Customer Reviews for Oakwood Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Oakwood Tire

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Mark T. on

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I have done business here before. Always very dependable & accompdating.

Wade B. on

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The return U-Haul center was closed and had an easy drop off window near the office doir.

Don T. on

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I am a repeat customer and will use them again.

Jena J. on

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Dewey T. on

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jane E. on

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When I began driving, I noticed an orange light on the dash display, upper right-hand side (looked like (!) with a line underneath. Called into roadside assistance. Was put on hold for 20 minutes while someone tried to figure out what the light meant. Finally hung up and was called back immediately with the advice that the light indicated the emergency brake was on, and that I should pull off somewhere safe so they could send out a service truck from U-Haul. I was pretty sure the emergency brake was not a problem, and was in heavy traffic. Finally got to a point where I could call back to roadside assistance, and this time the guy who answered said "No no no no no --that's a tire inflation issue. Just check the tires when you stop next. Any brake issues would have indication lights on the left-hand side of the dash display." If I had listened to the first guys who answered my call, I would have been sitting for who knows how long waiting for someone to show up to tell me I had stopped for no good reason, since the problem was just a tire inflation checklight. Someone needs to get a better manual into the hands of the roadside assistance team, I think....

Stephen B. on

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Catherine G. on

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Donald S. on

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Friendly and professional service. Fair pricing, and good equipment. Overall very pleased with this company.

don T. on

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The brake pedal/brakes needed adjustment. If not careful the accelerator pedal could be depressed when the brake was applied. The steering wheel was sticky and had to be cleaned. Plus the cab had a musty foul odor.

NANCIE J. on

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Jane C. on

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mellisa D. on

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First of all your computers messed up and kept getting the date we were supposed to return everything by the dolly that we used to drag the car was broken and kept getting flat so we had to get a new one watch Paul long day trip it was an awful experience we had a death in the family and had to deal with us and then someone told me I didn’t have to fill the tank where it was but yet I did with gas and I haven’t gotten any gas reimbursement and now I had a toll fee and it was due for $28 and some change by Monday and your toll people took it on Sunday and now I have to wake up on after working 12 hours and deal with that you guys charge me $65 for being late when I wasn’t late worst experience

David M. on

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CHAD S. on

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CHAD S. on

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CHAD S. on

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CHAD S. on

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CHAD S. on

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pam H. on

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Misti D. on

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Friendliest Uhaul location we've used to date, and they always have the truck size that we need.

paul S. on

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Great and simple experience. Plenty of various choices at this location. Staff very good with customer engagement.

Francis H. on

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robert L. on

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Uhaul rental process is way too cumbersome. I will try a competitor next time.

Steve B. on

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MARTHA C. on

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This location is the best U-Haul place around. It was easy to get a truck. The staff knew what they were doing. They made everything easy. Martha Chapman

Mike G. on

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Just wanted to let you know that the truck needs a alignment steering wheel is off center to the left

SANDRA M. on

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I was very pleased with the service and the people were very nice??

Thomas W. on

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They were awesome.

LAWRENCE M. on

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Truck would not go in gear so like to not make it back

celina G. on

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Very kind, professional and knowledgeable!

Tammy W. on

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Felicia C. on

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