Thank you so much! Easy peezy! :)Allen J.
Customer Reviews for Oasis Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.WARREN K.
Customer did not leave a comment.Robert M.
I feel as though this is important to say. I had a truly horrible experience picking up the vehicle. First, even after I confirmed I would pick it up at 8:00AM, the owner wasn't there. Second, he had an employee of his (this was a Gas Station) call me via a house phone in the store and talk to me through the phone. Third, after I was finally able to complete all of the tasks he needed me to do over the phone which was far more cumbersome than had he been in person, he took my credit card info over the phone! All while my wife waited patiently in the car for this eternal process to finish because he couldn't keep his mind straight on the topic. To finish and finalize, he offered virtually no advice about the vehicle and just sent me on my way once his employee found the key. Truly a horrible experience and I cannot recommend this location to anyone.Benjamin Y.
Customer did not leave a comment.Yoshika T.
Customer did not leave a comment.Justin H.
Couldn't be bothered to use safety "rubbers" on the chain which hooks to the vehicle. Couldn't explain any charges.Not interested in explaining charges: "we don't do that, you have to go online. We just have the equipment." Not interested in helping unhitch the trailer. I went to a different Uhaul location for the next rental after this. Wonderful experience there.ELISABETHMETZNER F.
Excellent customer service, & friendly & knowledgeable staff.William W.
Customer did not leave a comment.Gerald H.
Had to drive 90 miles to pick up the trailer, seems there could have been one closer in the Washington Metropolitan area?Murray F.
Rented a 5' X 8' enclosed trailer to move antique and new furniture. Trailer leaked terribly and all the furniture got wet and was covered in gray, greasy yuck and rusty water!!! Also when I picked it up that morning I told the man that 3 of the 4 side marker lights didn't work, his comment was, " It's ok, you have back lights. " REALLY?! I will Not be renting from this store again and have made sure my family and friends know not to rent either. UHAUL has gone down hill over time, sad.Melinda E.
Under staffed location. No help with setting up trailer.Anthony W.
Customer did not leave a comment.MARGARET C.
Everything was fineJohn A.
The owner and employees are amazing!! I definitely recommend renting from them. They take pride in their business.Crystal C.
Customer did not leave a comment.KIMBERLYANN B.
With poor internet connection it was difficult picking up the truck. Also, there was no dolly as I had reserved ... and again due to poor internet connection, they were unable to fix this in my billing.JEFFREYROBERT B.
Over charged and still waiting for refundLezley P.
Customer did not leave a comment.Daniel S.
Customer did not leave a comment.Adam S.
Customer did not leave a comment.ADAM M.
Customer did not leave a comment.Sarah M.
Adam was extremely polite and helpful! Even loaned us his personal dolly. Definitely would utilize this service again!Esther M.
Drop off was no problems.Nicholas T.
U-Haul app is trash and you need to post more descriptive instructions on how your online pick and drop offs work. The wait time to get on the phone with customer service 20 min is ridiculous. And if I create an account with the same name and phone number as a reservation it should connect instead of forcing me to create an account for no reason only to not connect to my reservation. I will not be using U-Haul in the future nor will I be recommending it to anyone.Kevin S.