Customer Reviews for Northeast Storage Corp
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Northeast Storage Corp
CARLOS C. on
Great experience!
Brandon D. on
I did pick-up on a Sunday, so I had to go through the mobile app. You have to be 18 to drive a U-Haul truck, I am 20 years old, but the representative rejected my license because it was a Junior drivers license even though it clearly stated I was of age, I just obtained it when I was under age. This whole thing ended up taking an extra hour of my time, and I had to use someone else’s license and I was just lucky that I wasn’t alone. And then the miles on the truck were wrong and it would not allow me to change them which caused an issue when trying to drop it off.
Jim D. on
A+!!
Victor G. on
Have the truck available at the location requested. Have more agents working on the busiest rental day of the year to help with online check in
Joseph K. on
Drop off was completed efficiently and politely without any concerns.
Erinn S. on
Karen at the office was fantastic!!! Highly recommend this facility.
MARK B. on
Karen is terrific and very easy to work with.
elizabeth F. on
the woman who was working when i picked the truck up was incredibly helpful!
Robert F. on
I feel that the mileage on the vehicle going out was not noted correctly and I was overcharged. By my own count I drove the vehicle only 28miles. I would still very much recommend Northeast Storage. They have always served me well in the past.
James L. on
great!
Suryanarayana M. on
The truck smelled really bad but the pickup and drop off was very convenient
Willy T. on
I'm really satisfied with you guys
paula C. on
All Employees I dealt with both at the pick-up location and UHaul customer service by were extremely professional and helpful. A suggestion would be to ask customers to cover seats if bringing pets in vehicles.