Excellent experience. This location has great associates!
WILLIAM M
North Highlands Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Highlands, CA 95660
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The associate at the counter who checked us in and hooked up the trailer was very polite and courteous. Very pleasant interaction.
Rodion KI’ve been a longtime U-Haul customer and usually have a seamless, positive experience—which is exactly why I keep coming back. The staff has always been friendly, helpful, and efficient, and I’ve never had an issue with the condition of the vehicles I rent… until now. This time, I was given a cargo van that honestly should’ve been serviced before being rented out. It had visible damage on nearly every side, the brakes were creaky, and the backup camera was extremely outdated and hard to use. I documented everything with photos just to protect myself. What made this more frustrating was being told I had to add SafeMove insurance for $25/day. I was under the impression it was optional, and I already have personal insurance. It felt like a miscommunication—or possibly misinformation—and considering the condition of the van, the extra charge just didn’t sit right with me. I’ve declined SafeMove on every other rental without any issues. This isn’t about the money so much as the principle. I was charged for added protection on a vehicle that clearly hadn’t been cared for properly, which raised safety concerns on top of everything else. I’ve already filed a complaint (CAF #5254544) and am waiting for a fair resolution. Again, I want to emphasize this isn’t reflective of my usual experience with U-Haul location , and I genuinely appreciate the staff who helped me. I’m just hoping this one-off can be acknowledged and resolved fairly.
Tatianna BI was helped by a young lady by the name of Anna. She was very courteous and very knowledgeable. She made my visit very quick and pain free. Upon returning, i was assisted by a very helpful hispanic gentleman. Unfortunately, i didn't catch his name. But he made my drop off quick and painless. Thank you UHAUL.
MARK JContinuing doing what you're already doing. Every time I rent from this location, staff is pleasant, professional and helpful.
GEORGE T