Nobody was there to take my return when I arrived and the charged me a gas fee when I returned the truck with more gas than I received it with! Please refund this incorrect charge immediately.Isaac H.
Moving Truck Rental in North Andover, MA at Northeast Storage Corp
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in North Andover, MA 01845
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The rental here was quick and easy. Excellent customer service, especially on a snowy day!Susan M.
Friendly customer service and easy location for pick-up and drop-off.Corinne H.
Very friendly staff. She took the time to make sure I had what I needed. Made the process simple and easy.Patrick S.
This was my first time renting a U-Haul. Sherry is very helpful, friendly and knowledgeable. She made the experience great. I highly recommend this location for your U-Haul renting needs.Ziana D.
Sherry made the experience pleasant for me. She is customer centric!Bob B.
I got the truck that I reserved. It is clean fairly new with only 1200 miles on the odometer.Paul G.
I dealt with the very friendly Jenn, She was so very helpful and I had a a great experience with Northeast Storage Corp. I would recommend them to everybody. thank you for being there for me when I needed your services.Michael G.
Quick easy and efficient. Well done.sara W.
Staff at North Andover location was friendly, provided excellent information and described all available options.Igor K.
I sat in the parking lot for an hour to be given the wrong key and wrong truck. No backup camera or dolly. The truck had 50000 more miles than the truck I was assigned to. Then I was told by a customer service rep that I'd probably be charged for that mileage. Luckily the store manager was excellent and rectified the issue. However I'll never use this location again.Jessica M.
The pricing is a big issue. To advertise a $19.99 daily rate and then pay over $90 for a simple 8 hour usage is at best a joke. The only way the advertised rate is available is if I rented the van and literally don't leave the parking lot.Brian N.
Got charged $22 for gas and drove less than 2 milesPeter M.
Needed a bigger truckHOMER C.
I had some issues checking in, then the truck I ordered didn't have all the Uhaul Equipment I ordered, so I had to go to the Lawrence branch to pick it up. They also were out of most equipment, so I only ended up with half the equipment I ordered. Very frustrating. Made a long day of moving.Stephanie L.
Very friendly and customer focused at this location. I would recommend this location to a friend.LORRAINE P.
Everything worked as expected. I will definitely use this service and location next time.Bjorn M.
Jen was fantastic - very helpful and responsive.Marcus A.
The North Andover location was good. However I originally reserved 24 hour pickup from K's Fuel Stop, 297 Lincoln Ave Haverhill, MA 01830 (978) 374-4695. They had the wrong lock on the truck so the combination code did not work. When speaking the a customer service rep on the phone, he tried to switch my truck to another on the lot, and again the combination code did not work. I wasted 2 hours of my moving day dealing with that.Timothy D.
Have an online pickup system that actually works. Don't ever try to pick up a truck using your phone. Your system is a disaster. An absolute joke.Christian M.
If you don't know how to rent online, you are really going to struggle. It is not intuitive. The Internet service is pretty bad in that particular spot. Doing the whole thing online therefore was not easyStephen S.
The app freezes ALL the time. Also, unfortunately the location has bad cellular service which causes the app to drop off. Maybe WiFi would help?Bradford B.
Explain process better on web page up front or if I missed it flag itPaul C.
I understand that it's uncertain times. I had issues with my Uhaul confirmation, the software and website didn't work so I was unable to do a pickup with calling into two different dispatch centers. The woman at the desk in the storage center was really nice, but wasn't trained at all to operate the Uhaul system. I understand she was filling in. The van itself doesn't seemed like it was wiped down and sterilized, maybe I am wrong.Paul G.
Everything was great!!Mary Ann I.