Where do I start…. I rented from a location 7 miles from home and got confirmation emails that was my pick up place. However when we got there the app told me I wasn’t at correct location( didn’t tell me where that location was) even though I wasn’t looking at an email sent from U-Haul 2 days earlier. So we get someone on phone who gives us new address and new lock box code. That location was 30 minutes away and 30 minutes back to house. We were 45 minutes late and my movers were waiting on us and charging me by the hour. When we got to new location they said lock box 2 and gave us code but when we opened box no keys. So I then had to get U-Haul back on phone and the keys were in lock box 1 that the lady over phone gave me code. This whole process took away 2 hours of my life and left me crying over the stress of it all.
Bradford S
North Mississippi Seasonal Sales & Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oxford, MS 38655
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.