Customer Reviews for Northwest Orlando Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Northwest Orlando Storage
lynda B. on
very courteous staff
amgad K. on
Every thing is very good
Sonia R. on
Stop cheating your customer for financial gain. Wouldn't trust uhaul again.
Reinaldo J F. on
Was really pleasant
Robert B. on
Outstanding Job
Courtney E. on
Nothing. They did awesome!
Elizabeth R. on
The attendant should know how many miles I can drive per gallon or per gas left on the truck. Her response was " I don't drive the trucks" I had to wait an hour for my truck bc the previous person did not turn it in.
Joyce M. on
Great customer service.
Aisha H. on
Did not utilize unit.
FITZROY B. on
I rented a space for my trailer and four months after I rented the space my trailer was stolen with all my equipment in it and no one can give me some kind of satisfaction .
RANDY V. on
2 weeks after parking my 6x12 enclosed trailer it was broken into by cutting off the locks and many valuables were stolen. Not a happy consumer.
denise W. on
There is nothing to improve. Both employees were extremely helpful & made renting so simple & easy! Great customer service .
SAMIR G. on
There was no dolly provided with the truck.
Margaret C. on
I cant remember our agent's name but she was very knowledgeable and friendly.
cara C. on
Crystal was very helpful!
CLAUDIA A. on
I am very pleased with the whole experience.
belinda H. on
At this time nothing. Everything was fine.
MARIE F. on
I rented a truck around 9:30 am this morning. Some unforseen circumstances developed throughout the day and I ended up returning the truck at 4:30 instead of 3:30pm. I was not informed that if I returned after 3:30 it warrants an extra day's charge. I was charged for having the truck 2 days. I had the truck 7 hours. One day is 24 hours last time I checked. I would appreciate a refund for the extra day. This is a great storage location but the uhaul experience has left a sour taste. Thanks .
Scott W. on
Crystal was amazing
ANDREW M. on
The Uhaul was almost brand new! Crystal and Arnie were very friendly and professional. They explained everything in exquisite detail to help me avoid any penalty fees. I’ll definitely be coming back!!!
MARIA C. on
Very easy people to work with. Everyone was pleasant the equipment was clean and well maintained.
Iris S. on
Informed dolly and truck were at another store with truck. Not true. 2nd store sent to, understaffed, poor wait times & complete incompetence