Hannah was great and very helpful!!!Lisa S.
Customer Reviews for North Highlands Mini Storage
(U-Haul Neighborhood Dealer)
North Highlands, CA 95660
Services at this Location:
- Mon–Sat9 am–5:30 pm
- Sunday9 am–4:30 pm
Special Operating Hours
- 12/24/2023: 9:00 am - 12:30 pm
- 12/25/2023: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Frank and his co-worker (I'm sorry, I do not remember her name) were awesome. Very friendly, knowledgeable and caring. A very positive experience! Cudos to them both!Karen H.
Customer did not leave a comment.Randall S.
I was pleased with evert aspect of this Uhaul location, equipment, and employee's. They were knowledgeable and very friendly. It was my best experience with Uhaul and i have been to many locations in various states.Mary R.
Customer did not leave a comment.Addie E.
Customer did not leave a comment.Victor I.
The man that helped us was so sweet on both interactions.Danielle W.
They lied and charged me stating that I didn't not refill gas tankJames G.
The trucks left turn signal didn't work and the app wouldn't let me return without saying it was fine.Esteban O.
Customer did not leave a comment.RITA A.
Very helpful and knowledgeableDavid N.
Customer did not leave a comment.Ray V.
Customer did not leave a comment.Melvin B.
Customer did not leave a comment.Casey H.
Great staff, very friendly and professionalJeremy M.
Nothing it was perfectrandy B.
Customer did not leave a comment.Ramie W.
I made an online reservation and when I arrived, it was a ten minute process with information and payment confirmation to the hooking up of the trailer and we were on our way. Price is cheap for the 6x12 trailer we rented too! Anyways, good customer service and ease of access because its close to home.Aaron G.
Customer did not leave a comment.Leah R.
Customer did not leave a comment.leo H.
Continue to Provide A Professional Environment!â€Anthony B.
Customer did not leave a comment.Danny M.
Lower rental rates,and make all trailer rentals available to rent one wayLarry Y.
Customer did not leave a comment.AKANESI M.
Excellent as always!Jeffery F.
Customer did not leave a comment.Kevin M.
My truck wasn't ready when I got there. I was lucky it was open because I was supposed to do a phone pick up. The lady there was helpful but i just wish my stuff was ready at the time it was supposed to beAngelique L.
Thankyou ,the service in my time of need was wonderful .I appreciate the hard work and dedication .Michael H.
Thanks more to the women for working that day, they were very kind and friendly. The car was clean and very comfortable, but there was a problem. The car just didn't start at one moment, I knew how to get it, but I didn't want to get into someone else's car. I had to wait for an hour and a half for the mechanic. Maybe I wouldn't have lost so much time if the car had been checked for defects. Sorry for the mistakes, I'm using a translator.Roman D.
Nice and very clean location. Staff was very helpful and friendly!! Best experience by far!!Michael P.
Customer did not leave a comment.Ruben H.
As usual U-Haul came through for me once again. I did check in in , was great, very professional. I have used U-Haul for 50 years or more now. Always moves me like no other company. A great American companyMonte P.
Customer did not leave a comment.Teri D.
Customer did not leave a comment.Robert L.
Frank was very helpful and approachable . Excellent customer service. I would definitely rent same location .Lourdes L.
The only thing I can say that. That when I call the location directly the office kept hanging up on me, as I could hear them in the back ground speaking. Then I would be just hug up on, it happen several times. I had to call a different location and that office set up everything for me at the location I needed. However when I got to the location it was easy and the office staff was nice and help full.Maureen M.
Not a thing, excellent servicePatrick M.
very friendlySteven V.
Customer did not leave a comment.Antonio L.
Customer did not leave a comment.Linda R.
Just keep giving good costumer Service thank youMOHAMMED S.
Friendly, kind and helpful people! I actually enjoyed the whole experienceCHRISTINE S.
Excellent service! Best Uhaul location ever!trina S.
Customer did not leave a comment.Teri D.
Maybe get newer vehicles with power windowsJackie T.
Customer did not leave a comment.Sergey F.
Customer did not leave a comment.Cinthia T.
Customer did not leave a comment.Ryan R.
The employees were kind and helpful. Very professionalANTHONY S.
Customer did not leave a comment.Shakib W.
Customer did not leave a comment.Rebecca M.
This is my second time using their truck. I liked the service. The customer service is prompt to solve the issues. I will be using U haul again, thanks a lot!😊Dilshod R.
Customer did not leave a comment.Ahmad A.
Customer did not leave a comment.Oleksandr Y.
Customer did not leave a comment.John F.
Customer did not leave a comment.Trevor P.
Quit being so cheap. Get more counter sales and yard help. Waiting a along time for service, hook ups and returns. Only 1 person?!John R.
Awesome! Enjoyed the truck!Dilshod R.
Customer did not leave a comment.Vitalii S.
Customer did not leave a comment.Barbra G.
The young lady who helped me was not only very knowledgable of the trucks, trailers and U-Haul practices, but also hooked up the trailer to my rented U-Haul truck! Never had this go so smoothly before. Will Come back to this business. Thank you!Kathryn S.
Good customer serviceVitalie R.
The trailer was difficult to open and close. The salesperson said they had recently tried to get it fixed but it was not.Alan M.
Customer did not leave a comment.Kohsuke U.
Quick service! Was out relatively fastSamantha N.
Customer did not leave a comment.Sohan L.
Don't change a thing, great experience.James B.
Customer service should be respectful and kind soft talk with clients Thank you And also appreciate for clear guy he give glass of water I was so thirstyHamidullah Z.
The young gentleman that helped me was EXCELLENTRichard L.
Overall great, only complaint is damage that was not noted and exterior was dirty. But I went through and took pictures prior to leaving. So no issues. Customer service was great! Will definitely rent from this location again.Charity W.
Great serviceDavid V.
Excellent customer service!Raymond J.
Reception guy was very helpful and nice.Irina M.
Very nice fast and helpful. In and out great service.Joshua G.
Customer did not leave a comment.Chinjui H.
Customer did not leave a comment.Maryna M.
Great service, thank you!Mykola M.
Customer did not leave a comment.Rebecca M.
Customer did not leave a comment.John S.
Rented a trailer for 6 hours. And only used it for 3 so After checking the rental trailer back in with an employee, They forgot they checked it in and thought I still had it and charged me 3 times for the same rental instead of looking outside and seeing the trailer in there lot. How did 4 people miss that??!! Hope I get my money back.Alex F.
Very nice people and fast thank youRandy C.
From the moment I walked in, I was put off by the snide and condescending attitude of the agent behind the counter. She was snippy and rude and passive-aggressive. When I returned the van, (early, by the way), she sent someone to go inspect it, and then she disappeared. The guy looking at the van just sat inside texting someone for about 15 minutes. I asked him twice directly if everything checked out, and he just mumbled something about technical difficulties and disappeared. Later that day I was charged $50 for a cleaning fee, and when I asked them to show me photos of what they had to clean, they had none. This place is run by crooks.William K.
Customer did not leave a comment.George H.
Customer did not leave a comment.Noreen N.
Everything was great Frank was very professional an helpful from the pick up of the rental to the returnBerzain G.
Friendly and knowledgeable staff.Donna M.
The personnel were friendly and courteous. It was a very nice experience.Priscilla L.
Everything when excellentMaria Lourdes S.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Tuan N.
Customer did not leave a comment.Phyills S.
Customer did not leave a comment.Jorge B.
Customer did not leave a comment.Reo B.
Excellent service by the front counter staff. Very quick and easy process. Extra kudos to the young man who assisted us, he even came out when we were returning the truck and processed everything in a matter of minutes. Thank you for the great serviceMICHAEL B.
Customer did not leave a comment.Deborah J.
Exactly what I needed! Thank You!Bob A.
Customer did not leave a comment.RODNEY S.
Customer did not leave a comment.Margaret D.
Customer did not leave a comment.Oleg Y.