Customer Reviews for Ocala Quick Mart
(U-Haul Neighborhood Dealer)

Rating:

5.0

this place is located at a gas station and was super convenient to top off the tank before turning in. really great service as well

Rating:

3.0

Have the truck at the preferred location when someone reserves days in advance.. a 30-40 extra minutes on your drive isn’t how you want to start moving day…

Rating:

5.0

Friendly, professional service.

Rating:

5.0

Just drop off at a curb store..no interaction with humans but no problem on drop off in Uhaul App either...

Rating:

5.0

Everything was just perfect.

Rating:

3.0

Nothing was explain as in the holding amount , the balance returned amount , what time to return the truck.

Rating:

1.0

The guy said he didn't know how to have us turn in equipment we had to do it for ourselves.

Rating:

3.0

This was ok, but it was a gas station at night in a somewhat dark lit area. As a woman, I found it uncomfortable coming here to drop the rental off and having to stay longer than I was comfortable with because of the app having trouble when I was returning the rental. There was a man on a bicycle that kept hovering around and talking to himself, for about 15-20 minutes before leaving, and the store was closed and locked so I was not able to go inside if anything had happened. Not an ideal location in terms of safety for dropping off equipment during the night. I also tried to select “not applicable” for the question if the personnel were helpful at the drop off location but it wouldn’t accept that option. I didn’t meet the personnel because the location was locked and closed

Rating:

4.0

The person doing the rental agreement when we picked up the truck had only been doing for two week. She was very good but I think with a little more time dealing with rental customers she will be Excellent