Trailer Rental & Towing in Orlando, FL at Northwest Orlando Storage
(U-Haul Neighborhood Dealer)

90 reviews

5330 N Pine Hills Rd   Orlando, FL 32808

(407) 822-5394

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 2 pm
Special Operating Hours
  • 7/4/2021: Closed
  • 11/25/2021: Closed
  • 12/24/2021: 9:00 am - 12:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(407) 822-5394

5330 N Pine Hills Rd
Orlando, FL 32808

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 2 pm
Special Operating Hours
  • 7/4/2021: Closed
  • 11/25/2021: Closed
  • 12/24/2021: 9:00 am - 12:00 pm
  • 12/25/2021: Closed
Trailer Rentals

One-Way and In-Town Local Rentals in Orlando, FL 32808

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

Customer Reviews

Average Customer Rating

90 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

The location itself wasn't too Bad. It's in the hood but every location needs service and business for it to move forward. The attendant was curious and friendly so that was a positive.

Eric P. 
Rating:
5.0

VERY FRIEDLY AND FAST SERVICE

jose M. 
Rating:
5.0

The best

Youri A. 
Rating:
3.0

I was told it would be cheaper to drop the truck off early so I did and was charged 20 dollars extra! Shame

ISHAI P. 
Rating:
5.0

Nothing. My experience was excellent.

Kayon C. 
Rating:
1.0

The person in desk was indeed very nice and professional in addressing my check out.

Mauricio G. 
Rating:
3.0

Quick and easy check in. The guy who checked me in was friendly and polite.

Latisha S. 
Rating:
4.0

I made a reservation and was sent to four different locations to finally locate the truck at this location I'm not sure why you would book a reservation at a location and not have a vehicle I wasted two hours to finally find a vehicle that I should've picked up at 9 o'clock in the morning I believe I should be compensated for running all over town to find a vehicle when you weren't able to keep the reservation at the original location does cost

GILBERT F. 
Rating:
5.0

Very pleased with service and equipment.

william R. 
Rating:
5.0

Keep offering clean and well maintained units , keep training and supporting your customer service employees who provide professional assistance over the phone .

Osman A. 
Rating:
5.0

Continue the great service I received.

Randall P. 
Rating:
4.0

I had to wIt 46 minutes for someone to arrive back to office.

Patrick B. 
Rating:
5.0

The guy was very cool good customer service

Marc L. 
Rating:
5.0

I was in and out. No wait employee was very polite

Shanell R. 
Rating:
3.0

The attendant stopped me in the parking lot acted like the truck wasn't to be returned to his location at first and made me feel like I was dropping the truck off at a wrong location or like it didn't belong to UHaul..even with me having all the documentation I didn't feel like I was welcome and the return of the truck was being scrutinized

Sean A. 
Rating:
5.0

The staff here were exceptional. Understanding & kind. Extremely accommodating & wish I could rent cars from here.... No problems at all here!!!

Justin A. 
Rating:
3.0

I was overcharged by over $125 & now there's nothing that I can do nor my bank until the charges go from pending state, now I have NO MONEY due to this!

voncile P. 
Rating:
3.0

I decided to use the app to check in for my rental. When asked if the rental was clean, I answered no and provided 3 images of evidence clearly showing the dirt and sand inside the unit. I complete my check in and proceed to use the rental without a problem. When I return to the location to drop of the rental, I once again decide to use the app to complete the return. When asked whether or not the rental was clean enough for another family I responded no, as I had previously stated during the check in. Lo and behold when I arrive at the final confirmation screen, I see a $25 cleaning fee added to the final bill. I closed the app and completed the return with the location attendant. Why even bother asking me if the vehicle was clean during my check in process? Even with the images I provided, which were taken at the moment I started my rental, your automated system just charges the next costumer if they just answer no to the cleanliness question in the checkout process. This is a frankly dumb oversight. Why provide a service that does not work? Why ask me for information if it won't really matter when it's time to checkout? I appreciate the attendant being very understanding and assisting with the checkout process. I would highly recommend U-Haul review their in app check in and checkout applications to correct this inconsistency.

Carlos R. 
Rating:
4.0

very courteous staff

lynda B. 
Rating:
5.0

Every thing is very good

amgad K. 
Rating:
1.0

Stop cheating your customer for financial gain. Wouldn't trust uhaul again.

Sonia R. 
Rating:
5.0

Was really pleasant

Reinaldo J F. 
Rating:
5.0

Outstanding Job

Robert B. 
Rating:
5.0

Nothing. They did awesome!

Courtney E. 
Rating:
3.0

The attendant should know how many miles I can drive per gallon or per gas left on the truck. Her response was " I don't drive the trucks" I had to wait an hour for my truck bc the previous person did not turn it in.

Elizabeth R. 
No reviews have been submitted for this location.

Back
To Top