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TERRY T
Customer Reviews for OBs Hardware&Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The facility I rented from will be the destination in which rent from now on without a doubt. They were easy and very convenient while meeting all my needs.
JACQUELINE WThey are a Hardware/Lumber store and U-Haul is secondary. Thus, the individual that normally handles the contracts is very knowledgeable but he was absent the day I picked it up and the gentleman who issued me the equipment was ill prepared to do so. He did not include my free extra day and 100 miles for transporting a box trailer to Longview for U-Haul. I was fortunate that I didn’t need it but it could have caused issues. I even showed him the texts from U-Haul and he still bypassed them. So, unfamiliar with the system/ipad and trying to do too many things at a time could have been a real problem.
Clark EPlight and trustwothy
CHRISTOPHER RHunter was knowledgeable and very helpful. We were thankful that the hardware store had the equipment we needed to get back home safely after being in a wreck while driving through the area.
William PAngie at OBs Hardware was simply awesome in her determination to complete the rental I so desperately needed. Thanks to her and the guys in Sheridan AR I was able to transport my new motorcycle safely the 500+ miles to home. Thanks again Angie.
David BVery good service
Jim LLike New Fleet of normal sized trucks. Prompt and professional service. I will rent again soon. OB Thanks
Marvin SI know times are hard, but nearly a dollar a mile is harsh
Eric B