Customer Reviews for Northeast Storage Corp

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Northeast Storage Corp

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patricia m. on

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Victor G. on

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Have the truck available at the location requested. Have more agents working on the busiest rental day of the year to help with online check in

margaruitte s. on

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Shaunielle M. on

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Brenda C. on

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Jaqueline G. on

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Paul H. on

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PETER H. on

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Chuck W. on

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Joseph K. on

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Drop off was completed efficiently and politely without any concerns.

Erinn S. on

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Karen at the office was fantastic!!! Highly recommend this facility.

leaha P. on

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MARK B. on

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Karen is terrific and very easy to work with.

elizabeth f. on

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the woman who was working when i picked the truck up was incredibly helpful!

Samantha C. on

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Robert F. on

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I feel that the mileage on the vehicle going out was not noted correctly and I was overcharged. By my own count I drove the vehicle only 28miles. I would still very much recommend Northeast Storage. They have always served me well in the past.

LLOYD H. on

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Caroline M. on

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James L. on

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great!

joann p. on

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MARK B. on

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Suryanarayana M. on

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The truck smelled really bad but the pickup and drop off was very convenient

Donald H. on

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Willy T. on

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I'm really satisfied with you guys

judy m. on

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Priscilla D. on

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AVINASH M. on

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paula c. on

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All Employees I dealt with both at the pick-up location and UHaul customer service by were extremely professional and helpful. A suggestion would be to ask customers to cover seats if bringing pets in vehicles.

JON L. on

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Wonderful experience had my truck there on time punctual and professional the woman there was a pleasure to work with highly recommend

Peter C. on

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Pick up was at 9, woman didnt arrive to open her store until 9:20. By that time I had attempted to pick up through the app, that was terrible. After that failed I went into the store to pick up my keys and contract. Got the keys not the contract.

ryan m. on

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I was overcharged for mileage for a Sunday rental, $0.99 a mile instead of $0.79/mile. I was also charged for an additional 120 miles which I did not drive on the vehicle as well as being charged for renting the vehicle for two days when I only had it from Saturday afternoon to Sunday night. My phone calls were not returned and I had to go into the location personally, where I was told by the woman at the counter that she didn't have my information there. It was on her iPhone at home. Why is my personal information on her personal phone at home? I would recommend avoiding Northeast Storage Corp. at all costs. They are obviously a shoddy, if not downright dishonest, operation. Buyer beware!

Diedre D. on

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