Customer did not leave a comment.DAVID W.
Nuchs In The Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Dennis W.
Customer did not leave a comment.Dylan M.
Lisa and her crew did a excellent job.William S.
Customer did not leave a comment.John C.
Customer did not leave a comment.Jeremy W.
great people to deal with.BRIAN C.
Customer did not leave a comment.chelly H.
The outside could have used a wash, it was a little dirty. Person before me must have drove it on a snowy slushy day.Joseph M.
Excellent service. Very helpful!Leigh S.
Customer did not leave a comment.Darrell S.
Outstanding customer service!CLIFFORD T.
Customer did not leave a comment.Mark C.
Customer did not leave a comment.Todd R.
Customer did not leave a comment.BRIAN C.
Customer did not leave a comment.Nancy L.
Customer did not leave a comment.Glen F.
Everything was good!WILLIAM C.
GET NEW STAFF PAY THEM MORE BE BETTER TO YOUR EMPLOYEES!!!!Yolanda B.
Customer did not leave a comment.Tiffany K.
I drove up, and the guy walked out and met us at the truck. He looked it over, checked us out and that was that. Very friendly staff. I'll use them again.Robert D.
Complete the online check in process ahead of time. I had provided all of the necessary information but the location did not enter that information into the driver/ renter profile so there was no expediting of the rental process.christopher W.
Customer did not leave a comment.Richard H.
The sight is a combined site with another business, there were no employees in the store on either occasion that I visited. I had to wait and look for someone to assist me. I believe the U-Haul had bundles of boxes to purchased as I have seen at other sites, if so, not here individual purchase only. U-haul didn't seen to be the first priority of businessCARL S.
Customer did not leave a comment.Richard R.
Customer did not leave a comment.Teresa K.
They charged me for two days rental when I only had the trailer for 1 day.Ben D.
Customer did not leave a comment.craig D.
Customer did not leave a comment.Tom C.
Make sure the customer gets the desired pick up location. I had to drive 40 miles to pick up the truck, after making a reservation a month in advance for the pick up to be 8miles away. Day before pickup I get an email that says my truck is 40 miles away... wasn't real happy with that. Everything else was goodStephanie F.
Customer did not leave a comment.Andrew H.
The way you figure your rate it fine but charging really high on you mileage pretty bad..debra C.
Customer did not leave a comment.Kevin H.
We were not able to pick up the truck on time.... 3 hours late!!! We returned the truck 3 hours early! Yet we were charged additionally for milage NOT GOOD CUSTOMER SERVICE What can be done about this?Eugene C.
Customer did not leave a comment.Sandy L.
Customer did not leave a comment.BARBARA M.
The trailer smelled bad of gas because of a puddle of gas gas n the middle of the trailerNATHAN J.
Customer did not leave a comment.MICHAEL K.
Customer did not leave a comment.michael F.
friendly and efficient serviceJAMES J.
Customer did not leave a comment.James D.
Everything was great. Polite and very helpful.VICKI N.
Customer did not leave a comment.Karen R.
Customer did not leave a comment.David J.
Customer did not leave a comment.Nathan W.
I had to take the car dolly into a uhaul at my destination prior to loading the car because the driver side tire was missing big chunks of tread and I noticed it was bouncing around a lot. When the u-haul center in Lafayette Indiana took the tire off to replace it, the tire fell off the wheel due to the bearings being "completely disinigrated". That u haul center had to have a tech come from Indianapolis to replace the bearings. I lost use of the trailer for 2 days due to this. I was refunded 1 day with the owner stating "people usually only use them for one day". I had rented it from Thursday to Tuesday so that was 6 days I needed it for. I will not rent from this uhaul dealer again due to the lack of maintence on the equipment and customer service.Heather E.
Really well received when I dropped off the truck. Friendly, quick and efficient. Very friendly.Ray D.
Customer did not leave a comment.Darrell S.
Very nice toke it off my van didn't even have to get out of my vanSteven B.
The young men who were there did their job, but weren't very friendly.Ray D.
Very convenient and staff was great.RUTH K.
Customer did not leave a comment.Lynne P.
Better customer service.josh C.
Customer did not leave a comment.Kip B.
only frustration was I rented it and I ran it in town to get what we were supposed to grab and well we didn't need the trailer so we returned it right away. we were not able to get a refund, understandable the clerk at the station couldn't do that I will try to check with owner after the Monday holiday to see if a refund is available. if not its on me then. great service either way.Joel K.
Customer did not leave a comment.Terra H.
This is a great place and have rented there often and also purchase gas and propane. They also pump the gas for you. Only issues were having to wait since their staff is busy or interrupted by phone phone calls or new customers driving up for gas. They are very friendly and helpful and they try there best to help everyone as efficiently as possible.James B.
Customer did not leave a comment.Bruce H.
Was there on a Sunday at noon. Only 1gentleman working trying to tend to me and the other customers all at once. Took a little longer than normal to check trlr out.david A.
Great Service and personnel !! John H.John H.
Customer did not leave a comment.Lawrence K.
We called the store, they said just drop it off and give them a call. Worked perfectly.Patti H.
Customer did not leave a comment.Sergio R.
Ya get jack stands on tongues hard to pick up and hook by yourself.....John H.
Customer did not leave a comment.LINDA B.
Customer service was excellent. Truck was clean. We had no problems with anything!Bonnita H.
Customer did not leave a comment.Tony Y.
The trailer was used for farm animals, and froze over. Not Nuchs fault, but I'd rent uhaul from them anytime!Ron M.
Customer did not leave a comment.Mike W.
Customer did not leave a comment.Chris G.
Eficent service, seamless hook-up.Deborah R.
I had a one way rental with a 5x8' trailer. The location I was â€œassignedâ€ to was not my preferred pick up location. The gentlemen at the location were VERY courteous and helpful, HOWEVER, the experience I had to go through for my drop off location was unacceptable. UHaul customer service wanted their money up front, before assigning me a drop off location! Both the service station attendant and I were involved in a 39 minute phone call with UHaul customer service, about this issue. UHaul: If you want your customers to move around your equipment, it would seem that could be reflected in your charges. UHaul needs customer service training badly, with the people that run this company! The people at the pick up and drop off locations I dealt with, DO get what the definition of a customer is!Mary Jo N.
Customer did not leave a comment.Mary S.
They let me know that lights were out on the trailer I rented.Mikayla B.
Clean the dang Truck out. When I unloaded my furniture there was black grease dirt all over my furniture. I have to have my couches cleaned, if the stains don't come out I will have to buy new furniture.Lori A.
Extremely poor service! We had to go find the trailer and Hook it up ourselves. Mixed information when we tried to reserve it and just extremely poor experience all around!Elizabeth J.
It was great service. Very helpful hooking up tailor, much appreciated!Brian S.
Very friendly and efficient! Definitively recommend!!!Brian S.
Customer did not leave a comment.ed W.
Customer did not leave a comment.Robin B.
I was given a different truck than the one they had on the contract and they told me at return that it was "my issue." I have gone from a loyal customer to a person that tells people to use other companies. It was horrible. I reported it and was supposed to get a call back. No call thus far. Worst customer experience ever.MICHEAL A.
Could be just a little faster with paperwork when people are returning trucks.Leah C.
Employees did the best they could with what they had to work with.DAWN R.
The trailers are old, clunky and difficult to get on and off a hitch. There is no crank so it's impossible to take a loaded trailer off a truck which is very inconvenient. Person at desk didn't offer to come help me hitch trailer up and I clearly wouldn't be able to lift myself. Not very impressed with equipment or customer service.thea R.
Great place to wrap up a trip.Teal A.
i reserved a 6x 12 trailer . i gave all information including drivers lic no. credit card no. date of exp etc over the phone a few days before rental date. when i arrived to pick-up trailer agent was alternating between talking on the phone and staring at /attempting to accomplish something on computer and talking to customer who had reserved a truck. seemed to be some major problem. finally after about twenty minutes i was able to ask agent if i could go hook up trailer while she resolved computer problem. she gave me trailer no. and i went and hooked up. the door of trailer had been left open and inside of trailer was completely wet. not just damp , like its raining inside the trailer wet,soaking wet dripping from the ceiling wet, i asked agent for paper towels and spent the next fifteen minutes trying to wipe down and dry out trailer, the agent did bring out a mop and wiped floor of trailer. then she handed me her phone and told me i had to give all my info i had given when i reserved to person on phone this took several minutes. altogether it took about fifty minutes to pick up trailer then i had to stop and get a tarp to put on wet floor and wipe ceiling and walls down again before we could start loading trailerallen P.
Staff was very helpful, and it was easy and fast to rent a uhaul. A very good experience.Pamela C.
VERY HAPPY!!!!Bill S.
Customer did not leave a comment.Kendall W.
Customer did not leave a comment.Melissa W.
Customer did not leave a comment.Charlene L.
Make sure people know how to use your U-Haul system, to check in/out or fix issues. I spent at least an hour waiting for the guy to figure it out only to cancel order & start over. Then I called U-Haul before returning the truck to get things fixed and get back there to leave the truck and problems again sat there for another half an hour. Finally I told the guy you don't need me to check out you got my credit card. RidiculousCarmen R.
Customer did not leave a comment.Neal P.
Inspect equipment and make necessary repairs. Update records showing that equipment has been returned and is in your lot ready to be rented out. I understand it is very busy for one person to operate store, pump gas, fill propane, take care of u-hauls, etc.Jim H.
This particular location was the friendliest and most helpful I've encountered. The expense for a one-way is too high, in my opinion.Dennis S.
Customer did not leave a comment.Steve J.
Good staff-quick service and family orientated.Sam E.