn't have the trailer I booked and I heard it's due to cutbacks in the uhaul company. And the unit that they rented me was unbelievably dirty. I had to go pay to wash it before using. Very very unprofessional. Very disappointed

Lucien D. 
Rating:
1.0

Customer did not leave a comment.

Dion V. 
Rating:
5.0

Customer did not leave a comment.

Gisela R. 
Rating:
5.0

Customer did not leave a comment.

Pauline R. 
Rating:
5.0

Fix your computerized registration system.

Bret R. 
Rating:
5.0

Customer did not leave a comment.

BRANDON D. 
Rating:
5.0

Great customer service and I was able to order food and get a slush while we were finishing up the rental.

SHAYE LYNN P. 
Rating:
5.0

Customer did not leave a comment.

Jim L. 
Rating:
3.0

Customer did not leave a comment.

Mary Z. 
Rating:
5.0

Customer did not leave a comment.

BRANDON D. 
Rating:
4.0

I was misinformed about a rental on a one way rental in Grande Prairie. They did not tell me I could not book ahead. I had it booked for a week and a half and then got a call from uhaul and was told I could not book a one way more then 24-48 hrs in advance. It all worked out in the end and uhaul discounted my rate but had to pick up in peace river. A little inconvenient but overall the experience was fair. Thank you

TINA W. 
Rating:
5.0

Customer did not leave a comment.

Hector G. 
Rating:
5.0

Customer did not leave a comment.

Jaimie G. 
Rating:
5.0

Customer did not leave a comment.

Jermaine C. 
Rating:
5.0

Customer did not leave a comment.

Derek V. 
Rating:
5.0

Pheonix at the North End Redi Mart provided amazing customer service. The unit I rented was very well maintained and really helped us out with our Trade Show weekend. I will definitely be recommending this location to my friends and family!

KANDICE M. 
Rating:
4.0

The problem I had is when I went to drive the car upon the trailer the ramp slipped out and I lost the car. Spent 2 hours trying to left it back on. The tie down straps wouldn't hold. So I had to buy my own straps and tie it down.

Conrad K. 
Rating:
5.0

Excellent service. Thank you!

Alyssa S. 
Rating:
5.0

Customer did not leave a comment.

Chuck B. 
Rating:
4.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

SCOTT F. 
Rating:
3.0

Other comment I would like to make is that we called the day before and were told there were no rentals available until Tuesday yet by chance we tried again the following day and there were a few available. Would have been nice to be told “ try again tomorrow “ if they are not sure

SHAWN A. 
Rating:
4.0

Customer did not leave a comment.

ROLAND A. 
Rating:
5.0

Northend Reddi Mart provided the best rental experience I could have ever expected. Courteous, helpful, creative, and well above average customer service. In fact of all businesses I've worked with in 2017, Northend Reddi Mart Uhaul will stand out as the best customer service experience for the year. I hope to do business with them again. Thank you!

MARC L. 
Rating:
4.0

Not impressed that I got charged an extra day due to a flat tire

Debbie P. 
Rating:
4.0

Not impressed that I got charged for an extra day due to a flat tire

BARRY H. 
No reviews have been submitted for this location.

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