Customer did not leave a comment.
MICHAEL S
Customer Reviews for Nuchs In The Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
nothing
ROBERT RNo improvement needed.
David HThe truck was dirty and they did not have all of the requested equipment.
ERIC LI have no complaints related to Nuchs in the corner. Their service was just fine! This review rating has nothing to do with Nuchs in the Corner as the problem lies directly with UHaul's service and more importantly the way the operate their business. My reservation was made almost 3 months in advance and was confirmed. The day before my scheduled pickup, I received an email stating my reservation has been updated. I was advised that my pickup location was changed from a location 3 miles away, to now 60+miles away. I now had two extra hours wasted in my schedule and 120 mi added to my personal vehicle along with the cost of gas. I was able to determine why my reservations was updated. It was disclosed that my original pickup location did not allow one way truck rentals. It is without question that the technology exists that the Uhaul website should have had this information and prevented the pickup location from even being an option to select, let alone allow the reservation to proceed and ultimately be confirmed. I was instructed to call the local scheduler and inquire if there were any other options closer. It was very clear when speaking with the uhaul representative that they are very familiar with this change of reservation and how it "conveniently" doesn't change or update until the day before the scheduled pickup. The customer service rep knew exactly what to say and was very specific in their responses. The representative knows very well that most customers have no other options at that point, especially in rural areas, and are at the mercy of the Uhaul representative. Regardless of comping the extra mileages for the truck, I was not compensated for my time or personal vehicle expenses for the 2hrs of schedule and 120 miles of personal vehicle fuel. This is very poor service and I caution all future customers to call the pickup location well in advance of your pickup date and make sure that if you are renting a one-way rental, that the pickup location provides that type of rental. If you assume that the Uhaul website is correct, you maybe seriously scammed by the way the Uhaul system is set to operate. If there are other rental options in your area, I would recommend inquiring about confirming rental details so that a extremely disappointing rental experience like mine, doesn't happen to you.
BRIAN SGood customer service and helpful
CHUEN TIt was dark and closed when we arrived. However, personnel gave easy drop-off instructions.
dale dEasy pu/drop off, fast friendly service
ANDREW CWas good
JIMMY JNuchs has always been a great uhaul center,
RONALD MFast in and out!
Robert SExcellent service
TERRY BIt was that good dont change anything
BRADLEY FGood service had an error and they corrected it immediately and with friendly service.
MICHELLE KAll I needed was a 6'x12' open trailer, but there aren't any in our area. Only 6'x12' enclosed trailers which don't have tie down anchors. So I had to rent a 16' toy hauler trailer which was way overkill for what I needed and cost $60 more. Please provide some 6'x12' open trailers at our location.
KEVIN II reserved a car trailer in Bemidji Mn, but the day before pickup I got a call from U-Haul saying that they didn’t have a trailer in Bemidji and that I would have to drive to Grand Rapids Mn to get one. So after waisting 3 hours driving there and back I drove by the Bemidji location and they had a trailer sitting on the lot! I was absolutely pissed! That’s the worst customer service I’ve ever had with U-Haul, I will never use the Bemidji dealer again.
STEPHEN FJust keep doing what you are doing
DANIEL MHonestly can’t improve anything. Great team
STEVEN BAll good 👍🏻
DANIEL RI've rented trailers a few times from this location and it's always a nice, friendy and efficient process.
TIMOTHY MI was treated well!
RONALD BStaff was friendly and made the truck pick up easy.
MATTHEW WIt's a bit dusty and dingy, but that doesn't really impact pick up or drop off of rental equipment
GREGORY MBusy, but easy to drop off.
SHILO KThank you for letting me use your trailer. It helped us move a freezer we purchased.
LOREN KThe younger guy that was working on Sat 6/28/25 was VERY helpful and did a great job.
LEE KNice service from all staff
DANIEL MGreat customer service. Thank you!
PHILIP AMobile return
Joshua SVery knowledgeable and helpful. It makes it a pleasure to work with them.
STEVEN SDrivers side brake and signal inoperative. Vehicle break and signal worked properly, and when hooked up to a private trailer the brake light and signal worked.
KEVIN SUsed Nuch’s many times and has always been excellent!
NATHAN DRight on
JOHN LVery fast friendly drop off.
BRIAN DFriendly service and very accommodating. They will do whatever it takes to line up uhauls for me to use.
BRIAN Cgood people to work with
BRIAN Calways great to work with
BRIAN CTrailer contents had shifted and I couldn't get the trailer door opened. Gentleman at this store cheerfully helped me resolve the problem.
Nancy RBest uhaul place in town
MILES KNothing.. Nuches had excellent service.. I would use them again....
JOHN AFast and Friendly service.
CHRISTOPHER M#2&3 should be N/A as I returned the truck a day early & after hours. Of course, being a larger location, there were many trucks/trailers. This was my first time renting one-way so it would have been helpful to have a sign stating, "Rental Returns-Trucks/Trailers Here" like rental cars do.
Michelle BNo interaction since the store was closed when I dropped off the trailer. Online return worked well.
Jeffrey CGreat service!
JEFFREY EVery easy Quick and friendly.
RONALD BVery unorganized and they didn’t make sure that the air conditioning worked before I rented it for my move south.
BRYAN OEasy after hours drop off with app.
Patrick L