Customer did not leave a comment.Christopher A.
Customer Reviews for Nuts & Volts Auto Repair
(U-Haul Neighborhood Dealer)
Lombard, IL 60148
Services at this Location:
- Mon–Fri8 am–5:30 pm
- Saturday9 am–1 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jerry R.
Customer did not leave a comment.william M.
Excellent location Excellent serviceAkhter H.
great service in and out in no time.Wayne P.
Customer did not leave a comment.ANDREA R.
I was stuck outside in the cold for almost an hour and you guys would not verify me to pick up the truck. This isn't a locations problem, this is your guy's problem, I rent with you guys almost every weekend and you couldn't verify me? Your system and app sucks, it's slow, drains your phone battery and your customer service team is poor. Even at the U-Haul location in melrose park when I pick up they all act like they don't want to work and be there, no customer service with U-HaulJackson W.
Customer did not leave a comment.Jan L.
Customer did not leave a comment.Taras H.
Trailer was easy to pull, good ride for our belongings, tie downs were well spaced, and the load heights was perfect. Nuts and Volts did a great job, good people, friendly!RICHARD W.
Customer did not leave a comment.Jim S.
Customer did not leave a comment.DANIELLE C.
All was good. No issues with truck.QUINCY I.
This location need to improve on customer services skills. They also charged me $20 (a whole extra day fee) for checking in 8 mins after my drop off time.TAHKYRA W.
Customer did not leave a comment.Paul C.
The truck clean from inside but still ice out side The car trailer fully iced and the straps is locked not easy to usedMohammad A.
I have used Nuts&Volts numerous times to rent various Uhaul vehicles. They are so helpful, the place is clean, the pickup/dropoff is easy, and you can park your car nearby while you are using a rental. They are my "go to"!Mary H.
Customer did not leave a comment.Jeffrey W.
Nobody mentioned that even though you can drop off 24 hours a day but if you drop it off after hours they charge you to do itTodd O.
You did great, nothing I can think of.DALE S.
Never been disappointed dealing with Nuts & Volts for my U-Haul Rentals!! Would highly recommend Nuts & Volts for U-Haul rentals.Theresa G.
Lower the priceRAY C.
Everything w a s perfectTHOMAS P.
Customer did not leave a comment.Andrii L.
I reserved 2 utility dolly but found out its not on the truck when I picked the truck up after office hours. I came in the office the following morning and nothing is available as well. I need it so badly. Don't reserve if there is nothing available.Daryl A.
Customer did not leave a comment.John H.
Customer did not leave a comment.Martin S.
Customer did not leave a comment.Jessica Y.
Every time after stop the vehicle would not start by turning the key. There is an ignition problem with this truck. I would need to giggle the park/drive/neutral lever many times for 5 to 10 minutes before the ignition key can turn on ignition. Unfortunately, I had no choice as the move was schedule that day with movers. I was scared every time I turn off the truck as I don't know if I can start again. The rental establishment knew about the problem when I informed them but didn't tell the customers. I feel U-HAUL should reimburse me the total rental fee that I paid. It was so inconvenience and scary.Braden K.
The guys were friendly and helpful. The plates on the trailer were expired. There was trash and cigarette butts inside the trailer.Shari D.
Customer did not leave a comment.PANTHIPA N.
There was a gentleman working on Sunday at the autoshop while it was closed. He went out of his way to assist me with my rental, and I can't express the amount of gratitude I felt that day. Workers like him are the standard for care and deserve recognition.Mohammed S.
Customer did not leave a comment.Jeremy B.
Customer did not leave a comment.Dontye P.
Customer did not leave a comment.Jerold G.
Customer did not leave a comment.marie D.
Customer did not leave a comment.William U.
Customer did not leave a comment.Paul B.
I Can Not say enough!!!! We are a frequent Renter and Everyone goes above & beyond All The time!!!! They are the BestDANIEL V.
Customer did not leave a comment.adam B.
Customer did not leave a comment.Steve P.
Customer did not leave a comment.Kayla D.
How about you fix your trash site. And your reps are not knowledgeable. Thanks for wasting so much of my timeehsanul H.
Customer did not leave a comment.Jose C.
This is my go to place fast and easy and they are always stockedchristian G.
Very friendly staff.Viktor K.
Customer did not leave a comment.GINO C.
No improvements. Service was great and associate was polite. Expectations were explained well.Michael A.
Customer did not leave a comment.Lauren B.
They had signs of the whole processSandra M.
Customer did not leave a comment.Dan S.
Customer did not leave a comment.Carolyn F.
Having rented several times recently I have to say Nuts and Volts is the best place. The staff is so personable and professional. The check-in was easy and they provided several pointers to ensure I was aware of the vehicle operation. Will definitely use them again and recommend!Susanne B.
Helpful staff got me rolling with no BS.gordon B.
Customer did not leave a comment.Will V.
Customer did not leave a comment.Lawrence R.
The lock combination on the lock box is off slightly. The third number has to be part way between two numbers to open. This scared me at first as I could not access the key.Michelle G.
Customer did not leave a comment.WILLIAM A.
My second time renting from this location and they are very thorough and friendly.Mark P.
Customer did not leave a comment.Adam B.
Charge extra for gasAlexandru C.
Excellent experienceLISA D.
Customer did not leave a comment.julio S.
I HAVE TO START BY SAYING ALL OF THE OTHER TIMES I'VE RENTED FROM THIS LOCATION EVERYTHING WENT PERFECTLY. THIS LAST TIME, HOWEVER, WAS A DIFFERENT STORY. I HAD A RESERVATION FROM TWO DAYS PRIOR AND I CAME IN TO GET A TRAILER. THERE WAS ONE EMPLOYEE AT THE LOCATION. 4 PEOPLE SAID THEY WERE REROUTED TO THAT LOCATION AND TOLD THE EQUIPMENT WASN'T AVAILABLE AT THE SCHEDULED LOCATION. (THIS HAPPENED TO ME ONE TIME BEFORE). HE TOOK PEOPLE BEFORE ME WITH EITHER NO RESERVATION OR A LATER RESERVATION. I WAITED THERE FOR AN HOUR! THEN WHEN HE FINALLY GOT TO ME HE TOLD ME THEY DIDN'T HOOK UP TRAILERS, HE DIDN'T KNOW HOW TO DO AND SO I SHOULD DO IT ON MY OWN! LUCKILY I KNEW HOW BUT WHAT IF I DIDN'T? SERIOUS DAMAGE COULD HAVE BEEN DONE; MAYBE EVEN SOMEONE COULD HAVE GOTTEN KILLED! I NEED TO KNOW HOW I WILL BE COMPENSATED FOR THISâ€¦GILBERT M.
Customer did not leave a comment.Ellie J.
I really struggled with getting the photos to send. It took me a full 15 minutes to get that part done and get going. I'm sure I should have done that at home, but I also think it should be easy to do onsite.Anne K.
Was not given a physical receipt and was only emailed. should have charged for one day over due not 2.Robert M.
Customer did not leave a comment.Kathryn K.
Customer did not leave a comment.David O.
Customer did not leave a comment.Peter W.
Nick was great, truck was ready to go, no issues at all. Would totally use them again.Luis A.
They never disappoint and are always very helpful!Theresa G.
Great serviceRoger D.
None. Simple and easy.Daniel V.
Customer did not leave a comment.Kathryn K.
Customer did not leave a comment.Donald M.
Could not have asked for better service: good truck, helpful service manager, easy, thanks.Keith W.
Does it really matter what I have to say?! Nobody really gives a shit anymore.bob G.
Customer did not leave a comment.Suzanne W.
Guy at the u-haul place was very Friendly it was very knowledgeable about the equipmentRaitiesia C.
Great service thanks for rentalMONIR P.
Customer did not leave a comment.Michele F.
Customer did not leave a comment.KRIS K.
Smooth and quick return process.Richard K.
Customer did not leave a comment.Adam B.
vehicle was unbelievably dirty. Had to clean some just to drive it. Gas cap notification on, check engine light on. Right front tire would shake above 65 miles per hour. Dirty dirty filthy dirty. Hope to never have to deal with a uhaul truck again.Matthew V.
very easy going process to rent truck and return. No frills and straight to the point,Mary Ann M.
Customer did not leave a comment.Jonathan I.
Customer did not leave a comment.Stephanie M.
Customer did not leave a comment.Dan C.
This place is great. I wouldn't hesitate to rent from Nut and Volt again.Wai C.
This location is always organized and friendly. I drive further to go to this location.Jim J.
Customer did not leave a comment.Donald Z.
I can't think of any way to improve, this location is perfect!Theresa G.
They are so nice here!! I had the best experience and would highly recommend this location.Julia L.
Nuts and Volts in Lombard was excellent the owner was great and very helpful, The return location on Hwy 70 in eagle river was also excellent, Jackie was so helpful,philip D.
Customer did not leave a comment.Brandon J.
Nick is a pleasure to deal with.Wilbur H.
Customer did not leave a comment.Christopher N.
Additional Services at this Location
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