Keith W.
Customer did not leave a comment.
Customer Reviews for Ocean Bluff Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ocean Bluff Automotive
Eric O.
Very helpful and accommodating.
Eric O.
Great team of people
Eric O.
Tony was excellent at pick-up, fast and friendly. Jimmy was excellent at drop-off, friendly and polite Makes renting vehicle a positive experience.
BENJAMIN J.
Great work!
Stephen C.
Great customer service. Thanks.
DANIEL S.
Great customer service and wonderful to deal with. Highly recommended!!!!
Eric O.
Friendly and helpful
BENJAMIN J.
Great experience
KAREN C.
Overcharged
Eric O.
Excellent customer service
Eric O.
Jimmy was great, he was very busy that day but he made everything was quick and easy.
Simon T.
Excellent service all round no issues
BENJAMIN J.
Great Service!
Chad W.
I was on hold for customer service to figure out how to pick up the key way too long. It was supposed to be a touch less pick up option but I had to go into the building / office...
ROBERT F.
had a major problem trying to get code online to open the key door! I called customer service waiting 20 minutes was transferred to another DEPT waited online another 25 minutes before the store clerk cancelled our order completely, resubmitted it and gave us a vehicle returned the previous night as he had the keys. TERRIBLE SERVICE
Carol K.
The Sunday pick up process was a nightmare! I had planned on picking up my rental using my cell phone but the Uhaul app said my location services weren't on (but they were) and after a half hour of unsuccessful attempts I went inside the gas station to see if someone could help me there. Fortunately the attendants were happy to help me out by using the Hardwired Uhaul computer On the other side of the building. Would have given a higher rating if the pickup process worked.
SUSAN K.
My daughter got a uhall to move all here stuff you guys had it towed cause it was broken then you lost all her stuff then they find it give it to a moving company then they lose it then fond with dead lobsters in it .. My daughter name is Danielle Kemp figure that one out!!!!
BENJAMIN J.
Great location!!
Donald M.
Over charged for mileage. Quote was .79 per mile, charged .99 per mile. Not too pleased.
RICHARD D.
Always great service and great people to work with.
william E.
The equipment was in good shape except the exterior was dirty so I washed before use. I brought the equipment back two days early because of a weather event and there was no offer of a refund. ( I understand that I signed the contract). Other than that this was a good experience as usual.
RICHARD D.
Great vehicle, great people to work with.
DANIEL C.
This is our second time renting Uhaul from this location. We had great experience last year and decide to rent from here again. There was no need for us to look anywhere else. The location was clean, people there were extremely nice and pleasant to work with. I highly recommend going here.
BENJAMIN J.
Excellent experience.
BENJAMIN J.
Great service!
BENJAMIN J.
Great work
Eric O.
Very customer friendly
Eric O.
Fast, friendly, and efficient
BENJAMIN J.
Great service!
JOHN M.
very professional and quick
Eric O.
Anthony was great, quick and easy process
ROBERT L.
Very Helpful with hooking up trailer and checking light functionality
Eric O.
Tony is a pleasure, he makes the process quick and easy.
BENJAMIN J.
Excellent experience!
MICHAEL O.
thank you
David G.
Worse experience using the 24/7 app. It took onr hour to go through! Then the confirmation came back with the wrong return date. Then I had to call and talk to 3 people to get it resolved to the correct return date which took another hour. After returning, we were charged the extra day after the return date was supposedly adjusted in which I had an email confirmation of and told I was all set. Now I'm on another phone call waiting over a half an hour to talk to someone again to adjust the extra fee. I will be using another company other than Uhaul next time around.
Eric O.
Jimmy was great. Quick, easy, clean and professional
Eric O.
Fast and efficient
Benjamin J.
Great place!
JOHN W.
The whole process worked fairly well, except there seemed to be some time limit for the various phases of the pick up. I had gotten partway through it when I had to return home for my wallet! After that, the program was no longer accessible and I had to call the U Haul number. For the return, the only piece that was missing was a direction to put the key somewhere. Also, there is a tiny chip in the windshield, driver's side.
Richard R.
All of the personnel that we came in contact word were great and it was a very clean and smooth operation
Eric O.
Good bunch of guys easy to work with
Benjamin J.
Great location!
PAUL F.
I have used/dealt with Tony @ Ocean Bluff before - great experience this time as well! Thx
MICHAEL M.
Everything was Great.
Benjamin J.
Great!
Benjamin J.
Great!
Benjamin J.
Great!
Eric O.
Tony and his staff are very kind, courteous, and helpful
erik S.
great people...................
Eric O.
Great customer service
Eric O.
Excellent to work with
Benjamin J.
Great guys!
Lei Y.
Very perfect! Super awesome!
ANTHONY C.
It was an estimated mileage we had a short trip on our rental and our invoice was not pro-rated we should be old about a $30 difference
Benjamin J.
Great experience
Eric O.
Tony is excellent to work with
To Top