Customer Reviews for North Ridge Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of North Ridge Mini Storage

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Robert R.
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I was asked to return the unit early to accommodate another rental. I was told that personnel would be there from 8 o'clock on to meet me. I return the unit approximately 9:30 AM, earlier than requested and never saw anybody when I dropped off the trailer.

Elena Z.
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Customer did not leave a comment.

Dennis J.
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Philip S.
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Richard W.
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Kelly S.
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Kyle B.
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James N.
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No one was onsite

marc W.
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Margret C.
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Marian K.
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Patrick Y.
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none

Gavin D.
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JEFFREY K.
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Jacob D.
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Mark H.
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Jefrey M.
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Robert G.
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Tom does a great job!

Thomas E.
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First time experience for us using a u-haul. Wow! We're we impressed!! Thank you so much

KENNETH B.
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Customer did not leave a comment.

Gregg T.
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Roy T.
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Awesome rental. New and clean truck. Very efficient on gas mileage. It packed mostly everything in one trip to our new home. Was super happy with our service and would highly recommend and will rent again.

Robert G.
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OMAR B.
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Matthew K.
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Nothing. Was a perfect experience. Tom's the best!

Stephanie P.
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Thomas B.
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ann F.
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Brian R.
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scott M.
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Mark A.
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Thomas B.
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David K.
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Really great guy and made everything very easy.

Thomas B.
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Dealer does a great job!! 440-357-6345

Gregg G.
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jackson M.
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Bryan W.
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truck had ice all over the guy did not even know anyone was picking up the truck.

Joel S.
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Timothy M.
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Thomas B.
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joseph C.
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Tom B.
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Dealer is available anytime, call 4403576345

Rodney H.
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Very friendly and help full thank you for the pleasant experience during the stress of moving

Tom B.
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Customer did not leave a comment.

TIM K.
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way to many calls emails and texts. I rent 1 time a week and tom and i have it figured out. When corporate gets involved it gets messed up! Dont call me!

Jim D.
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Customer did not leave a comment.

Darian G.
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TIM K.
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To many emails and texts otherwise Tom does a great job for us!

Tom B.
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Call Tom anytime (440)-357-6345.

TIM K.
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100000 miles are a lot for a rental. Tom does an awesome job for me!

TIM K.
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Thomas is a great guy and does a great job supplying me with the best possible unit.

TIM K.
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Tom does a great job for me! Corporate could back off on all the texts and emails. it seems excessive!

James T.
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This location by far was the best experience I have ever had from a rental company five star top of the class exceptional service

Michael K.
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Mr Bunting was attentive and knowledgeable about the rental.

myke O.
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All good for that Friday. Thank you again for having a vehicle for me.

Anthony K.
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Customer did not leave a comment.

Darryl R.
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Tom is excellent to deal with

Jeff B.
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Jason C.
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TIM K.
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Tom does a great job for me

Bruce H.
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Customer did not leave a comment.

stephen M.
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Nothing ! Tom is a good guy truck was great

warren W.
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Customer did not leave a comment.

TIM K.
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Tom does a great job for me!!!!!

tina B.
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Very friendly fast service

TIM K.
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Tom does a great job

Gabriella M.
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Customer did not leave a comment.

Daniel R.
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the ground was muddy which made it difficult to keep the inside of the cab clean

Jeremy K.
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Customer did not leave a comment.

TIM K.
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Tom does a great job for me!

Kevin B.
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Customer did not leave a comment.

TIM K.
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Tom does a great job!

tom L.
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Lisa M.
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DANIELLE B.
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john M.
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The truck would not take easily so it added more stress from Ohio to Florida

ben R.
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Matthew F.
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Complaints about a few inevitable footprints on a rainy day. Charged $25 to pressure wash after receiving a rude phone call about it.

James C.
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Fast friendly and thorough service.

TIM K.
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Tom does a great job!

jon C.
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Tom was the best to deal with. Very accommodating . Very friendly. All thumbs up.

TIM K.
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Tom does a A+ job for us

cathy C.
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We appreciate this site's availability after our original location was unable to service us for our move. Tom was very helpful in the process as was Melissa who lined this rental up for us. Also very instrumental in assisting our urgent need was Trudy at Federico Tire on State St in Painesville.

David S.
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Can't suggest anything at this time good service is hard to fix

Jim K.
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nothing,very good agent!!!!

Mark Q.
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Customer did not leave a comment.

Kerry M.
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Friendly service with a smile

clinton C.
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Clifford R.
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Jack H.
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There was no one at the location when we dropped off the truck. There was no signage to indicate where to leave the truck. The mobile process again was cumbersome. We tried calling but after a 30 minute hold could still not get anyone on the line to help us. Tried the mobile chat without success as well. Thanks for making a stressful time (moving) all the more stressful.

Robert L.
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Customer did not leave a comment.

Dawn W.
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Jennifer P.
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Rj N.
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Andrew W.
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Robert U.
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I called during operating hours and no one answered. I arrived during operating hours and could not find anyone to help. The sign on the door said open, but no one was around so I called again. No answer. I left and then they charged me a gas charge when I left the truck with the same amount of gas inside. I was also told, by the website I had to use to turn the truck in, that I would be contacted within 72 hours by phone with any additional charges and I was not. I did not realize I had been charged until I saw an additional charge on my credit card.

Roger C.
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everything went great

annette H.
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Tom was very easy to deal with and met all of our expectations.

TIM K.
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Tom does a great job for me!!!

Herb G.
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Could not find location, address was not at location, returned to a different location

No reviews have been submitted for this location.

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