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Robert M
Customer Reviews for North Mississippi Seasonal Sales & Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Where do I start…. I rented from a location 7 miles from home and got confirmation emails that was my pick up place. However when we got there the app told me I wasn’t at correct location( didn’t tell me where that location was) even though I wasn’t looking at an email sent from U-Haul 2 days earlier. So we get someone on phone who gives us new address and new lock box code. That location was 30 minutes away and 30 minutes back to house. We were 45 minutes late and my movers were waiting on us and charging me by the hour. When we got to new location they said lock box 2 and gave us code but when we opened box no keys. So I then had to get U-Haul back on phone and the keys were in lock box 1 that the lady over phone gave me code. This whole process took away 2 hours of my life and left me crying over the stress of it all.
Bradford S