Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was well received, I felt comfortable and I lelt as I was leaving ….. I had gained a new friend in this life.
Aii I can say is bravo U-HAUL for that you provide, thank you!
Kenneth K
Rating:
5.0
Customer did not leave a comment.
ALEXIS H
Rating:
5.0
Customer did not leave a comment.
JONATHAN N
Rating:
5.0
Customer did not leave a comment.
BERRY E
Rating:
3.0
Customer did not leave a comment.
TIMOTHY S
Rating:
5.0
Customer did not leave a comment.
PIERRE L
Rating:
5.0
Customer did not leave a comment.
David P
Rating:
4.0
Customer did not leave a comment.
GREGORY M
Rating:
5.0
Customer did not leave a comment.
CHAD S
Rating:
5.0
Customer did not leave a comment.
Thibault W
Rating:
5.0
Customer did not leave a comment.
Michael M
Rating:
5.0
Customer did not leave a comment.
Eric L
Rating:
5.0
Customer did not leave a comment.
John M
Rating:
4.0
Customer did not leave a comment.
JOHN S
Rating:
5.0
you have. a wonderful manager /agent here - everything goes very smoothly
IVAN H
Rating:
5.0
Customer did not leave a comment.
GARY L
Rating:
5.0
Customer did not leave a comment.
CLIFFORD H
Rating:
5.0
Customer did not leave a comment.
Lindsay C
Rating:
4.0
Customer did not leave a comment.
MICHAEL E
Rating:
3.0
I had a lot of trouble getting the key from the drop box.
William K
Rating:
5.0
Customer did not leave a comment.
PAUL S
Rating:
5.0
Customer did not leave a comment.
DALEMARTIN B
Rating:
5.0
Customer did not leave a comment.
emily s
Rating:
5.0
same as above.
Kathleen G
Rating:
5.0
All staff I encountered were pleasant and helpful. Great customer service.
CARROLL R
Rating:
4.0
Customer did not leave a comment.
David C
Rating:
5.0
Customer did not leave a comment.
Joseph Y
Rating:
3.0
Check engine light was on. Pull down cord snapped after using 4 times.
Chris K
Rating:
5.0
Customer did not leave a comment.
Thomas K
Rating:
5.0
Customer did not leave a comment.
Sandra W
Rating:
5.0
Customer did not leave a comment.
Dylan H
Rating:
5.0
Staff very helpful. Made rental process easy.
daniel m
Rating:
3.0
Customer did not leave a comment.
douglas n
Rating:
4.0
Quick easy drop off. The young lady inside the office was helpful.
Crystal B
Rating:
5.0
Customer did not leave a comment.
heywood o
Rating:
3.0
Customer did not leave a comment.
Cecelia J
Rating:
5.0
Very pleasant experience— professional and efficient. I would recommend to a friend.
Thank you!
Edmund P
Rating:
1.0
Needs lighting and better instructions for drop off. You’re asking for photos after hours in pitch black -.-
Christian D
Rating:
5.0
Everything was made so easy and the end result was perfect
tim y
Rating:
5.0
Customer did not leave a comment.
Joseph I
Rating:
5.0
Absolutely great customer service!!
John B
Rating:
5.0
Customer did not leave a comment.
Michael L
Rating:
5.0
Customer did not leave a comment.
Tracy N
Rating:
5.0
Very easy to deal with.
Giorgi G
Rating:
5.0
The lady who did my rental was very polite and helpful. Explained everything to my understanding.
elizabeth m
Rating:
5.0
Customer did not leave a comment.
Eric G
Rating:
5.0
Customer did not leave a comment.
Thomas K
Rating:
5.0
The lady in check in was extremely helpful and friendly. Amazing service
Nick V
Rating:
5.0
Office manager is very nice and polite. Very accommodating and easy to work with
STEVENJ J
Rating:
5.0
Customer did not leave a comment.
Ted T
Rating:
5.0
Customer did not leave a comment.
lauren z
Rating:
5.0
Customer did not leave a comment.
Thomas K
Rating:
5.0
Customer did not leave a comment.
Thomas K
Rating:
2.0
I got extra charges of no fault from me. The office Manager replaced my auto rental without updating the system… my case still open Reference id: 4081052
Sarmad M
Rating:
5.0
Seamless. Thank you.
Anne
ANNE D
Rating:
5.0
Customer did not leave a comment.
Rob B
Rating:
4.0
Customer did not leave a comment.
Lori M
Rating:
4.0
Customer did not leave a comment.
brittney L
Rating:
5.0
Customer did not leave a comment.
Ashton S
Rating:
5.0
Customer did not leave a comment.
Wayne H
Rating:
5.0
Nothing. My experience was outstanding. Staff was extremely helpful and accommodating. Renting from this location made my experience hassle free.
David M
Rating:
5.0
Customer did not leave a comment.
Christopher M
Rating:
5.0
No improvement is needed. Entire process was perfect
Salvatore D
Rating:
3.0
Customer did not leave a comment.
GARY A
Rating:
5.0
O'Neills is the best. Thanks guys.
heywood o
Rating:
5.0
Customer did not leave a comment.
Thomas K
Rating:
3.0
I had to get it there since my reservation at Riverhead wasn’t kept.
David C
Rating:
5.0
Customer did not leave a comment.
CHARLESA R
Rating:
4.0
Customer did not leave a comment.
Michael M
Rating:
5.0
Customer did not leave a comment.
Janine P
Rating:
5.0
Customer did not leave a comment.
thomas n
Rating:
5.0
Customer did not leave a comment.
THOMAS R
Rating:
5.0
Customer did not leave a comment.
MARCO P
Rating:
5.0
Customer did not leave a comment.
Robert S
Rating:
5.0
Customer did not leave a comment.
Erick R
Rating:
5.0
It went smooth as silk
MATTHEWR M
Rating:
5.0
Very helpful people at O'Neill's.
MICHAELBRIAN C
Rating:
4.0
Easy
Charles B
Rating:
4.0
Customer did not leave a comment.
Michael F
Rating:
5.0
I think that the trailer needs a jack. It’s a heavy trailer and a jack would make it a lot easier to connect/disconnect to the tow vehicle.
Scott G
Rating:
5.0
Everything was perfect
margaret s
Rating:
5.0
Customer did not leave a comment.
tim y
Rating:
2.0
We wanted to do the walk around check. The woman said she was busy and would check us in later and we were good to go. When we asked about documentation, she said if we did not trust her we could drop it off at another location.
Michael F
Rating:
5.0
Customer did not leave a comment.
ALEXIR A
Rating:
5.0
Customer did not leave a comment.
andrew b
Rating:
5.0
Customer did not leave a comment.
CLIFFORD B
Rating:
5.0
Customer did not leave a comment.
Charles M
Rating:
5.0
Equipment was a little dated
Paul P
Rating:
5.0
Very friendly, helpful and accommodating! Will definitely return!
Judith H
Rating:
4.0
nada.........alls good!!
john l
Rating:
5.0
Customer did not leave a comment.
ALEXIR A
Rating:
3.0
Customer did not leave a comment.
Kenneth P
Rating:
4.0
Customer did not leave a comment.
Donald L
Rating:
5.0
Customer did not leave a comment.
JAMESONTHORNTON P
Rating:
1.0
Customer did not leave a comment.
Adam H
Rating:
5.0
Customer did not leave a comment.
Madeleine F
Rating:
1.0
Customer did not leave a comment.
ALEXANDERDAMION R
Rating:
5.0
Great customer support will recommend this u haul company to anyone