The truck I rented had over 100,000 miles. There were newer trucks on the lot, but this is what I got. The attendant drove the truck from another area of the lot - the low tire pressure sensor signal was on when I took the truck. Eighty miles into our trip that tire went flat and we had to call roadside assistance and get a new tire. The gas cap sensor was temperamental; it would trigger at times and we would have to turn the truck off to get it to stop. Finally the suspension system in the truck is shot. The truck is not road worthy, and needs to be retired. We have three more apartment moves this summer and will not be renting from uhaul.
STEPHEN C
Customer Reviews for Nuts and Volts Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No waiting time all ways ready
WESS NEasy pickup…very helpful.
JOHN BOpen on Sunday. Just park, drop off the key, walk away. Honest e-bill received 2 days later.
JAMES BMake the app useable at this location.
JASON LCustomer service!
KRISTINA KMan was very nice The place on st Charles in Villa park I will never use again.
LINDA CSmooth pickup and easy dropoff. Would recommend a Uhaul rental at this location again.
ROSS SI have rented at nuts and bolts before and they are excellent!
TODD HI love U-Haul
SARA MThis was the best experience ever. so easy to rent and clean truck!!
CHASSITY ANothing, best service in the area!!!!!
THERESA GKeep delivering the excellent customer service you provided to me.
IAN PAll went perfectly. Thank you!
ROBERT CEverything was smooth. He did a good job.
James PNick was awsome forgot something in truck he called me early next morning great service great location
MATTHEW MWe have been using them for years. They are great. C.Mims
CALVIN MI have been renting from many U Haul locations, but so far Nuts & Volts Auto repair is the best one, Nick is excellent friendly and quick in and out in no time. Highly recommend.
FARRUQ Rwonderful experience
JERRY SHey customer service was Horrible
Quaineta PWhen I returned to my house with the trailer I saw a nail in one tire. Both tires had no tread on them. The inside smelled like a bbq and had grease all over the bottom. It ruined a few of our suitcases and coolers. The only positive thing was that the roadside assistance came out and switched the tires out within two hours.
dan wThe parking lot had one spot left that was extremely tight to fit the truck in. We returned after business hours so couldn’t ask if there was a better place to park.
Sara WVery easy pick up, the truck was clean and ready for us. Staff was friendly and very helpful.
Christyne SAmazing experience at Nuts and volta uhaul.
ANSAR MThere was nothing wrong with the actual location. My issue is with Uhaul and the pick up process. It took 40 minutes to pick up our vehicle with the app. Took forever to get customer service to help us. I will be making a point the rest of my life to avoid Uhaul and to steer as many people away from your company as possible. I've had too many negative experiences and I am done.
Ryan M