Customer Reviews for Ok Tire & Glass
(U-Haul Neighborhood Dealer)

69 reviews

323 Madawaska Rd   Grand Falls, NB E3Y1A4

(506) 473-5295

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 7/1/2022: 7:00 am - 8:00 am

Services at this Location:

Contact Us

(506) 473-5295

323 Madawaska Rd
Grand Falls, NB E3Y1A4

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 7/1/2022: 7:00 am - 8:00 am

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Eric (the owner) and his team made sure call good to go for my long trip.. Thanks a million Eric

MOUAIAD H. 
Rating:
5.0

Really good customer service you guys are hilarious :)

Mélanie D. 
Rating:
5.0

Super service. Personnel super accueillant. Merci

Lyne B. 
Rating:
4.0

My trailer wasn't there had to take a 6X12 but very happy with providing another one

Mario P. 
Rating:
5.0

Nothing - was the smoothest UHaul experience we have had!

Vince S. 
Rating:
5.0

Quick/professional and Courteous

DAN L. 
Rating:
5.0

Very good service

Denis W. 
Rating:
1.0

Charged me extra day extra insurance plus late fee where truck was return following day at 1. When picked up only half tank of gas knowing I was going over 200km one way

lori G. 
Rating:
1.0

Uhaul was full of mud on the passenger side of the dashboard. There was a muddy shoe print on the dashboard, and mud all over the door.

Chad D. 
Rating:
5.0

Very good service

dennis W. 
Rating:
5.0

We were satisfy completely!

Chanel D. 
Rating:
5.0

Customer did not leave a comment.

Roderick B. 
Rating:
5.0

Customer did not leave a comment.

JEFF R. 
Rating:
5.0

Customer did not leave a comment.

Sylvain L. 
Rating:
3.0

Customer did not leave a comment.

daniel P. 
Rating:
5.0

Customer did not leave a comment.

Chantal F. 
Rating:
3.0

Have the right equipment( 4 dozen of blanket and not just one )on hand and not assume client is ok with a 15' truck insted of a 20' one without talking to him directly. In luck the lady at the 1-800 number helped me and manage the situation very well.

Danny L. 
Rating:
5.0

OK tire in Grand Falls provided excellent customer service. Made a very pleasant experience for my first time using U-Haul.

isaac T. 
Rating:
4.0

It was good

MATTIEU ROGER C. 
Rating:
5.0

ERIC TEPPER super nice. Even met me on day off & helped hook up tow trailer. Went above & beyond to assure me of the reserved rental equip needed for our move from Canada to Florida.

Jayne H. 
Rating:
5.0

I am impressed with the folks at U-haul in Grand Falls. They are great to deal with. Eric and Kevin know how to treat the customer well. The equipment was clean, well maintained and served my needs well.

Timothy S. 
Rating:
5.0

I had some trouble with the web program. I could not get past the part where you type in the odometer reading and report on the fuel level. I took several pictures with my phone, uploaded them, but I got stuck in that page. I ended up quitting the application. Everything went perfectly with the equipment. I love dealing with Eric Tepper. He is a true gentleman. He treated me very well.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Jean Charles C. 
Rating:
5.0

Customer did not leave a comment.

MARLENE C. 
Rating:
5.0

The owner of this location as well as the location in Edmunston saved our move! After the U-haul schedular messed up our reservations 3 times!!!! We would have been left without a way to pick up our U-box if it wasn't for the owners of these 2 locations. We ended up having to paying way more than we were quoted and had to drive to another province to collect our U-box. But the owners of these locations worked together to make this disaster of a move better. We will never deal with U-hauls “service” Center ever again. I recommend calling the individual dealers locations instead if you want to have a smooth move.

Rose G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

julie V. 
Rating:
5.0

The Inside Was Dirty ~~ No Windshield Washer ~~ Quite Pituful Actually ~~ And Upgrading Me With A 26 Feet U Haul And The Very Day Prior To My Trip Insted Of 10 Feet ~~Not Impress~~ Took Me Off Guard ~~ Will Never Rent A U Haul Again.

Cindy C. 
Rating:
5.0

Eric was wonderful to work with. The pick-up went smooth and quick. I would recommend this location to everyone I know.

Sharon H. 
Rating:
5.0

Great clean place with super great people

MARTIN M. 
Rating:
3.0

My employees found a pot grinder underneath the cup holder... nned i say more?

Maxim C. 
Rating:
5.0

Customer did not leave a comment.

Keli S. 
Rating:
5.0

I am very happy with Riley's customer service! He does a great job. There were no unpleasant surprises.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Luc C. 
Rating:
5.0

Customer did not leave a comment.

JEFFMarie H. 
Rating:
5.0

Erik and Riley always took care of me! Recommend them to everyone!

Cheryl W. 
Rating:
5.0

OK tire U-Haul center is a great place to fo business with. Friendly, knowledgeable and helpful staff. Bilingual service with clean facilities. Clean and well maintained equipment. Would highly recommend.

Marc V. 
Rating:
5.0

Staff very friendly great customer service

Gilles P. 
Rating:
5.0

I am quite impressed with Riley's customer service! I met Eric as well and he was very friendly and curteous too. Keep up the good work guys!

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Harrison B. 
Rating:
4.0

Customer did not leave a comment.

Ida N. 
Rating:
5.0

Eric was a great person to deal with. Very helpful and accommodating to a weekend pickup.

Stanley C. 
Rating:
5.0

Customer did not leave a comment.

Charles O. 
Rating:
5.0

Great place

MARTIN M. 
Rating:
5.0

Very good service! thank you

Pierre-Luc B. 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
1.0

The inside wasn't clean. The window was very dirty. I had to stop at a gas stop to wash the inside of the windshield as I couldn't see much with the sun hitting inside when I was driving. Was low on oil . All 4 tires had a different air pressure. 73 , 79 , 65 , 76 . It cause me more on fuel do to this . I rented uhaul before and never in this poor condition. Not very please with ok tire from grand falls nb.

Paul F. 
Rating:
4.0

Customer did not leave a comment.

Ivan R. 
Rating:
5.0

I tried to rent it in Ontario to lessen the impact of Covid, yet Ontario would let me rent a trailor for 4 days. Therefore, forced to rent one in New Brunswick, where I could rent for four days. Poor Covid rental program!

Rob H. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

MARTIN M. 
Rating:
5.0

Awesome service!

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

Joel B. 
Rating:
4.0

Charged me for extra days that didn't apply to my rental.

Craig R. 
Rating:
5.0

Eric handled everything great in Grand Falls. I also had 26 foot truck and trailer rented, only thing thing there was it said I returned 12 blankets, the truck actually had 36 in it but wasn't shown on final receipt.

Robert S. 
Rating:
5.0

Eric was extremely helpful and professional.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

steven L. 
Rating:
5.0

just a suggestion, trucks should be fueled up to the full mark at time of rental, much easier for the client. Client would simply top up before returning.

Merritt P. 
Rating:
5.0

Customer did not leave a comment.

Aaron D. 
Rating:
5.0

Excellent customer service.

Merritt P. 
Rating:
5.0

NA

Adam M. 
Rating:
5.0

All was good at this location

Ricky C. 
Rating:
5.0

As a relocation company ( Smart Movers Atlantic ) that covers all Eastern Canada ( Ontario , Quebec and the Maritimes ) and the mid to North East Atlantic seaboard of U.S.A. U-haul has helped us out of many a pickle when customers shipments ended up being much larger than what they had initially intended to move and relocate .

Jeff S. 
Rating:
4.0

It would be nice if you had trailers with a ramp

nora M. 
Rating:
5.0

Great service ....????

Ricky C. 
Rating:
5.0

Customer did not leave a comment.

Louise M. 
Rating:
1.0

Customer did not leave a comment.

GORDON B. 
Rating:
5.0

Customer did not leave a comment.

Jason D. 
Rating:
5.0

Customer did not leave a comment.

Luc M. 
No reviews have been submitted for this location.

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