Customer Reviews for NorthStar Tire & Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of NorthStar Tire & Auto

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Wayne M. on

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Jerome M. on

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Cameron K. on

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Rebecca T. on

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Linden F. on

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Glen F. on

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Don't call the day before I am to pickup trailer and and tell me they don't have one. Made reservations three weeks in advance.

Randolph O. on

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I only had minimal time in the shop dropping off the trailer, but the person handling the transaction was cordial answering our un-Uhaul-related questions.

Brian B. on

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Carol N. on

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paul P. on

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Tracey G. on

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The person handling the transaction was a complete idiot who complained the entire time while trying to figure out the paper work. On top of that offered no help or assistance in how to operate the equipment. Lucky for uhaul Im very mechanically inclined so it was not an issue. He did offer to hook it up, however he had 4 other people all in the office and his patients for people ran out before he even finished my paper work.

JOHN H. on

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Margaret M. on

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james D. on

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Mark D. on

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there was a sticky stain of some kind of drink in the passenger side wheel well and the truck smelled like cigarettes, (pack of smokes was sitting on the dash when I picked it up.

raymond L. on

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Kevin B. on

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Scott W. on

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Include the requested materials in the vehicle when picked up.

JAMES J. on

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brian V. on

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Patricia H. on

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Mary E. on

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Nicole W. on

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It was very dark by the truck and hard to see with an evening pickup.

Kerry M. on

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Windows inside and outside were filthy. About 300 miles into my trip the check oil light came on. Ended up having to add 4 quarts of oil. After opening the hood to check the oil, noticed the cap was missing off of the coolant reservoir. Also, the headlights were very out of line, making it hard to drive at night. I was reimbursed for the oil and resivior cap, but feel I should be reimbursed for the 2 hours it took to find a replacement cap. This truck was not serviced very well.

Kathy W. on

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Omot A. on

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Great

kim B. on

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ALLEN B. on

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Scott D. on

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Michael S. on

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We attempted to get our truck after hours through the app (like uhaul said we could do) but it didn’t work. I trued multiple times on different devices. We showed up the next morning when the office was open to get the truck and uhual had given our truck away.

Falen N. on

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The location is clean but they have very limited space for you to park and it isn't very easy to back a trailer up anywhere at the location. The personnel helped me but acted like it was an inconvenience to them. Will be using another location next time