I reserved a car trailer in Bemidji Mn, but the day before pickup I got a call from U-Haul saying that they didn’t have a trailer in Bemidji and that I would have to drive to Grand Rapids Mn to get one. So after waisting 3 hours driving there and back I drove by the Bemidji location and they had a trailer sitting on the lot! I was absolutely pissed! That’s the worst customer service I’ve ever had with U-Haul, I will never use the Bemidji dealer again.
STEPHEN F
Customer Reviews for Nuchs In The Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just keep doing what you are doing
DANIEL MHonestly can’t improve anything. Great team
STEVEN BAll good 👍🏻
DANIEL RI've rented trailers a few times from this location and it's always a nice, friendy and efficient process.
TIMOTHY MI was treated well!
RONALD BStaff was friendly and made the truck pick up easy.
MATTHEW WIt's a bit dusty and dingy, but that doesn't really impact pick up or drop off of rental equipment
GREGORY MBusy, but easy to drop off.
SHILO KThank you for letting me use your trailer. It helped us move a freezer we purchased.
LOREN KThe younger guy that was working on Sat 6/28/25 was VERY helpful and did a great job.
LEE KNice service from all staff
DANIEL MGreat customer service. Thank you!
PHILIP AMobile return
Joshua SVery knowledgeable and helpful. It makes it a pleasure to work with them.
STEVEN SDrivers side brake and signal inoperative. Vehicle break and signal worked properly, and when hooked up to a private trailer the brake light and signal worked.
KEVIN SUsed Nuch’s many times and has always been excellent!
NATHAN DRight on
JOHN LVery fast friendly drop off.
BRIAN DFriendly service and very accommodating. They will do whatever it takes to line up uhauls for me to use.
BRIAN Cgood people to work with
BRIAN Calways great to work with
BRIAN CTrailer contents had shifted and I couldn't get the trailer door opened. Gentleman at this store cheerfully helped me resolve the problem.
Nancy RBest uhaul place in town
MILES KNothing.. Nuches had excellent service.. I would use them again....
JOHN AFast and Friendly service.
CHRISTOPHER M#2&3 should be N/A as I returned the truck a day early & after hours. Of course, being a larger location, there were many trucks/trailers. This was my first time renting one-way so it would have been helpful to have a sign stating, "Rental Returns-Trucks/Trailers Here" like rental cars do.
Michelle BNo interaction since the store was closed when I dropped off the trailer. Online return worked well.
Jeffrey CGreat service!
JEFFREY EVery easy Quick and friendly.
RONALD BVery unorganized and they didn’t make sure that the air conditioning worked before I rented it for my move south.
BRYAN OEasy after hours drop off with app.
Patrick LFast service was great
SETH BVery courteous and helpful staff.
WILLIAM SQuick fast and easy
RONALD BNothing i can think of.
MARK LUhaul is a dishonest, disorganized, incompetent, bait and switch p
JONATHON HThe link to where you put in your driver's license info didn't work, the scheduled pick up time was wrong, I had to wait an extra 90 min for the store to open where I picked up the uhaul, I ended up downloading the app but didn't find it very helpful. The online UHaul service is not great, the UHaul folks (actual humans) I spoke to over the phone were very helpful.
KARMANN PThe woman who helped us was friendly, efficient, and made the check in very easy!
Mary NThe young man behind the counter was very knowledgeable, helpful, and very courteous. Would recommend this to anyone needing to transport anything.
SUSAN NUnfortunately they were closed- the advertised times when I reserved were not what turned out to be. There was a printed paper sign taped to door with new hours. This needs updating on website.
DAVID OEmployee wasn’t sure where trailer was actually located; trailer I was given developed a suspension problem while driving.
JEFFREY GEverything went amazingly well
julie sBoth the people I talked to were snappy and didn’t have good customer service.
alyssa aCustomer service at Nuch's in Grand Rapids, MN was wonderful.
DAWN BNone. I do want to let you know that the representative (Dominck) that helped me was very Courteous and Knowledgeable. He was helpful throughout he whole process and he deserves some recognition! Thank you!!!
ROBERT LTHANK YOU!!! You helped save what was a really fun day!!!
COLLEEN CPick up was easy, however, we ordered 2 moving pads. WE received 2 huge bags of tea. Thought about it while packing, and knew it couldn't be right. Also received an email that day that said our pads were being shipped to us???????? Dropped them off on our way out of town, the man at the desk could not comprehend any of tis, thought we didn't want the trailer, etc. Complete moron. I digress. Got to our destination, and found a FedEX package with the 2 pads we ordered. Guy at the drop off place had no clue how the could have happened. Will try & return the pads, as they are billing me $35 for them.
MARK KWhen we began loading and unloading, we found a number of silverfish in the truck and then on a couple of pieces of furniture we moved into the new location.
EDWARD Z