Customer service with the verification process was very frustrating. We also didn’t receive clear instruction on how to return the u haul after 6pm and we got charged for overnight when we didn’t keep it for a second day.
Ariana M
Customer Reviews for On Site RV & AC LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was the easier part. We weren't there long enough to really reiew the location, personnel or be able to recommend this location, but it is required, so I answered yes.
Taylor WIncredible location with great service
Matthew ZHad an issue with the trailer wiring and the shop guys there were little to no help but otherwise the ladies who took care of me on pick up and drop off, we’re very professional and helpful
ROBERT LThe owner of the establishment was the person I dealt with for my rental he was both knowledgeable and professional as well as personable. Which was a consumer is both refreshing and rare to find nowadays. I will recommend this establishment to all of my friends and hopefully Tia ll of the U-Haul consumers reading this review. ⭐️⭐️⭐️⭐️⭐️
DAVON JStick to the price quote. My son called to get a quote at a location they didn’t have a trailer so they sent him to a different location. He was quoted 158.00plus taxes. I showed up after driving from Oklahoma to get it and now the price was a total of 576.00 I call the 800 number and they say different location so it his problem we had to have it due to him being deployed in the Military.
ANDREW HTyler and his staff are amazing! Great people. Uhaul location is at the back of a residential area and seems out of place, but has a nice large lot making turning around easy.
Garry B