Customer Reviews for North Ridge Mini Storage
(U-Haul Neighborhood Dealer)

284 reviews

2658 N Ridge Rd   Painesville, OH 44077
(1 Mile east of Route 2 on North Ridge)

(440) 357-6345

Location Hours

  • Mon-Fri: 12 pm - 5 pm
  • Sat-Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(440) 357-6345

2658 N Ridge Rd
Painesville, OH 44077
(1 Mile east of Route 2 on North Ridge)

Services at this Location:

Location Hours

  • Mon-Fri: 12 pm - 5 pm
  • Sat-Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Spaces to leave trucks should be marked more clearly

Tonya B. 
Rating:
4.0

Customer did not leave a comment.

Gerald M. 
Rating:
3.0

Customer did not leave a comment.

Rocco P. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

My view on this location has been the dealer has always made the experience the best it can possibly be. Highly recommended.

Thomas B. 
Rating:
3.0

There was no clear indication where the drop box was located. Had to search for it. Their sign doesn't indicate their a U-Haul location.

Sarah D. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

Great customer service. Tom was a great representative of the U-Haul brand

William L. 
Rating:
5.0

Less costly.

Dianne B. 
Rating:
4.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

Customer did not leave a comment.

Renee M. 
Rating:
5.0

Customer did not leave a comment.

Dave D. 
Rating:
5.0

With the people I dealt with nothing. Great already.

DONNA B. 
Rating:
4.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Owner Tom went to great lengths to get me my unit. Great customer care

Michael K. 
Rating:
5.0

The check in website was terrible could not get checked in properly and without the business owner/manager assistance I would have been delayed with the pickup of the truck even longer. I was delayed a half hour with issues due to the check in process. Not happy at all with the remote check in process

Robert L. 
Rating:
3.0

Not sure.

Richard P. 
Rating:
5.0

Tom at North Ridge Mini Storage in Painesville is the ABSOLUTE best. He went above and beyond. I am only going to him from now on

Farralynn S. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

I have used this location many times. The dealer can be reached at anytime and will answer!!! Call 440-357-6345

Thomas B. 
Rating:
5.0

Needed a truck last minute and they thankfully had one available! He (sorry, don't remember his name) was great and I would definitely use this location again.

Terrance N. 
Rating:
5.0

Customer did not leave a comment.

Edward K. 
Rating:
3.0

I was asked to return the unit early to accommodate another rental. I was told that personnel would be there from 8 o'clock on to meet me. I return the unit approximately 9:30 AM, earlier than requested and never saw anybody when I dropped off the trailer.

Robert R. 
Rating:
4.0

Customer did not leave a comment.

Elena Z. 
Rating:
4.0

Customer did not leave a comment.

Dennis J. 
Rating:
4.0

Customer did not leave a comment.

Philip S. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Kelly S. 
Rating:
3.0

Customer did not leave a comment.

Kyle B. 
Rating:
3.0

No one was onsite

James N. 
Rating:
4.0

Customer did not leave a comment.

marc W. 
Rating:
5.0

Customer did not leave a comment.

Margret C. 
Rating:
1.0

Customer did not leave a comment.

Marian K. 
Rating:
3.0

none

Patrick Y. 
Rating:
5.0

Customer did not leave a comment.

Gavin D. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

Jacob D. 
Rating:
4.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Jefrey M. 
Rating:
5.0

Tom does a great job!

Robert G. 
Rating:
5.0

First time experience for us using a u-haul. Wow! We're we impressed!! Thank you so much

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

KENNETH B. 
Rating:
5.0

Customer did not leave a comment.

Gregg T. 
Rating:
5.0

Awesome rental. New and clean truck. Very efficient on gas mileage. It packed mostly everything in one trip to our new home. Was super happy with our service and would highly recommend and will rent again.

Roy T. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
3.0

Customer did not leave a comment.

OMAR B. 
Rating:
5.0

Nothing. Was a perfect experience. Tom's the best!

Matthew K. 
Rating:
5.0

Customer did not leave a comment.

Stephanie P. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
4.0

Customer did not leave a comment.

ann F. 
Rating:
4.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

scott M. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Really great guy and made everything very easy.

David K. 
Rating:
5.0

Dealer does a great job!! 440-357-6345

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Gregg G. 
Rating:
4.0

Customer did not leave a comment.

jackson M. 
Rating:
3.0

truck had ice all over the guy did not even know anyone was picking up the truck.

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

joseph C. 
Rating:
5.0

Dealer is available anytime, call 4403576345

Tom B. 
Rating:
5.0

Very friendly and help full thank you for the pleasant experience during the stress of moving

Rodney H. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

way to many calls emails and texts. I rent 1 time a week and tom and i have it figured out. When corporate gets involved it gets messed up! Dont call me!

TIM K. 
Rating:
4.0

Customer did not leave a comment.

Jim D. 
Rating:
5.0

Customer did not leave a comment.

Darian G. 
Rating:
5.0

To many emails and texts otherwise Tom does a great job for us!

TIM K. 
Rating:
5.0

Call Tom anytime (440)-357-6345.

Tom B. 
Rating:
5.0

100000 miles are a lot for a rental. Tom does an awesome job for me!

TIM K. 
Rating:
5.0

Thomas is a great guy and does a great job supplying me with the best possible unit.

TIM K. 
Rating:
5.0

Tom does a great job for me! Corporate could back off on all the texts and emails. it seems excessive!

TIM K. 
Rating:
5.0

This location by far was the best experience I have ever had from a rental company five star top of the class exceptional service

James T. 
Rating:
5.0

Mr Bunting was attentive and knowledgeable about the rental.

Michael K. 
Rating:
5.0

All good for that Friday. Thank you again for having a vehicle for me.

myke O. 
Rating:
5.0

Customer did not leave a comment.

Anthony K. 
Rating:
5.0

Tom is excellent to deal with

Darryl R. 
Rating:
4.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Tom does a great job for me

TIM K. 
Rating:
5.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

Nothing ! Tom is a good guy truck was great

stephen M. 
Rating:
5.0

Customer did not leave a comment.

warren W. 
Rating:
5.0

Tom does a great job for me!!!!!

TIM K. 
Rating:
5.0

Very friendly fast service

tina B. 
Rating:
5.0

Tom does a great job

TIM K. 
Rating:
5.0

Customer did not leave a comment.

Gabriella M. 
Rating:
4.0

the ground was muddy which made it difficult to keep the inside of the cab clean

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

Jeremy K. 
Rating:
5.0

Tom does a great job for me!

TIM K. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Tom does a great job!

TIM K. 
Rating:
5.0

Customer did not leave a comment.

tom L. 
Rating:
3.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE B. 
No reviews have been submitted for this location.

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